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How To Safely Interact With Patients From Your Phone

  • Broadcast in Health
Aesthetic Insider

Aesthetic Insider


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With practices in three separate locations and a worldwide patient base, facial plastic surgeon James Newman, M.D., FACS, of Palo Alto, CA, understands the need to quickly communicate with his patients from anywhere in the world at the push of a button. Smartphone and tablet technology makes it possible to work from anywhere. However, for the patient and doctor relationship to remain secure and private, a safe source is mandatory. Dr. Newman is one of the early adopters of AestheticLInk, a fully integrated practice management software solution. He uses all of the applications AestheticLink offers but says that it is the easy access to patients and patient information, as well as the ability to communicate with patients through a secure cloud-based portal that is most important to him and his practice. AestheticLink offers a HIPAA compliant patient portal that physicians can easily install on their website so patients can begin secure dialogue from the moment they send their first email to a practice. In this interview, Dr. Newman discusses how he can keep up with patients both pre-and post-surgery in a way that saves time and money. Learn more about Dr. Newman at www.premierplasticsurgery.com.