Casino Talk w/ Brooke Dunn: Douglas Florence

Tune in this coming Tuesday to Casino Talk w/Brooke Dunn and this week’s guest Douglas Florence, vice president of strategic operations for eConnect Global. Florence will give listeners the inside scoop on surveillance technology innovations in the gaming industry.

Topics will include new innovation in tools and techniques for surveillance technology; overcoming the traditional surveillance department resistance to adopting technology in gaming operations while meeting the need for game protection; and how technology will contribute to how casinos can mitigate losses to fraud, investigate scams, resolve disputes, improve customer service and maintain public trust.

Also joining Dunn as a guest on the show is comedian Bobby Slayton.