HR Happy Hour 321 - The New CHRO Agenda and a ServiceNow Update
Sponsored by VirginPulse - www.virginpulse.com
Host: Steve Boese
Guests: Pat Wadors, Chief Talent Officer, CHRO; Deepak Bharadwaj, VP, GM, HR Business Unit; Jen Stroud, HR Evangelist, ServiceNow
This week on the HR Happy Hour Show, Steve recorded live from the recent ServiceNow Knowledge18 event in Las Vegas.
In this two-part episode, Steve was joined by ServiceNow's CHRO and Chief Talent Officer Pat Wadors to talk about some of the key findings and trends that were discovered in ServiceNow's recent research report titled 'The New CHRO Agenda'. Pat talked about HR and digital transformation, the role of the CHRO in employee collaboration, and her view that 'HR is Sexy' and how the fundamental role of the HR leader is to unlock people's power and potential.
Then in Part 2 of the episode, Deepak Bharadwaj and Jen Stroud from ServiceNow shared some details about the ServiceNow platform, its history in IT and Customer Service management and how that benefits and informs their HR solutions, and how some organizations are leveraging the platform and its new capabilities in automation, AI, and chat to help create great employee experiences.
This was a fun show - thanks to our friends at ServiceNow for having us at the event.
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