Karen Phelan: I'm Sorry I Broke Your Company

Consultant, former engineer, co-founder of Operating Principals, and author of  I'm Sorry I Broke Your Company, Karen Phelan describes why the most common management models fail in the real world. Karen Phelan provides evidence that the standard systems, as recommended by management consultants, are doomed to failure because they fail to take people into account. Karen shares a more human oriented approach to management, based on talking to people, asking them questions, and engaging them in the process. Karen presents a scathing analysis of what is wrong with the most popular management systems, and explains why they don't do what they are purported to do. Learn how to engage your employees, and avoid the costly mistakes that result from a poorly thought out application of the latest management fad.