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execsintheknow

"Voice of the Customer Radio" - Execs In the Know

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Become a follower of "Voice of the Customer Radio" every two weeks as we feature stand out executives who represent the mandate of their customer experience and customer service strategies. Listen to all our archive shows. Rated some of the best content on radio.

On-Demand Episodes

Join us in an engaging conversation with Toby Richards - General Manager, Community & Online Support to discuss emermging channels of Voice of the Customer
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execsintheknow

Join us in an engaging conversation with Jeff Russakow - Chief Customer Officer - Yahoo to discuss emermging channels of Voice of the Customer
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Join myself in a conversational engagement with John Bowden (SVP Enterprise Customer Care – Time Warner Cable) on emerging channels of customer response.
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