http://www.blogtalkradio.com/xeroxradioWelcome to Xerox Real Business Radio! The one thing that’s predictable about business is that it’s fundamentally unpredictable. Our shows help successfully navigate through the questions and challenges that pop up every day for businesses of all sizes. Join Xerox and our customers, partners and friends for commentary on macro forces like globalization, emerging technologies, the war for talent, and depressed financial markets – and learn how to operate the backbone of your business as effectively and efficiently as possible. enBlogTalkRadio.com. All Rights Reserved.Sat, 15 Jun 2019 08:30:00 GMTTue, 23 Sep 2014 18:00:00 GMTBusinessBlogTalkRadio Feed v2.0https://dasg7xwmldix6.cloudfront.net/hostpics/e1989ef6-813f-48dc-8260-8efb65be2832_xerox_corporation_logo_tm_300x300.jpghttp://www.blogtalkradio.com/xeroxradioWelcome to Xerox Real Business Radio! The one thing that’s predictable about business is that it’s fundamentally unpredictable. Our shows help successfully navigate through the questions and challenges that pop up every day for businesses of all sizes. Join Xerox and our customers, partners and friends for commentary on macro forces like globalization, emerging technologies, the war for talent, and depressed financial markets – and learn how to operate the backbone of your business as effectively and efficiently as possible. feeds@blogtalkradio.comBlogTalkRadio.combusiness,xerox,acs,healthcare,transportation,outsourcing,ehr,paperless,xerox global services,bpoXerox Real Business RadionoWelcome to Xerox Real Business Radio! The one thing that’s predictable about business is that it’s fundamentally unpredictable. Our shows help successfullyepisodichttp://www.blogtalkradio.com/xeroxradio/2014/09/23/intelligent-transportation-systems-the-future-of-transportationBusinesshttp://www.blogtalkradio.com/xeroxradio/2014/09/23/intelligent-transportation-systems-the-future-of-transportation/#commentshttp://www.blogtalkradio.com/xeroxradio/2014/09/23/intelligent-transportation-systems-the-future-of-transportationTue, 23 Sep 2014 18:00:00 GMTIntelligent Transportation Systems – The Future of TransportationThe way you get around today is changing. By that I mean our modes of transportation are morphing in ways we never thought possible. Much of the change behind the way we travel can be credited to innovative ideas. Think about it.  We are about to enter a new phase that will allow Vehicle-to-vehicle and vehicle-to-infrastructure capabilities to collect massive amounts of data that can be shared with all drivers, making journeys safer and better for everyone on the road. Organizations of all sizes are coming together to create safe, efficient and seamless experiences for drivers, but the question still remains: how do we accelerate this innovation to create an even better future for transportation? Earlier this month, Xerox attended the Intelligent Transportation Systems World Congress 2014 conference in Detroit to explore the thinking on that very question. Joining us today to talk more about their time at the show and the future of transportation are Ken Philmus, senior vice president of Xerox’s Government and Transportation Sector, and Richard Harris, solutions director for Xerox’s International Government and Transportation Sector. 00:18:00Xerox Real Business Radionotransportation,Travel,innovation,roads,infrastructureThe way you get around today is changing. By that I mean our modes of transportation are morphing in ways we never thought possible. Much of the change behind thttp://www.blogtalkradio.com/xeroxradio/2014/09/09/working-well-a-global-survey-of-health-promotion-workplace-wellness-strategyBusinesshttp://www.blogtalkradio.com/xeroxradio/2014/09/09/working-well-a-global-survey-of-health-promotion-workplace-wellness-strategy/#commentshttp://www.blogtalkradio.com/xeroxradio/2014/09/09/working-well-a-global-survey-of-health-promotion-workplace-wellness-strategyTue, 09 Sep 2014 15:30:00 GMTWorking Well: A Global Survey of Health Promotion & Workplace Wellness StrategyEmployee health and well-being has become a significant concern for employers around the globe.  For the past six years, Buck Consultants at Xerox has surveyed thousands of employers around the world about their workplace wellness programs. The results from this latest research confirm that employers throughout the world continue to invest in wellness, and attribute a clear connection between the health of employees and their families and the health of their business. We’ve found that organizations are committed to promoting health and wellness as a business strategy and they have a desire to expand initiatives in hopes of boosting individual engagement and organizational performance. In practice, however, challenges persist. Employers struggle to find effective approaches to motivate workers to participate and become actively engaged in the wellness programs. There’s also a gap between employers’ stated desire to create a “culture of health” and their assessment of the current status. Joining us today to talk more about the survey results are Dave Ratcliffe, principal at Buck Consultants at Xerox, and Sheldon Kenton, senior vice president at Cigna Global Employer Sales. 00:20:00Xerox Real Business Radiono#wellness,#HR,#humanresources,#healthandwellness,#healthEmployee health and well-being has become a significant concern for employers around the globe.  For the past six years, Buck Consultants at Xerox has surveyedhttp://www.blogtalkradio.com/xeroxradio/2014/04/11/does-digital-government-make-sense-1Businesshttp://www.blogtalkradio.com/xeroxradio/2014/04/11/does-digital-government-make-sense-1/#commentshttp://www.blogtalkradio.com/xeroxradio/2014/04/11/does-digital-government-make-sense-1Fri, 11 Apr 2014 18:30:00 GMTDoes Digital Government Make Sense?There’s a revolution brewing in our government. Since the Obama administration released its Digital Government Strategy two years ago, agencies and industry have been working to modernize citizen-facing services. In a recent chat with US CIO Steven VanRoekel, he said “that transformation…is really starting to happen.” However, as well-intentioned as the effort has been, a recent survey found that it has gotten lost in translation. The 2014 Digital Government Study, administered by FedScoop and underwritten by Xerox, shows that while nearly everybody agrees on the need to create a digital government, the initiative faces significant challenges at the agency level. Joining us today to talk more about the results are Goldy Kamali, CEO and Founder of FedScoop, Camille Tuutti, editorial director at FedScoop, Chuck Brooks, vice president and client executive for the Department of Homeland Security at Xerox, and Fred Baradari, VP and Client Executive for Department of Justice at Xerox 00:13:00Xerox Real Business Radionodigital government,digital,government,FedScoop,XeroxThere’s a revolution brewing in our government. Since the Obama administration released its Digital Government Strategy two years ago, agencies and industry havhttp://www.blogtalkradio.com/xeroxradio/2014/03/27/xerox-discusses-vehicle-passenger-detection-systemBusinesshttp://www.blogtalkradio.com/xeroxradio/2014/03/27/xerox-discusses-vehicle-passenger-detection-system/#commentshttp://www.blogtalkradio.com/xeroxradio/2014/03/27/xerox-discusses-vehicle-passenger-detection-systemThu, 27 Mar 2014 20:00:00 GMTXerox Discusses Vehicle Passenger Detection SystemWe’ve all been there -- stuck in highway traffic watching single-passenger drivers cheating the system in the HOV lane. You’ve probably even thought about jumping over into the HOV Lane yourself; even though you don’t have a passenger. Today we’re going to talk about a new solution that visually identifies HOV and HOT lane violators at highway speeds.  Our special guest is Mark Cantelli, vice president and CTO of the Government & Transportation Sector here at Xerox. 00:06:00Xerox Real Business RadionoXerox,Vehicle,Passenger,Detection,SystemWe’ve all been there -- stuck in highway traffic watching single-passenger drivers cheating the system in the HOV lane. You’ve probably even thought about jumpihttp://www.blogtalkradio.com/xeroxradio/2014/02/26/millennial-behaviors-impacting-transportationBusinesshttp://www.blogtalkradio.com/xeroxradio/2014/02/26/millennial-behaviors-impacting-transportation/#commentshttp://www.blogtalkradio.com/xeroxradio/2014/02/26/millennial-behaviors-impacting-transportationWed, 26 Feb 2014 16:30:00 GMTMillennial Behaviors Impacting TransportationEvery generation has its own set of behaviors and norms. On this episode of Xerox radio, we discuss how the millennial generation will have a profound impact on the transportation industry. This generation’s behavioral trends will be a game changer for America’s transportation network – forcing it to become less dependent on the automobile and placing a higher value on public transit and other modes of transportation, like biking and walking. Episode guest, Parker Williams, senior vice president of Transportation Solutions at Xerox has over 30 years of public and private sector transportation experience.  Parker will discuss several ways that millennials are changing the industry by choosing to move in very different ways from their Baby Boomer and Generation X peers. 00:08:00Xerox Real Business RadionoMillennial,Transportation,Behavior,Baby Boomer,Generation XEvery generation has its own set of behaviors and norms. On this episode of Xerox radio, we discuss how the millennial generation will have a profound impact onhttp://www.blogtalkradio.com/xeroxradio/2013/09/24/the-evolving-role-of-cyber-securityInternethttp://www.blogtalkradio.com/xeroxradio/2013/09/24/the-evolving-role-of-cyber-security/#commentshttp://www.blogtalkradio.com/xeroxradio/2013/09/24/the-evolving-role-of-cyber-securityTue, 24 Sep 2013 13:30:00 GMTThe Evolving Role of Cyber Security Cyber Security is a growing issue around the world. On October 24, the International Cyber Threat Task Force (or ICTTF) will host the Cyber Threat Summit in a massive 24-hour webcast online. On this episode of Xerox Real Business Radio, we have two special guests. The first guest is Paul Dwyer, president of ICTTF and an internationally recognized information security expert with over 20 years of experience. We also have Chuck Brooks, vice president and client executive for the Department of Homeland Security at Xerox, with us. Both Paul and Chuck will discuss the upcoming Cyber Threat Summit, the evolving role of cyber security at the Department of Homeland Security and how public/private partnerships can support government security. 00:06:00Xerox Real Business RadionoCyber,Security,Summit,Xerox,DHSCyber Security is a growing issue around the world. On October 24, the International Cyber Threat Task Force (or ICTTF) will host the Cyber Threat Summit in ahttp://www.blogtalkradio.com/xeroxradio/2013/09/03/xerox-at-mesc-medicaid-changes-the-future-of-healthcareBusinesshttp://www.blogtalkradio.com/xeroxradio/2013/09/03/xerox-at-mesc-medicaid-changes-the-future-of-healthcare/#commentshttp://www.blogtalkradio.com/xeroxradio/2013/09/03/xerox-at-mesc-medicaid-changes-the-future-of-healthcareTue, 03 Sep 2013 18:30:00 GMTXerox at MESC: Medicaid Changes & the Future of Healthcare One of Medicaid’s most important conferences is right around the corner. The Medicaid Enterprise Systems Conference (MESC) is where state healthcare business and technology leaders convene to share ideas and re-imagine solutions for meeting the challenges of serving the health needs of millions. Join Mary Scanlon, SVP of business development and Allyson Burroughs, VP of marketing and communications for Xerox Healthcare Services, as they discuss the importance of this conference and what it means to healthcare programs across the country. Learn how Xerox is creating better outcomes across the healthcare ecosystem at www.xerox.com/freedomtocare. 00:06:00Xerox Real Business Radionohealthcare,MESC,medicaid,The Medicaid Enterprise Systems Conference,health technologyOne of Medicaid’s most important conferences is right around the corner. The Medicaid Enterprise Systems Conference (MESC) is where state healthcare business ahttp://www.blogtalkradio.com/xeroxradio/2013/04/11/fraud-prevention-for-long-term-care-programsBusinesshttp://www.blogtalkradio.com/xeroxradio/2013/04/11/fraud-prevention-for-long-term-care-programs/#commentshttp://www.blogtalkradio.com/xeroxradio/2013/04/11/fraud-prevention-for-long-term-care-programsThu, 11 Apr 2013 18:30:00 GMTFraud Prevention for Long-Term Care ProgramsLong-term care consumes the most resources in healthcare programs nationwide. Medicaid alone spends more than $100 billion annually on it, according to a recent study. With so many resources at stake, it’s no surprise that these programs attract many opportunities for waste, fraud and abuse. How can long-term care programs better preserve their resources for participant care? Experts from Xerox tackle this question in this podcast. Join Xerox's Frank Spinelli, vice president of Long-Term Care solutions, and Sara Fitzsimmons, vice president of audit and compliance solutions, for a discussion about the types of fraud facing long-term care services and supports and their costs to healthcare programs. Frank and Sara will also share ideas and best practices on the “Three A’s” that can help program managers prevent fraud. 00:11:00Xerox Real Business RadionoXerox,Healthcare,Long Term Care,Fraud prevention,program integrityLong-term care consumes the most resources in healthcare programs nationwide. Medicaid alone spends more than $100 billion annually on it, according to a recenthttp://www.blogtalkradio.com/xeroxradio/2013/01/31/whats-next-for-child-supportBusinesshttp://www.blogtalkradio.com/xeroxradio/2013/01/31/whats-next-for-child-support/#commentshttp://www.blogtalkradio.com/xeroxradio/2013/01/31/whats-next-for-child-supportThu, 31 Jan 2013 19:00:00 GMTWhat’s Next for Child Support? State child support enforcement program operations have changed dramatically in the past 25 years, making new gains and radically changing the program landscape. However, today’s economic challenges are slowing the pace of evolution across the country. In this episode, John Polk, senior vice president and managing director of Xerox’s Child Support Solutions business, discusses the progression of child support programs since the 1990s, the factors causing some programs to stagnate, and why innovation is key to resuming the upward performance trend. To learn more about Xerox’s Child Support business visit www.xerox.com/CSInnovation. 00:08:00Xerox Real Business RadionoXerox,Child Support,State Government,State Disbursement Units,PRWORAState child support enforcement program operations have changed dramatically in the past 25 years, making new gains and radically changing the program landscaphttp://www.blogtalkradio.com/xeroxradio/2012/12/21/health-information-exchange-connections-for-improving-careBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/12/21/health-information-exchange-connections-for-improving-care/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/12/21/health-information-exchange-connections-for-improving-careFri, 21 Dec 2012 16:30:00 GMTHealth Information Exchange: Connections for improving care Join healthcare experts from Xerox for a new Real Business Radio episode on Friday, December 21 at 11:30 a.m. Eastern as they share their experiences of bringing program services together with a Health Information Exchange, or HIE.  Jack Buxbaum, vice president of HIE Services, and Lou Lunetta, vice president of HIE Product Strategy, will discuss how HIEs can help you better understand, plan for and manage your member’s needs by turning health program data into actionable information. 00:17:00Xerox Real Business Radionohealth information exchange,HIE,Xerox,EHR,health recordsJoin healthcare experts from Xerox for a new Real Business Radio episode on Friday, December 21 at 11:30 a.m. Eastern as they share their experiences of bringihttp://www.blogtalkradio.com/xeroxradio/2012/11/08/whats-next-for-healthcare-post-obama-re-electionBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/11/08/whats-next-for-healthcare-post-obama-re-election/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/11/08/whats-next-for-healthcare-post-obama-re-electionThu, 08 Nov 2012 15:30:00 GMTHealthcare's Evolution Following Obama's Re-Election   President Obama’s re-election will go down in history as a critical marker on the journey of healthcare transformation in the U.S. States will now accelerate their progress toward deadlines for major components outlined in the Affordable Care Act, including setting up Health Insurance Exchanges and expanding Medicaid programs.  In this episode, we’ll discuss how healthcare will continue to evolve with two experts from the Government Healthcare Solutions group at Xerox: Brett Jakovac, senior vice president and managing director of Western MMIS Operations, and Mary Scanlon, senior vice president of Business Development. They will review how President Obama’s re-election affects state government agencies, the looming Health Insurance Exchange plan deadline and the potential expansion of state Medicaid programs. For more information about Xerox’s government healthcare solutions, please visit www.xerox.com/govhealthcare. And discover how we create better outcomes across the healthcare ecosystem at www.xerox.com/freedomtocare. 00:10:00Xerox Real Business RadionoXerox,Healthcare,aca,Medicaid,health insurance exchangePresident Obama’s re-election will go down in history as a critical marker on the journey of healthcare transformation in the U.S. States will now accelerathttp://www.blogtalkradio.com/xeroxradio/2012/10/12/xerox-scientists-turn-highway-overpasses-into-research-labsTechnologyhttp://www.blogtalkradio.com/xeroxradio/2012/10/12/xerox-scientists-turn-highway-overpasses-into-research-labs/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/10/12/xerox-scientists-turn-highway-overpasses-into-research-labsFri, 12 Oct 2012 15:30:00 GMTXerox Scientists Turn Highway Overpasses into Research Labs During this episode we'll speak with Xerox research scientist, Peter Paul, who is part of a research team working on ways to help law enforcement officials improve the monitoring of HOT (high occupancy toll) and HOV (high occupancy vehicle) highway lanes. HOV lanes, commonly known as carpool lanes, allow vehicles with just one person in them to use carpool lanes for a toll. Until now the only method of enforcing HOT lanes was to have a cop present to enforce the rules. Peter and his Xerox team are working to automate enforcement with cameras and imaging technology that can instantly detect the number of occupants in a vehicle at highway speeds. And while testing ideas via computer simulations in the laboratory is great, nothing beats learning from real-world data, which is why Peter has taken his lab to the streets. We’ll discuss this and other innovations we can expect at the 2012 ITS World Congress in Vienna this month. 00:13:00Xerox Real Business RadionoXerox,Transportation,ITS World Congress,HOT Lanes,Research ScientistDuring this episode we'll speak with Xerox research scientist, Peter Paul, who is part of a research team working on ways to help law enforcement officials imphttp://www.blogtalkradio.com/xeroxradio/2012/08/24/preventing-healthcare-fraud-with-predictive-analytics-1Businesshttp://www.blogtalkradio.com/xeroxradio/2012/08/24/preventing-healthcare-fraud-with-predictive-analytics-1/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/08/24/preventing-healthcare-fraud-with-predictive-analytics-1Fri, 24 Aug 2012 18:00:00 GMTPreventing Healthcare Fraud with Predictive Analytics States are entrusted with billions of taxpayer dollars for healthcare services – more than $400 billion annually for programs covering nearly 60 million people. But inappropriately used services and unrecovered payments are increasing program costs and diverting resources from the people who need them most. In this podcast, two experts from Xerox will discuss healthcare fraud and how it’s growing with the expansion of healthcare programs. Sara Fitzsimmons, director of operations for Program Management Services, and Frank Schiraldi, vice president of Audit & Compliance Solutions will talk about the predictive technologies and fraud analytics that are being developed to prevent fraud before it happens. For more information about Xerox’s healthcare audit and compliance solutions, visit www.xerox.com/healthcareaudit. 00:09:00Xerox Real Business RadionoXerox,Healthcare Audit,Fraud Analytics,Healthcare Fraud,Fraud DetectionStates are entrusted with billions of taxpayer dollars for healthcare services – more than $400 billion annually for programs covering nearly 60 million peoplehttp://www.blogtalkradio.com/xeroxradio/2012/08/10/modernizing-state-human-services-programs-1Businesshttp://www.blogtalkradio.com/xeroxradio/2012/08/10/modernizing-state-human-services-programs-1/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/08/10/modernizing-state-human-services-programs-1Fri, 10 Aug 2012 18:00:00 GMTModernizing State Human Services Programs   Health and human services agencies face an ever-changing landscape – from growing caseloads to constantly evolving technology. In response, US states are working hard to modernize their human services agencies’ operations. In this podcast, Sherri Heller, senior vice president of Human Services at Xerox and winner of the National Child Support Enforcement Association’s Private Sector Individual of the Year award, will discuss what state human services programs can do to meet increased demands while using new service delivery models and technology to transform the way they serve their citizens. For more information, you can listen to a replay of “Transforming State and County Health and Human Services: New Business Models”, an APHSA webinar hosted by Sherri, here. 00:10:00Xerox Real Business Radionoxerox,SNAP,TANF,human services,welfareHealth and human services agencies face an ever-changing landscape – from growing caseloads to constantly evolving technology. In response, US states are wohttp://www.blogtalkradio.com/xeroxradio/2012/07/31/medicaid-enterprise-systems-conference-panel-previews-1Businesshttp://www.blogtalkradio.com/xeroxradio/2012/07/31/medicaid-enterprise-systems-conference-panel-previews-1/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/07/31/medicaid-enterprise-systems-conference-panel-previews-1Tue, 31 Jul 2012 17:30:00 GMTMedicaid Enterprise Systems Conference Panel Previews The Medicaid Enterprise Systems Conference (formerly the MMIS Conference) is one of the most important events in government healthcare. Attendees will be in Boston from August 19–23 to share best practices and new ideas for making Medicaid programs more effective – especially during the conference’s discussion panels and workshops. In this podcast, Xerox experts preview the panels at which they’ll be presenting and where you can find them. Kevin Quinn, Dawn Weimar and Mary Day from the Payment Methods Development team and Dean Hubbell from the Mississippi account team will talk about reforming procedures for healthcare provider payments, the approaches states are taking to modernize outdated eligibility systems, and how updates to claims and codesets can better show where expenditures are going. You can learn more by visiting our 2012 MESC landing page at http://xrx.sm/Ceh. 00:09:00Xerox Real Business RadionoMESC,Medicaid Enterprise Systems Conference,MMIS Conference,Medicaid payment,XeroxThe Medicaid Enterprise Systems Conference (formerly the MMIS Conference) is one of the most important events in government healthcare. Attendees will be in Bohttp://www.blogtalkradio.com/xeroxradio/2012/07/18/health-homes-and-technologyBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/07/18/health-homes-and-technology/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/07/18/health-homes-and-technologyWed, 18 Jul 2012 14:30:00 GMTHealth Homes and Technology The Long-Term Care market is large and fragmented. It's also costly to manage. But new technologies are changing the way states manage patients' care. One place they are making a difference is through health homes - a management model that coordinates care and makes information, sharing and collaboration easier. In part four of our Modernizing Long-Term Care series, Frank Spinelli, vice president of Long-Term Care Solutions, Xerox and Denise Fletcher, vice president of Innovation, Xerox will discuss health homes and how they control costs without compromising quality. 00:10:00Xerox Real Business RadionoXerox,Healthcare,Long-Term Care,Health Homes,Health TechnologyThe Long-Term Care market is large and fragmented. It's also costly to manage. But new technologies are changing the way states manage patients' care. One plachttp://www.blogtalkradio.com/xeroxradio/2012/06/08/long-term-care-assessments-the-heart-of-quality-care-1Businesshttp://www.blogtalkradio.com/xeroxradio/2012/06/08/long-term-care-assessments-the-heart-of-quality-care-1/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/06/08/long-term-care-assessments-the-heart-of-quality-care-1Fri, 08 Jun 2012 17:00:00 GMTLong-Term Care Assessments: The Heart of Quality CareIn the second episode of our Modernizing Long-Term Care series, Frank Spinelli, vice president of Long-Term Care Solutions at Xerox, will examine the different assessment tools used to determine a member's eligibility for home and community-based services (HCBS) instead of higher-cost institutional care. Frank will dive into the limitations of these tools, the personal biases that can affect the process, and what you can do to simplify assessments and make them more objective. Check out both parts of the first episode of this series here: Part One Part Two 00:09:00Xerox Real Business Radionolong-term care,healthcare,xerox,HCBS,assessmentsIn the second episode of our Modernizing Long-Term Care series, Frank Spinelli, vice president of Long-Term Care Solutions at Xerox, will examine the differenthttp://www.blogtalkradio.com/xeroxradio/2012/06/06/the-cloud-for-small-to-mid-sized-businessesBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/06/06/the-cloud-for-small-to-mid-sized-businesses/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/06/06/the-cloud-for-small-to-mid-sized-businessesWed, 06 Jun 2012 14:30:00 GMTThe Cloud for Small to Mid-Sized Businesses   As reliability and acceptance of the cloud evolve, cloud services become an important component for small and mid-sized businesses to consider. Cloud services are no longer just for large, global enterprises. Ken Stephens, senior vice president for Xerox Cloud Services, and Lacey Hautzinger of Xerox Business Services, discuss how the cloud benefits small to mid-sized businesses.   For more information on Xerox Cloud Services visit: www.xerox.com/cloud or email: Cloudmarketing@xerox.com. 00:10:00Xerox Real Business Radionocloud computing,cloud services,xerox cloud services,small to mid-sized businesses,SMBsAs reliability and acceptance of the cloud evolve, cloud services become an important component for small and mid-sized businesses to consider. Cloud servichttp://www.blogtalkradio.com/xeroxradio/2012/05/16/preview-xerox-transportation-at-the-2012-its-america-expoTechnologyhttp://www.blogtalkradio.com/xeroxradio/2012/05/16/preview-xerox-transportation-at-the-2012-its-america-expo/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/05/16/preview-xerox-transportation-at-the-2012-its-america-expoWed, 16 May 2012 18:30:00 GMTPreview: Xerox Transportation at the 2012 ITS America ExpoThe Intelligent Transportation Society of America – or ITS America – is one of the most influential transportation organizations in the US. And their 2012 conference is one of the biggest gatherings on around. In addition to Xerox CEO and Chairman, Ursula Burns, opening the 2012 expo, Xerox will also demo several exciting innovations in transportation solutions. Tune in to this episode of Xerox Real Business Radio to learn about what Xerox has in store for ITSA from Ken Philmus, senior vice president for transportation, central and local government at Xerox. Be sure to follow #ITSA2012 and @ServicesatXerox to get up to the minute transportation news coming out of ITS America. 00:10:00Xerox Real Business RadionoXerox,ITS America,ITSA,Dynamic Pricing,TransportationThe Intelligent Transportation Society of America – or ITS America – is one of the most influential transportation organizations in the US. And their 2012 confehttp://www.blogtalkradio.com/xeroxradio/2012/05/08/modernizing-long-term-care--part-twoBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/05/08/modernizing-long-term-care--part-two/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/05/08/modernizing-long-term-care--part-twoTue, 08 May 2012 17:00:00 GMTModernizing Long-Term Care - Episode One, Part TwoIn part two of the first episode of our Modernizing Long-Term Care series, Frank Spinelli, vice president of Long-Term Care Solutions at Xerox, will discuss creating inclusive environments and integrating needs with supports.  In Part One, we discussed the current issues in long-term care and how fostering independence in these programs can provide better, more effective care for participants in their homes. 00:08:00Xerox Real Business Radionoxerox,HCBS,long term care,healthcare,assisted livingIn part two of the first episode of our Modernizing Long-Term Care series, Frank Spinelli, vice president of Long-Term Care Solutions at Xerox, will discuss crehttp://www.blogtalkradio.com/xeroxradio/2012/05/01/modernizing-long-term-care--part-oneBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/05/01/modernizing-long-term-care--part-one/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/05/01/modernizing-long-term-care--part-oneTue, 01 May 2012 17:00:00 GMTModernizing Long-Term Care - Episode One, Part One As the number of Americans who need long-term care continues to grow, they are constantly transitioning between health issues and care environments, providers and needs. When programs focus only on elements of care instead of people, no one has a full picture of the participant’s health – leading to suboptimal care and frustration for caregivers, family members and program managers. In the first episode of our Modernizing Long-Term Care series, Frank Spinelli, vice president of Long-Term Care Solutions at Xerox, will discuss the current issues in long-term care and how fostering independence in these programs can provide better, more effective care for participants in their homes. To listen to Part Two of this episode, please follow this link. 00:08:00Xerox Real Business Radionoxerox,HCBS,healthcare,long term care,assisted livingAs the number of Americans who need long-term care continues to grow, they are constantly transitioning between health issues and care environments, providershttp://www.blogtalkradio.com/xeroxradio/2012/02/03/la-correcta-gestin-de-redes-socialesBusinesshttp://www.blogtalkradio.com/xeroxradio/2012/02/03/la-correcta-gestin-de-redes-sociales/#commentshttp://www.blogtalkradio.com/xeroxradio/2012/02/03/la-correcta-gestin-de-redes-socialesFri, 03 Feb 2012 17:30:00 GMTLa correcta gestión de Redes SocialesConvertir esos limones virtuales en seguidores de la marca con la correcta gestión de Redes Sociales En estos tiempos de transformaciones vertiginosas, podemos claramente reconocer el impacto de las redes sociales en los negocios. Se encuentran en todo lo que leemos y vemos, y se ha convertido en un factor clave a la hora de hacer negocios. Los clientes están formulando opiniones, buscando información, compartiendo experiencias, y creando contenido trabajando en comunidad, y Xerox Businesess tiene productos para ayudar a las compañías a comprender y transformar esas conversaciones en experiencias exitosas de nuestros clientes. Paulo Silva, VP de Ventas de Servicios de Xerox para latino América responderá algunas preguntas sobre como convertir esos limones virtuales en una gestión efectiva www.acs-inc.com / acs.bps@acs-inc.com 00:08:00Xerox Real Business Radionosocial CRM,redes sociales,comunidades virtuales,comunidad digital,XeroxConvertir esos limones virtuales en seguidores de la marca con la correcta gestión de Redes Sociales En estos tiempos de transformaciones vertiginosas, podemoshttp://www.blogtalkradio.com/xeroxradio/2011/12/20/how-to-build-a-team-to-navigate-complex-e-discovery-mattersBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/12/20/how-to-build-a-team-to-navigate-complex-e-discovery-matters/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/12/20/how-to-build-a-team-to-navigate-complex-e-discovery-mattersTue, 20 Dec 2011 18:30:00 GMTHow to Build a Team to Navigate Complex E-Discovery MattersAs companies grapple with the ever-increasing volume of electronic data, there’s the potential for tremendous cost and risk to the organization - if not managed properly. In litigation and investigations, the costs and risks of electronic data are magnified. What’s a company to do? One answer is to build an e-discovery team. Ben Kerschberg, Forbes contributor and founder of the BK Advisory Group, and Sheila Mackay, head of Xerox Litigation Services e-discovery consulting team, will discuss why e-discovery teams are becoming more critical than ever and what companies should consider. 00:12:00Xerox Real Business RadionoXerox,Xerox Corporation,e-discovery,litigation,legalAs companies grapple with the ever-increasing volume of electronic data, there’s the potential for tremendous cost and risk to the organization - if not managedhttp://www.blogtalkradio.com/xeroxradio/2011/10/18/innovation-the-future-of-transportationBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/10/18/innovation-the-future-of-transportation/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/10/18/innovation-the-future-of-transportationTue, 18 Oct 2011 14:30:00 GMTInnovation & the Future of TransportationLive from the show floor at the ITS World Congress in Orlando, FL, join Xerox researcher Marco Bressan in a discussion about upcoming innovation in the transportation sector that will be enhancing and improving the transportation experience in the years to come. 00:07:00Xerox Real Business RadionoXerox,ACS,transportation,innovation,ITS World CongressLive from the show floor at the ITS World Congress in Orlando, FL, join Xerox researcher Marco Bressan in a discussion about upcoming innovation in the transporhttp://www.blogtalkradio.com/xeroxradio/2011/10/04/innovation-to-keep-transportation-movingBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/10/04/innovation-to-keep-transportation-moving/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/10/04/innovation-to-keep-transportation-movingTue, 04 Oct 2011 14:30:00 GMTInnovation to Keep Transportation Moving A good public transit system is essential for every major city. But a great public transit system can anticipate changes, incorporate them and accurately predict the consequences of route changes, stop locations and frequency of service.   Join us and Xerox researcher Marco Bressan in a discussion about his recent research and the innovation that will be enhancing and improving transportation systems in the years to come. 00:08:00Xerox Real Business RadionoXerox,ACS,transportation,public transit,researchA good public transit system is essential for every major city. But a great public transit system can anticipate changes, incorporate them and accurately predihttp://www.blogtalkradio.com/xeroxradio/2011/10/03/on-the-movehelping-employees-with-relocation-servicesBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/10/03/on-the-movehelping-employees-with-relocation-services/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/10/03/on-the-movehelping-employees-with-relocation-servicesMon, 03 Oct 2011 21:30:00 GMTOn the Move...Helping Employees with Relocation Services As the economy recovers, companies expand and that means moving employees…sometimes around the world. That can be tough for even the largest organizations. Companies like ACS, A Xerox Company, are here to help. ACS was recently named to HRO Today’s Baker’s Dozen list of Top Relocation Providers and as the relocation management company of the year by The Forum for Expatriate Management. Join us as we speak with ACS' Viktor Reznicek, VP of relocation and assignment services, on the value of partnering with a company like ACS to help you manage relocation services for your employees. 00:07:00Xerox Real Business RadionoXerox,ACS,relocation,business,economyAs the economy recovers, companies expand and that means moving employees…sometimes around the world. That can be tough for even the largest organizations. Cohttp://www.blogtalkradio.com/xeroxradio/2011/05/26/thoughts-from-ipi-what-does-the-future-hold-for-parkingBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/05/26/thoughts-from-ipi-what-does-the-future-hold-for-parking/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/05/26/thoughts-from-ipi-what-does-the-future-hold-for-parkingThu, 26 May 2011 20:30:00 GMTThoughts from IPI: What Does the Future Hold for Parking?John Van Horn, editor, Parking Today and David Cummins, vice president, Parking Solutions, ACS Transportation Solutions Group will discuss the future of parking and new technology they saw at International Parking Institutes Conference & Expo (IPI). 00:10:00Xerox Real Business RadionoXerox,ACS,transportation,Parking Today,John Van HornJohn Van Horn, editor, Parking Today and David Cummins, vice president, Parking Solutions, ACS Transportation Solutions Group will discuss the future of parkinghttp://www.blogtalkradio.com/xeroxradio/2011/05/23/parking-is-a-painBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/05/23/parking-is-a-pain/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/05/23/parking-is-a-painMon, 23 May 2011 14:00:00 GMTParking is a PainParking can be a pain. From cruising for a spot to getting a ticket…and everything in between. Join Xerox on the show floor of the International Parking Institute's Conference & Expo with David Cummins, vice president, Parking Solutions, ACS Transportation Solutions Group to discuss some of the new technology that is making parking easier. 00:10:00Xerox Real Business RadionoXerox,ACS,IPI,transportation,parkingParking can be a pain. From cruising for a spot to getting a ticket…and everything in between. Join Xerox on the show floor of the International Parking Instituhttp://www.blogtalkradio.com/xeroxradio/2011/05/17/parking-is-easier-with-dynamic-pricing-demand-managementBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/05/17/parking-is-easier-with-dynamic-pricing-demand-management/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/05/17/parking-is-easier-with-dynamic-pricing-demand-managementTue, 17 May 2011 19:30:00 GMTParking is Easier with Dynamic Pricing & Demand Management Dynamic pricing is the ability to change prices at a parking meter to manage demand. Demand management is the idea that pricing and regulations can be used to change behavior. Together, these two concepts can help cities enhance parking experiences for their drivers. In advance of the International Parking Institute's Conference & Expo taking place later this month, Xerox speaks with Matt Darst, senior solutions architect at ACS, on dynamic pricing and demand management and how both cities and drivers can benefit from these solutions. 00:08:00Xerox Real Business RadionoXerox,ACS,parking,transportation,dynamic pricingDynamic pricing is the ability to change prices at a parking meter to manage demand. Demand management is the idea that pricing and regulations can be used tohttp://www.blogtalkradio.com/xeroxradio/2011/05/16/is-a-public-private-partnership-best-for-your-city-1Businesshttp://www.blogtalkradio.com/xeroxradio/2011/05/16/is-a-public-private-partnership-best-for-your-city-1/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/05/16/is-a-public-private-partnership-best-for-your-city-1Mon, 16 May 2011 15:00:00 GMTIs a Public-Private Partnership Best for Your City?In advance of the International Parking Institute's Conference & Expo taking place later this month, Xerox speaks with David Cummins, vice president, Parking Solutions, ACS Transportation Solutions Group. David will discuss the benefits of a Public-Private Partnership and how to decide if this model is right for your city. 00:12:00Xerox Real Business RadionoXerox,ACS,Transportation,Parking,IPI ExpoIn advance of the International Parking Institute's Conference & Expo taking place later this month, Xerox speaks with David Cummins, vice president, Parking Sohttp://www.blogtalkradio.com/xeroxradio/2011/05/05/when-to-look-for-outside-help-for-your-learning-programBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/05/05/when-to-look-for-outside-help-for-your-learning-program/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/05/05/when-to-look-for-outside-help-for-your-learning-programThu, 05 May 2011 20:30:00 GMTWhen to Look for Outside Help for Your Learning Program Remaining competitive in this economy requires organizations to implement learning programs that will help them make the most of their employees. This is easier said than done, however, and when organizations realize they can’t do it alone they look for outside help. But how do companies choose a learning partner? What should Chief Learning Officers look for? Join us in a discussion with Richard Klingshirn, executive managing director for ACS Learning Services, and Doug Harward, CEO of Trainingindustry.com, as we answer those questions and discuss how partnering with a company like ACS can help improve your employees’ bottom line. 00:10:00Xerox Real Business RadionoXerox,ACS,Learning,Employee,TrainingRemaining competitive in this economy requires organizations to implement learning programs that will help them make the most of their employees. This is easiehttp://www.blogtalkradio.com/xeroxradio/2011/04/07/humane-society-in-western-new-york-finds-help-from-an-unlikely-sourceBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/04/07/humane-society-in-western-new-york-finds-help-from-an-unlikely-source/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/04/07/humane-society-in-western-new-york-finds-help-from-an-unlikely-sourceThu, 07 Apr 2011 14:00:00 GMTHumane Society in western New York finds help from an unlikely source Operating a non-profit organization requires an unending list of processes. Lollypop Farm, the Humane Society of Greater Rochester located in western New York, realized they were losing valuable time due to a combination of inefficiencies and turned to Xerox’s Lean Six Sigma experts for help. Aqua Porter, vice president for Corporate Lean Six Sigma Operations will sit down with Gail Burke, Xerox Lean Six Sigma Master Black Belt, and Alice Calabrese-Smith, president and CEO of Lollypop Farm, to discuss Xerox’s unique collaboration with Lollypop Farm, and how they lent a helping hand in a time of need. 00:09:00Xerox Real Business RadionoLean Six Sigma,Non-Profit Organization,Aqua Porter,Xerox,Inefficient ProcessesOperating a non-profit organization requires an unending list of processes. Lollypop Farm, the Humane Society of Greater Rochester located in western New York,http://www.blogtalkradio.com/xeroxradio/2011/03/31/teach-a-man-to-fish--engaging-employees-through-learning-servicesBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/03/31/teach-a-man-to-fish--engaging-employees-through-learning-services/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/03/31/teach-a-man-to-fish--engaging-employees-through-learning-servicesThu, 31 Mar 2011 15:30:00 GMTTeach a Man to Fish - Engaging Employees through Learning Services In order to remain competitive in this economy, organizations must make the most of their employees. And for employees to be effective, they need up-to-date training, delivered in an efficient and economical manner. To top it all off, that learning must be continuous and reach employees no matter where they are in the world. ACS was recently recognized for their success in this area by being named to HRO Today’s prestigious Baker’s Dozen list of Top Learning Providers. Join us in a discussion with Richard Klingshirn, executive managing director for ACS Learning Services, on the value of this award and how partnering with a company like ACS can help improve your employees’ bottom line. 00:10:00Xerox Real Business RadionoACS,HRO,Employee Engagement,Learning Services,Employee TrainingIn order to remain competitive in this economy, organizations must make the most of their employees. And for employees to be effective, they need up-to-date trahttp://www.blogtalkradio.com/xeroxradio/2011/03/28/decoding-healthcare-reformBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/03/28/decoding-healthcare-reform/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/03/28/decoding-healthcare-reformMon, 28 Mar 2011 17:30:00 GMTDecoding Healthcare Reform The timeline is short and the clock is ticking! With required advocate input legislative change and organizational set-up, the work effort is huge. How can a State possibly afford these costs? How will beneficiaries to be added to existing Medicaid programs? Join Kevin Walsh, VP, Government Healthcare Solutions for answers to those questions and more while he discusses Healthcare reform and how it will impact on the Medicaid/SCHIP and Exchange marketplaces.00:09:00Xerox Real Business RadionoXerox,ACS,Healthcare,Medicaid,ReformThe timeline is short and the clock is ticking! With required advocate input legislative change and organizational set-up, the work effort is huge. How can a Sthttp://www.blogtalkradio.com/xeroxradio/2011/03/15/all-electronic-tolling-keeping-traffic-moving-in-marylandBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/03/15/all-electronic-tolling-keeping-traffic-moving-in-maryland/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/03/15/all-electronic-tolling-keeping-traffic-moving-in-marylandTue, 15 Mar 2011 14:30:00 GMTAll-Electronic Tolling: Keeping Traffic Moving in MarylandMaryland drivers are experiencing faster commutes with the recent introduction of the state’s first all-electronic toll (AET) road, the Intercounty Connector (ICC). ACS, A Xerox Company, is behind-the-scenes of this new technology. Join Ken Philmus, senior vice president and managing director, ACS Transportation Systems and Services, in a discussion on Maryland’s new road and how AET is transforming how drivers get from point A to point B.00:09:00Xerox Real Business RadionoXerox,ACS,Transportation,Tolling,Maryland ICCMaryland drivers are experiencing faster commutes with the recent introduction of the state’s first all-electronic toll (AET) road, the Intercounty Connector (Ihttp://www.blogtalkradio.com/xeroxradio/2011/03/07/put-it-on-my-card-open-fare-payment-on-public-transitBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/03/07/put-it-on-my-card-open-fare-payment-on-public-transit/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/03/07/put-it-on-my-card-open-fare-payment-on-public-transitMon, 07 Mar 2011 18:00:00 GMTPut it on my card – Open Fare Payment on Public TransitWhen you’re rushing to catch the bus, there’s nothing worse than realizing you don’t have the right amount of change to pay the fare or can’t find your bus pass or fare card. ACS, A Xerox Company, is helping cities move toward an open fare payment model, where riders can pay a bus or train fare with the tap or swipe of a credit card. Join Mike Nash, vice president, ACS Transportation Solutions Group, as he discusses how ACS helped the New Jersey Transit system make the switch and how open fare payment is allowing them to provide better service to riders.00:10:00Xerox Real Business RadionoXerox,ACS,Open Fare,Transportation,Public TransitWhen you’re rushing to catch the bus, there’s nothing worse than realizing you don’t have the right amount of change to pay the fare or can’t find your bus passhttp://www.blogtalkradio.com/xeroxradio/2011/03/04/protecting-your-personal-health-informationBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/03/04/protecting-your-personal-health-information/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/03/04/protecting-your-personal-health-informationFri, 04 Mar 2011 14:30:00 GMTProtecting Your Personal Health InformationFederal regulations require that healthcare organizations put new safeguards be put in place to protect a person’s personal health information, also known as PHI. That means new challenges for anyone who handles sensitive data. And there are also severe penalties if the guidelines aren’t followed. Mark Tripodi, chief innovation officer for ACS’ government healthcare solutions group will explain why data can easily be put at risk and what can be done to ensure organizations meet privacy standards. 00:08:00Xerox Real Business RadionoXerox,ACS,Healthcare,Security,HIPAAFederal regulations require that healthcare organizations put new safeguards be put in place to protect a person’s personal health information, also known as PHhttp://www.blogtalkradio.com/xeroxradio/2011/02/24/expresslanes--a-hot-topic-acs-discusses-high-occupancy-toll-lanesAutomotivehttp://www.blogtalkradio.com/xeroxradio/2011/02/24/expresslanes--a-hot-topic-acs-discusses-high-occupancy-toll-lanes/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/02/24/expresslanes--a-hot-topic-acs-discusses-high-occupancy-toll-lanesThu, 24 Feb 2011 21:00:00 GMTExpressLanes - a "HOT" Topic! ACS Discusses “High Occupancy Toll” lanesAs our urban areas grow, traffic congestion grows, meaning drivers are not getting to their destination as fast as they would like. New “ExpressLanes” allow drivers to enter free-moving car-pool (HOV) lanes for a toll. The ExpressLanes are designed to keep traffic moving at a minimum of 45 mph by taking advantage of dynamic pricing, which increases or decreases fares based on real-time traffic conditions. Ken Philmus, senior vice president and managing director, ACS Transportation Solutions, walks us through this exciting step forward in real-time traffic congestion management. http://bit.ly/gbke1n00:10:00Xerox Real Business RadionoHOT Lanes,ExpressLanes,Congestion,Dynamic Pricing,Xerox ACSAs our urban areas grow, traffic congestion grows, meaning drivers are not getting to their destination as fast as they would like. New “ExpressLanes” allowhttp://www.blogtalkradio.com/xeroxradio/2011/01/20/whos-telling-the-patient--costly-healthcare-literacy-gapsBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/01/20/whos-telling-the-patient--costly-healthcare-literacy-gaps/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/01/20/whos-telling-the-patient--costly-healthcare-literacy-gapsThu, 20 Jan 2011 14:13:01 GMTWho’s Telling the Patient? - Costly Healthcare Literacy GapsPre-admission, Staff Utilization, Patient Management, Hand-off and Discharge processes make or break the patient “experience”, while significantly impacting provider costs. Patient healthcare literacy of current and future change is critical to a successful transition to EMR and Healthcare Reform. Who has the charter? Who touches the patient and how? Why? Clean hand-offs will longer be acceptable, nor affordable. In the final installment of Xerox’s “Healthcare from the Hill Series,” for 2010 healthcare legislation expert Marty Reiser; vice president of healthcare provider services for Xerox Global Document Outsourcing John Jones; and licensed attorney and healthcare industry expert Chantel Sheaks discuss provider and patient communication.00:58:00Xerox Real Business RadionoXerox,Healthcare,Electronic Medical Records,Healthcare Reform,Patient ManagementPre-admission, Staff Utilization, Patient Management, Hand-off and Discharge processes make or break the patient “experience”, while significantly impacting prohttp://www.blogtalkradio.com/xeroxradio/2011/01/18/the-votes-are-in-will-healthcares-momentum-changeBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/01/18/the-votes-are-in-will-healthcares-momentum-change/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/01/18/the-votes-are-in-will-healthcares-momentum-changeTue, 18 Jan 2011 14:09:08 GMTThe Votes are In – Will Healthcare’s Momentum Change?Industry Marketing Manager for Xerox Services, Nancy Richardson, hosts a live show with medical economist Dr. Jeff Bauer and licensed attorney and healthcare industry expert Chantel Sheaks in part four of Xerox’s “Healthcare from the Hill Series.” Significant and somewhat predictable change will set the pace for the future of healthcare. What can and likely change as a result of November elections? 01:00:00Xerox Real Business RadionoXerox,Healthcare,November Elections,Healthcare Reform,PolicyIndustry Marketing Manager for Xerox Services, Nancy Richardson, hosts a live show with medical economist Dr. Jeff Bauer and licensed attorney and healthcare inhttp://www.blogtalkradio.com/xeroxradio/2011/01/13/xerox-hosts-mortgage-industry-experts-to-discuss-state-of-the-industryBusinesshttp://www.blogtalkradio.com/xeroxradio/2011/01/13/xerox-hosts-mortgage-industry-experts-to-discuss-state-of-the-industry/#commentshttp://www.blogtalkradio.com/xeroxradio/2011/01/13/xerox-hosts-mortgage-industry-experts-to-discuss-state-of-the-industryThu, 13 Jan 2011 17:24:55 GMTXerox Hosts Mortgage Industry Experts to Discuss State of the Industry A panel of mortgage industry thought leaders discuss topics that are top of mind today, including Dodd-Frank, foreclosure-gate, consumer protection and interest rates. Central to the conversation is the question of whether these pressing issues will impact the progress toward electronic mortgages. Xerox Mortgage Services’ Greg Smith hosts and moderates the roundtable.01:00:00Xerox Real Business RadionoXerox,Mortgage,Mortgage Bankers Association,Electronic Mortgages,Dodd-FrankA panel of mortgage industry thought leaders discuss topics that are top of mind today, including Dodd-Frank, foreclosure-gate, consumer protection and interesthttp://www.blogtalkradio.com/xeroxradio/2010/12/20/consumer-driven-healthcare-driving-provider-payer-itBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/12/20/consumer-driven-healthcare-driving-provider-payer-it/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/12/20/consumer-driven-healthcare-driving-provider-payer-itMon, 20 Dec 2010 23:27:55 GMTConsumer-Driven Healthcare – Driving Provider & Payer ITLegislation has pushed a range of healthcare initiatives, with most pushing the charter to IT to achieve. What are the anticipated outcomes and challenges for Healthcare’s IT resources? As part of Xerox’s “Healthcare from the Hill Series” healthcare legislation expert Marty Reiser, medical economist Dr. Jeff Bauer, and licensed attorney and healthcare industry expert Chantel Sheaks discuss consumer-driven healthcare. 00:04:00Xerox Real Business RadionoXerox,Healthcare,Provider,Payer,ITLegislation has pushed a range of healthcare initiatives, with most pushing the charter to IT to achieve. What are the anticipated outcomes and challenges for Hhttp://www.blogtalkradio.com/xeroxradio/2010/11/29/open-enrollment-confused-by-health-insurance-optioBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/11/29/open-enrollment-confused-by-health-insurance-optio/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/11/29/open-enrollment-confused-by-health-insurance-optioMon, 29 Nov 2010 20:30:00 GMTOpen Enrollment: Confused by Health Insurance Options? You’re Not Alone Join Rohail Khan, executive managing director, Human Resources Solutions with ACS, A Xerox Company and Paul Lundy, vice president, Xerox Global Document Outsourcing, Xerox, as they discuss the results of a recent survey, sponsored by Xerox, gauging Americans’ perspectives on selecting health insurance benefits. When asked to make their annual benefits selections, the survey found that most Americans are confused by their options. Rohail and Paul will discuss what employers and health insurers can do to help people make more informed decisions. 00:11:00Xerox Real Business Radionohealthcare,insurance,open enrollment,benefits,human resourcesJoin Rohail Khan, executive managing director, Human Resources Solutions with ACS, A Xerox Company and Paul Lundy, vice president, Xerox Global Document Outsourhttp://www.blogtalkradio.com/xeroxradio/2010/11/23/stop-fraud-and-save-your-state-millions-2Businesshttp://www.blogtalkradio.com/xeroxradio/2010/11/23/stop-fraud-and-save-your-state-millions-2/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/11/23/stop-fraud-and-save-your-state-millions-2Tue, 23 Nov 2010 21:30:00 GMTStop fraud and save your state millionsIt is clear from President Obama’s signing of the Improper Payments Elimination Recovery Act – which will work to cut improper payments by $50 billion between now and 2012 – that there is an opportunity for federal and state agencies to identify, reduce and eliminate fraudulent payments. Xerox’s Dave Turner and Lisa Henley will have a live discussion about the issue of subsidy overpayments to daycare facilities and how states can save millions annually by using solutions that authenticate providers and verify hours of usage through a swipe-card or biometrics solution. 00:10:00Xerox Real Business RadionoXerox,ACS,childcare,government,fraudIt is clear from President Obama’s signing of the Improper Payments Elimination Recovery Act – which will work to cut improper payments by $50 billion between nhttp://www.blogtalkradio.com/xeroxradio/2010/11/05/want-to-give-your-sales-some-swaggerBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/11/05/want-to-give-your-sales-some-swagger/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/11/05/want-to-give-your-sales-some-swaggerFri, 05 Nov 2010 15:00:00 GMTWant to give your sales some swagger? There may always be a role for the traveling door-to-door salesperson, but with today’s travel budgets, busy customer schedules and diverse geographic targets, many businesses are finding they need to supplement their field representatives with an inside team. Hosted by Bill McKee, this live discussion about Xerox’s newly launched B2B Inside Sales Solution will feature Mike Wooden, senior vice president for Business Process Solutions and Cam Bruce, Principal, B2B Sales Division. Wooden and Bruce will discuss how an inside sales team adds value to a business and why it is so relevant in today’s sales environment. 00:14:00Xerox Real Business RadionoXerox,ACS,Sales,Customer Loyalty,Customer RetentionThere may always be a role for the traveling door-to-door salesperson, but with today’s travel budgets, busy customer schedules and diverse geographic targets,http://www.blogtalkradio.com/xeroxradio/2010/10/19/have-you-reached-a-turning-pointBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/10/19/have-you-reached-a-turning-point/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/10/19/have-you-reached-a-turning-pointTue, 19 Oct 2010 12:27:07 GMTHave You Reached a Turning Point?Many businesses are experiencing elevated costs or decreased sales as our economy struggles to recover. Shell Haffner, product marketing manager for Xerox, discusses what businesses need to consider before they purchase a printer or MFP. Haffner stresses the importance of looking beyond the sticker price, and taking a look at the cost of consumables and the product’s impact on the environment. 00:03:00Xerox Real Business RadionoColorQube,Xerox,environment,cost,purchaseMany businesses are experiencing elevated costs or decreased sales as our economy struggles to recover. Shell Haffner, product marketing manager for Xerox, dischttp://www.blogtalkradio.com/xeroxradio/2010/10/04/what-by-when-healthcares-challenging-2010-to-do-liBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/10/04/what-by-when-healthcares-challenging-2010-to-do-li/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/10/04/what-by-when-healthcares-challenging-2010-to-do-liMon, 04 Oct 2010 18:38:12 GMTWhat? By When? – Healthcare’s Challenging 2010 To-Do ListIndustry Marketing Manager for Xerox Services, Nancy Richardson, hosts a live show with healthcare legislation expert Marty Reiser, medical economist Dr. Jeff Bauer and licensed attorney and healthcare industry expert Chantel Sheaks on the timeframe surrounding new legislation implementation as part of Xerox’s “Healthcare from the Hill Series.” As of September 23, all health plans need to be in compliance and healthcare professionals, suppliers, payers and citizens alike are faced with the challenges of updating processes as well as communicating the changes effectively before enrollment periods begin. Panel members discuss important dates to be aware of and field questions on the complexities and potential impact of the legislation. This is a recording of a live session – stay tuned for future “Healthcare from the Hill” sessions.00:59:00Xerox Real Business RadionoXerox,Xerox Global Services,Healthcare Legislation,Health Plan Changes,Important DatesIndustry Marketing Manager for Xerox Services, Nancy Richardson, hosts a live show with healthcare legislation expert Marty Reiser, medical economist Dr. Jeff Bhttp://www.blogtalkradio.com/xeroxradio/2010/09/20/successful-outsourcing-finding-the-right-fit-in-a-Businesshttp://www.blogtalkradio.com/xeroxradio/2010/09/20/successful-outsourcing-finding-the-right-fit-in-a-/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/09/20/successful-outsourcing-finding-the-right-fit-in-a-Mon, 20 Sep 2010 16:06:02 GMTSuccessful Outsourcing: Finding the Right Fit in a ProviderWhy does outsourcing sometimes have disappointing results? Gabriele McLaughlin, a Xerox Innovation Architect talks with Bryan Baker, thought leader with Xerox Services and outsourcing expert, about the importance of looking beyond cutting costs to yield long-term results through outsourcing. Trust between a company and provider is key, and both parties must share an understanding of strategic goals and a dedication to applying innovation in order for outsourcing to be worthwhile. Baker stresses that the initial “due diligence” phase never be cut short, as this is when mutual understanding is developed and expectations are set.00:11:00Xerox Real Business RadionoXerox,Xerox Global Services,Outsourcing,Due Diligence,Applying InnovationWhy does outsourcing sometimes have disappointing results? Gabriele McLaughlin, a Xerox Innovation Architect talks with Bryan Baker, thought leader with Xerox Shttp://www.blogtalkradio.com/xeroxradio/2010/09/09/embracing-outsourcing-in-economic-challenged-timesBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/09/09/embracing-outsourcing-in-economic-challenged-times/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/09/09/embracing-outsourcing-in-economic-challenged-timesThu, 09 Sep 2010 15:03:11 GMTEmbracing Outsourcing in Economic-Challenged TimesEconomic challenges have forced companies, regardless of sector, to look for ways to do more with less. Xerox's Julie Meyers talks with John Kelly, President of Xerox Global Services North America, about outsourcing during a downturn. While outsourcing traditionally has application or IT associations, document management outsourcing has also been embraced by Xerox clients seeking to further reduce costs and drive value. Kelly offers advice for those who have never considered document management outsourcing.00:11:00Xerox Real Business RadionoXerox,Xerox Global Services,Economic Downturn,Outsourcing,Document ManagementEconomic challenges have forced companies, regardless of sector, to look for ways to do more with less. Xerox's Julie Meyers talks with John Kelly, President ofhttp://www.blogtalkradio.com/xeroxradio/2010/09/01/change-management-how-to-effectively-manage-changeBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/09/01/change-management-how-to-effectively-manage-change/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/09/01/change-management-how-to-effectively-manage-changeWed, 01 Sep 2010 16:59:08 GMTChange Management: How to Effectively Manage Change in the Outsourcing Delivery ProcessChange is a constant part in today’s outsourcing industry. Lori Webster from Xerox Global Services sits down with Louise Fischer, European Human Resources Director for Xerox Global Services, to discuss change management and the most important part of outsourcing you’re likely to forget: the human dimension. Managing personnel changes appropriately is important to a smooth transition during the outsourcing process. Fischer provides tips on how to effectively manage in an evolving environment and how to ease people’s fear about change. 00:09:00Xerox Real Business RadionoXerox,Xerox Global Services,Change Management,Outsourcing,Human DimensionChange is a constant part in today’s outsourcing industry. Lori Webster from Xerox Global Services sits down with Louise Fischer, European Human Resources Direchttp://www.blogtalkradio.com/xeroxradio/2010/08/23/an-innovation-conversation-with-xerox-ibmBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/08/23/an-innovation-conversation-with-xerox-ibm/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/08/23/an-innovation-conversation-with-xerox-ibmMon, 23 Aug 2010 18:14:50 GMTAn Innovation Conversation with Xerox & IBMIn today’s business world research can separate your business from the competition. Foresight and research are essential to industry growth and innovation. Join Amy Hermes, TheInnovationValue.com, as she interviews Dr. Sophie Vandebroek, president of the Xerox Innovation Group, Xerox, and Cathy Lasser, vice president of Industry Solutions and Emerging Business, IBM Research, to discuss the importance of industry research. Both Xerox and IBM use multiple research tactics to solve customer problems and meet client needs.00:16:00Xerox Real Business RadionoXerox,IBM,Innovation,Research,CompetitionIn today’s business world research can separate your business from the competition. Foresight and research are essential to industry growth and innovation. Joinhttp://www.blogtalkradio.com/xeroxradio/2010/08/11/solid-ink-technology-helping-blue-legacy-meet-sustBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/08/11/solid-ink-technology-helping-blue-legacy-meet-sust/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/08/11/solid-ink-technology-helping-blue-legacy-meet-sustWed, 11 Aug 2010 20:16:08 GMTSolid Ink Technology, Helping Blue Legacy Meet Sustainability GoalsXerox was selected as the official print technology partner for Blue Legacy’s Expedition Blue Planet: North America tour, educating communities about conservation and critical water issues. The Expedition team chose the Xerox Phaser 8860MFP for the road and Xerox ColorQube 9203 for the home office. Both produce high quality documents, vibrant color prints and use solid ink technology which helps Blue Legacy reach its sustainability goals. In this segment, Jim Rise, vice president, operational excellence and strategy, Xerox North American Reseller Sales, explains the benefits of solid ink and why Xerox’s partnership with Blue Legacy is a natural match.00:02:00Xerox Real Business RadionoXerox,Blue Legacy,Solid Ink Technology,ColorQube 9203,Phaser 8860MFPXerox was selected as the official print technology partner for Blue Legacy’s Expedition Blue Planet: North America tour, educating communities about conservatihttp://www.blogtalkradio.com/xeroxradio/2010/08/11/transforming-the-hr-industry-a-discussion-on-the-rBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/08/11/transforming-the-hr-industry-a-discussion-on-the-r/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/08/11/transforming-the-hr-industry-a-discussion-on-the-rWed, 11 Aug 2010 13:30:00 GMTTransforming the HR Industry: A Discussion on the Rapidly Evolving HR Services LandscapeOver the past few years, the HR services sector has steadily outpaced other segments of the business process outsourcing industry. In the past 12 - 18 months, this growth has spawned many changes, including several mergers and acquisitions. In this episode of Xerox Real Business Radio, Chris Gilligan, ACS, and Rohail Khan, executive managing director of Total Benefits Outsourcing for ACS, discuss the changing HR services landscape and explore how consolidation in the HR industry, including the recent ACS acquisition of ExcellerateHRO, is giving businesses the chance to review their HR services needs.00:11:00Xerox Real Business RadionoXerox,ACS,ExcellerateHRO,Human Resources,Business Process OutsourcingOver the past few years, the HR services sector has steadily outpaced other segments of the business process outsourcing industry. In the past 12 - 18 months, thttp://www.blogtalkradio.com/xeroxradio/2010/08/06/how-to-succeed-in-a-paperless-world-paper-vs-paperBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/08/06/how-to-succeed-in-a-paperless-world-paper-vs-paper/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/08/06/how-to-succeed-in-a-paperless-world-paper-vs-paperFri, 06 Aug 2010 17:56:55 GMTHow to Succeed in a "Paperless" World: Paper vs. Paperless (Part 4 of 4)Join Xerox Global Services’ Julie Meyers and Xerox’s Francois Ragnet, author of The Future of Documents, for the final episode of the four part segment “How to Succeed in a ‘Paperless’ World: Paper vs. Paperless.” The discussion centers on innovations that can soon significantly change the future of documents such as re-useable paper, cloud-based documents and documents that update themselves.00:04:00Xerox Real Business RadionoXerox,Paperless,Re-useable paper,cloud-based documents,self updating documentsJoin Xerox Global Services’ Julie Meyers and Xerox’s Francois Ragnet, author of The Future of Documents, for the final episode of the four part segment “How tohttp://www.blogtalkradio.com/xeroxradio/2010/08/04/how-to-succeed-in-a-paperless-world-paper-vs-paperBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/08/04/how-to-succeed-in-a-paperless-world-paper-vs-paper/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/08/04/how-to-succeed-in-a-paperless-world-paper-vs-paperWed, 04 Aug 2010 13:36:28 GMTHow to Succeed in a "Paperless" World: Paper vs. Paperless (Part 3 of 4)Businesses use paper and digital documents for various reasons; presentations, time sheets, reports, meeting notes, etc. By using these documents more effectively, companies can reduce waste and increase productivity and efficiency. Francois Ragnet, author of the blog The Future of Documents, continues his discussion with Julie Meyers, Xerox Global Services, about the benefits of effectively using documents and introduces the idea of the “intelligent” paper document.00:06:00Xerox Real Business RadionoXerox,Paperless,Intelligent Documents,Digital Documents,Paper DocumentsBusinesses use paper and digital documents for various reasons; presentations, time sheets, reports, meeting notes, etc. By using these documents more effectivehttp://www.blogtalkradio.com/xeroxradio/2010/08/02/how-to-succeed-in-a-paperless-world-paper-vs-paperBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/08/02/how-to-succeed-in-a-paperless-world-paper-vs-paper/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/08/02/how-to-succeed-in-a-paperless-world-paper-vs-paperMon, 02 Aug 2010 17:11:27 GMTHow to Succeed in a "Paperless" World: Paper vs. Paperless (Part 2 of 4)Paper documents will never cease to exist in the workplace. Instead of a “Paperless” world, we must strive for a “Less Paper” world. Organizations should learn how to work effectively with both paper and digital documents. In the second of our four part segment, Julie Meyers of Xerox Global Services and Xerox’s Francois Ragnet, author of the blog The Future of Documents, discuss ways to succeed in a “Less Paper” world.00:06:00Xerox Real Business RadionoXerox,Paperless,Less paper,productivity,digital documentsPaper documents will never cease to exist in the workplace. Instead of a “Paperless” world, we must strive for a “Less Paper” world. Organizations should learnhttp://www.blogtalkradio.com/xeroxradio/2010/07/29/how-to-succeed-in-a-paperless-world-paper-vs-paperBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/07/29/how-to-succeed-in-a-paperless-world-paper-vs-paper/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/07/29/how-to-succeed-in-a-paperless-world-paper-vs-paperThu, 29 Jul 2010 18:06:21 GMTHow to Succeed In a "Paperless" World: Paper vs. Paperless (Part 1 of 4)Paper is the accepted language when distributing information, but paper can slow down production and have a negative effect on the environment leading organizations to speak of a “paperless” world for decades. In our first of four segments on “Succeeding in a Paperless World,” Julie Meyers of Xerox Global Services welcomes Xerox’s Francois Ragnet, author of the blog The Future of Documents, to discuss the pros and cons of a “paperless” world. 00:05:00Xerox Real Business RadionoXerox,Document Management,Paperless,Production,EnvironmentPaper is the accepted language when distributing information, but paper can slow down production and have a negative effect on the environment leading organizathttp://www.blogtalkradio.com/xeroxradio/2010/07/21/bpo-follow-up-segment-the-power-of-transformative-Businesshttp://www.blogtalkradio.com/xeroxradio/2010/07/21/bpo-follow-up-segment-the-power-of-transformative-/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/07/21/bpo-follow-up-segment-the-power-of-transformative-Wed, 21 Jul 2010 14:43:26 GMTBPO Follow up Segment: The Power of Transformative BPO in Every IndustryTransformative Business Process Outsourcing (BPO) is useful for manufacturing industries, but not limited to that area. Julie Meyers, vice president of marketing for Xerox Global Services, and Rich Baily, vice president of BPO for Xerox Global Services, continue their conversation on BPO and Document Outsourcing and how it can impact all industries and discuss the next steps to take in terms of transformative BPO.00:06:00Xerox Real Business RadionoXerox,BPO,Document Outsourcing,Cost Cutting,EfficiencyTransformative Business Process Outsourcing (BPO) is useful for manufacturing industries, but not limited to that area. Julie Meyers, vice president of marketinhttp://www.blogtalkradio.com/xeroxradio/2010/07/19/transformative-bpo-improve-efficiency-and-cut-costBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/07/19/transformative-bpo-improve-efficiency-and-cut-cost/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/07/19/transformative-bpo-improve-efficiency-and-cut-costMon, 19 Jul 2010 20:00:44 GMTTransformative BPO: Improve Efficiency and Cut Costs with BPO and Document OutsourcingBusiness Process Outsourcing (BPO) helps organizations cut costs and work more efficiently. Rich Baily, vice president of BPO for Xerox Global Services, and Julie Meyers, vice president of marketing for Xerox Global Services, discuss the results clients are getting from transforming their business through BPO and document outsourcing and how this approach can be beneficial for your organization.00:14:00Xerox Real Business RadionoXerox,BPO,Document Outsourcing,Cost Cutting,EfficiencyBusiness Process Outsourcing (BPO) helps organizations cut costs and work more efficiently. Rich Baily, vice president of BPO for Xerox Global Services, and Julhttp://www.blogtalkradio.com/xeroxradio/2010/07/15/transforming-enterprise-marketing-in-a-digital-worBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/07/15/transforming-enterprise-marketing-in-a-digital-wor/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/07/15/transforming-enterprise-marketing-in-a-digital-worThu, 15 Jul 2010 04:00:43 GMTTransforming Enterprise Marketing in a Digital WorldLooking for tips on how to incorporate digital and social media into marketing campaigns? Hear Susan Kelly, Vice President of Enterprise Marketing Services at Xerox, discuss the new digital frontier in the marketing industry, where personalization is key.00:10:00Xerox Real Business RadionoXerox,Marketing,Social Media,Technology,BusinessLooking for tips on how to incorporate digital and social media into marketing campaigns? Hear Susan Kelly, Vice President of Enterprise Marketing Services at Xhttp://www.blogtalkradio.com/xeroxradio/2010/06/04/reinventing-human-resources-service-delivery-acs-tBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/06/04/reinventing-human-resources-service-delivery-acs-t/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/06/04/reinventing-human-resources-service-delivery-acs-tFri, 04 Jun 2010 15:30:00 GMTReinventing Human Resources Service Delivery: ACS to Acquire ExcellerateHROJoin Rohail Kahn, executive managing director, total global benefits for ACS, A Xerox company, as he discusses the companies intent to acquire ExcellerateHRO. Hear how ACS is poised to reinvent what’s possible in HR service delivery, with greater efficiencies, improved implementations of HR services and an enhanced employee and customer service experience. 00:15:00Xerox Real Business RadionoHuman Resource,Outsourcing,Xerox,ACS,BenefitsJoin Rohail Kahn, executive managing director, total global benefits for ACS, A Xerox company, as he discusses the companies intent to acquire ExcellerateHRO. Hhttp://www.blogtalkradio.com/xeroxradio/2010/05/26/smb-rebound-making-the-right-investmentEntrepreneurhttp://www.blogtalkradio.com/xeroxradio/2010/05/26/smb-rebound-making-the-right-investment/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/05/26/smb-rebound-making-the-right-investmentWed, 26 May 2010 13:57:02 GMTSMB Rebound: Making the Right InvestmentIn today’s economy, it’s essential that small-and medium-sized businesses (SMBs) fully utilize their office equipment to drive business objectives and streamline various document management processes. In this segment, Xerox product marketing manager, Shell Haffner, speaks with small business customer Kim Faber, catering director for The Catering Company, and David Bates, vice president and SMB expert for Xerox, about how the right office equipment can prove to be a valuable business partner.00:09:00Xerox Real Business RadionoXerox,Xerox Corporation,Small Business,SMB,PrintingIn today’s economy, it’s essential that small-and medium-sized businesses (SMBs) fully utilize their office equipment to drive business objectives and streamlinhttp://www.blogtalkradio.com/xeroxradio/2010/04/29/get-social-with-crm-how-to-integrate-social-crm-into-businessBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/04/29/get-social-with-crm-how-to-integrate-social-crm-into-business/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/04/29/get-social-with-crm-how-to-integrate-social-crm-into-businessThu, 29 Apr 2010 16:00:00 GMTGet Social with CRM: How to Integrate Social CRM into BusinessWhile companies realize the impact that social media has on their business and brand, many do not possess the man power, expertise or tech know-how to fulfill their social media ambitions. Join Michael Wooden, SVP of Market Development for Business Process Solutions at ACS (A Xerox Company) who can discuss how a social media strategy helps businesses retain customers and increase revenues, as well as provide an overview of ACS' new Community as a Strategy solution to tackle these opportunities.00:30:00Xerox Real Business RadionoXerox,ACS,Social Media,CRM,AnalyticsWhile companies realize the impact that social media has on their business and brand, many do not possess the man power, expertise or tech know-how to fulfill thttp://www.blogtalkradio.com/xeroxradio/2010/04/23/creating-a-sustainable-print-environmentBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/04/23/creating-a-sustainable-print-environment/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/04/23/creating-a-sustainable-print-environmentFri, 23 Apr 2010 13:09:07 GMTCreating a Sustainable Print EnvironmentMany companies are looking closer at the impact their work behaviors have on the environment, and it is clear that technology can play a key role. In this segment, Xerox’s Deb Koehler, director of sustainability for solid ink products, discusses how businesses can reduce their environmental footprint with “smart” printing technologies and policies. Xerox Real Business RadionoXerox,Xerox Corporation,printing,sustainability,solid inkMany companies are looking closer at the impact their work behaviors have on the environment, and it is clear that technology can play a key role. In this segmehttp://www.blogtalkradio.com/xeroxradio/2010/04/20/tackling-the-healthcare-it-implications-of-reformBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/04/20/tackling-the-healthcare-it-implications-of-reform/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/04/20/tackling-the-healthcare-it-implications-of-reformTue, 20 Apr 2010 14:30:00 GMTTackling the Healthcare IT Implications of ReformWith the recent healthcare reform, organizations need to understand the IT implications and where they can address policy changes, while continuing to innovate. Join Marty Reiser, manager of government policy at Xerox, and Dr. Jeff Bauer, an internationally recognized health futurist and medical economist from ACS, to hear what the future of healthcare looks like.00:15:00Xerox Real Business RadionoXerox,ACS,Healthcare,Reform,EHRWith the recent healthcare reform, organizations need to understand the IT implications and where they can address policy changes, while continuing to innovate.http://www.blogtalkradio.com/xeroxradio/2010/03/24/industry-insight-from-the-financial-services-technBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/03/24/industry-insight-from-the-financial-services-techn/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/03/24/industry-insight-from-the-financial-services-technWed, 24 Mar 2010 20:30:00 GMTIndustry Insight from the Financial Services Technology (FST) SummitSenior financial services executives recently met at the Financial Services Technology (FST) Summit in Florida to discuss their objectives for the year ahead. From building trust in their organization, and with vendors, to driving innovation, it was clear that technology remains a critical management component for many in the financial services community. Xerox’s Mike Steinharter vice president & general manager, financial services and Jim Joyce, senior vice president, Enterprise Print Services were in attendance and ready to discuss their observations from the show and provide insight into the role managed print services can play in financial services companies. 00:30:00Xerox Real Business RadionoXerox,ACS,Managed Print Services,Financial Services,TechnologySenior financial services executives recently met at the Financial Services Technology (FST) Summit in Florida to discuss their objectives for the year ahead.http://www.blogtalkradio.com/xeroxradio/2010/03/16/healthy-industry-insight-from-himssBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/03/16/healthy-industry-insight-from-himss/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/03/16/healthy-industry-insight-from-himssTue, 16 Mar 2010 20:30:00 GMTHealthy Industry Insight from HIMSSIf you were unable to attend HIMSS or didn’t get your fill at the show, here’s your chance to hear more about the business and technology discussions had on the floor. Join Xerox executives for a discussion of the opportunities and challenges in healthcare – from EHR adoption to setting up HIEs. Patients, payers, providers and government organizations will benefit from insight from Chad Harris, group president, Healthcare Provider and Applications; John B. Jones, VP Healthcare Providers; Will Saunders, COO, Government Healthcare. 00:45:00Xerox Real Business RadionoHIMSS,Healthcare,EHR,Xerox,ACSIf you were unable to attend HIMSS or didn’t get your fill at the show, here’s your chance to hear more about the business and technology discussions had on thehttp://www.blogtalkradio.com/xeroxradio/2010/03/02/healthcare-from-the-hillBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/03/02/healthcare-from-the-hill/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/03/02/healthcare-from-the-hillTue, 02 Mar 2010 19:58:11 GMTHealthcare from The HillHealthcare is the talk of the town this week with HIMSS taking place. Learn about the current status of healthcare reform from Xerox’s Martin Reiser, manager of government policy and John B. Jones, vice president of healthcare providers, Xerox Global Services. Reiser and Jones will provide timely information on what’s happening in healthcare this week, including healthcare IT legislation, document management and the secrets to success in the electronic health records transition. Xerox Real Business RadionoHIMSS,Healthcare,Digital Health Records,Electronic Health Records,Document ManagementHealthcare is the talk of the town this week with HIMSS taking place. Learn about the current status of healthcare reform from Xerox’s Martin Reiser, manager ofhttp://www.blogtalkradio.com/xeroxradio/2010/02/22/healthcare-from-the-hillBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/02/22/healthcare-from-the-hill/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/02/22/healthcare-from-the-hillMon, 22 Feb 2010 17:54:27 GMTHealthcare from The HillJust in time for HIMSS. Learn about the current status of healthcare reform from Xerox’s Martin Reiser, manager of government policy and John B. Jones, vice president of healthcare providers, Xerox Global Services. Reiser and Jones will provide timely information on what’s happening in healthcare this week, including healthcare IT legislation, document management and the secrets to success in the electronic health records transition.00:15:00Xerox Real Business RadionoHIMSS,Xerox,Healthcare,Electronic Medical Records,Electronic Health RecordsJust in time for HIMSS. Learn about the current status of healthcare reform from Xerox’s Martin Reiser, manager of government policy and John B. Jones, vice prehttp://www.blogtalkradio.com/xeroxradio/2010/02/10/xerox-real-business-radio-live-talking-xeroxs-acquBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/02/10/xerox-real-business-radio-live-talking-xeroxs-acqu/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/02/10/xerox-real-business-radio-live-talking-xeroxs-acquWed, 10 Feb 2010 22:30:00 GMTXerox Real Business Radio LIVE: Talking Xerox's Acquisition of ACSXerox Real Business Radio features a LIVE interview with Tom Blodgett, COO of Commercial Operations at ACS, A Xerox Company and Jim Firestone, president of Corporate Operations at Xerox. Today's topic: Xerox’s recent acquisition of ACS. Tune in as Tom and Jim discuss what the newly combined entity means for future and prospective customers as Xerox creates a new class of service provider. 00:30:00Xerox Real Business RadionoXerox,ACS,Business News,BPO,OutsourcingXerox Real Business Radio features a LIVE interview with Tom Blodgett, COO of Commercial Operations at ACS, A Xerox Company and Jim Firestone, president of Corphttp://www.blogtalkradio.com/xeroxradio/2010/02/05/healthcare-from-the-hillBusinesshttp://www.blogtalkradio.com/xeroxradio/2010/02/05/healthcare-from-the-hill/#commentshttp://www.blogtalkradio.com/xeroxradio/2010/02/05/healthcare-from-the-hillFri, 05 Feb 2010 22:35:26 GMTHealthcare from The Hill Want to hear the latest news on healthcare straight from Capitol Hill? Learn about the current status of healthcare reform from Xerox’s Martin Reiser, manager of government policy and John B. Jones, vice president of healthcare providers, Xerox Global Services. Reiser and Jones will provide timely information on what’s happening in healthcare this week, including healthcare IT legislation, document management and the secrets to success in the electronic health records transition.00:15:00Xerox Real Business RadionoHealthcare,Xerox,Electronic Health Records,EHR,Medical RecordsWant to hear the latest news on healthcare straight from Capitol Hill? Learn about the current status of healthcare reform from Xerox’s Martin Reiser, manager o