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KnowledgeShift

Contact Center Insights

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In this program, we present content that appeals to executives who work in a variety of contact center operations.

On-Demand Episodes

In this episode, Nancy and Allison will feature some unique and innovative technologies that can be used to help support sales professionals.

In this show, Nancy Munro and Allison Black discuss various technologies used for today's corporate trainer.

Everyone says how important the voice of the customer is but how many companies are really measuring this. Listen to Allison and Nancy discuss some new technologys that will really measure the voice of the customer.

This show will feature topics on technologies and design ideas for corporate trainers

Nancy Munro CEO of KnowledgeShift and Allison Black Director of Client Services discuss various topics related to corporate training professionals.

Nancy Munro and Allison Black from KnowledgeShift will share insights and sometimes guest to discuss trending technologies for people who create or deploy corporate training and development activities.

Nancy Munro and Allison Black from KnowledgeShift will share insights and sometimes guest to discuss trending technologies for people who create or deploy corporate training and development activities.

Nancy Munro and Allison Black from KnowledgeShift will share insights and sometimes guest to discuss trending technologies for people who create or deploy corporate training and development activities.

Nancy Munro and Allison Black from KnowledgeShift will share insights and sometimes guest to discuss trending technologies for people who create or deploy corporate training and development activities.

Nancy Munro and Allison Black from KnowledgeShift will share insights and sometimes guest to discuss trending technologies for people who create or deploy corporate training and development activities.

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