SPARKs of The Outstanding Organization with Karen Martin

Over the years, there have been many approaches to improving organizations, yet none seem quite effective at creating sustainable change and improvement. Join me as I discuss with Karen Martin what she discovered that was missing to create sustainable organizational change and success. 

 

"After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs often fail:  chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. "

 

"In The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains. Proven, practical, and surprisingly simple, Karen’s system focuses on four key behaviors for operational excellence—Clarity, Focus, Discipline, Engagement—that, once instilled into a company’s DNA, open the door to sustainable growth and profit." 

 

Learn more about Karen Martin's book, including access to four recorded webinars on the each of the key factors from the book:  Clarity, Focus, Discipline and Engagement at http://www.ksmartin.com/the-outstanding-organization/

 

Take action on something you heard that may be the SPARK  to create sustainable improvement in your organization!