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How to Acquire and Retain Clients for DECADES

  • Broadcast in Business
Denise Griffitts

Denise Griffitts


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Meredith Bell has been an entrepreneur for more than 30 years, and she’s an expert in helping business owners develop the PEOPLE side of their company. Meredith is co-founder and President of Performance Support Systems, a global software company based in Virginia. Since 1990, they’ve been creating assessment and development tools that help people become stronger for work and life. Meredith is responsible for marketing and sales. Over the years, she’s served as an informal mentor and coach to the coaches, consultants, business owners and training professionals who use their products.

One of Meredith’s strengths is creating strong, long-term relationships. She’s worked with her 2 business partners for 25 years, and many of their clients and resellers have worked with Meredith for 15-20 years. She understands what’s required to build loyalty and commitment that lead to repeat business and referrals. She takes pride in getting feedback like this, which is from a reseller who’s worked with her company since 1994: “Performance Support Systems is the epitome of the client-centered, high-integrity, high-support company with world class products. You could look for a lifetime and not find its equal.”

In this interview, Meredith will share important sales and client retention insights and tips.

You can find out more about Meredith here:

20/20 Insight Gold - Feedback Software You Can Use For ALL Your Survey Needs

LinkedIn and Twitter (@MeredithMBell)