Creating a Successful Corporate Culture with Joe Pedatella

Tonight's special guest is Joe Pedatella, Director of Spa 23 Health & Racquet Club and Kodiak Landscape Design.

Joe will discuss creating a successful corporate culture in your business. We will talk about why it is so important to give your customers world-class service and how you can get your team to buy into this concept.

Some of the topics on tonight's show will be:

• What is world-class service?
• The importance of creating world-class service
• Training your employees / team to deliver world-class service
• How this service be applied to any type of company