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State child support enforcement program operations have changed dramatically in the past 25 years, making new gains and radically changing the program landscape. However, today’s economic challenges are slowing the pace of evolution across the country.
In this episode, John Polk, senior vice president and managing director of Xerox’s Child Support Solutions business, discusses the progression of child support programs since the 1990s, the factors causing some programs to stagnate, and why innovation is key to resuming the upward performance trend.
To learn more about Xerox’s Child Support business visit www.xerox.com/CSInnovation.