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The H.O.P.E. Project is a Pilot training and development program for young adults designed to prepare participants for an entry-level position as a Helpdesk Support Professional. By design, the H.O.P.E. Project provides high quality technical and soft skills training targeting economically and socially disadvantage young people ages 18-25. The Mission includes preparing participants to pass several technical certifications, from Microsoft and CompTIA. H.O.P.E. provides a unique learning environment, with quality, industry approved curriculum and social coaching.