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Singola has noticed a real shift in the Access and Intake operations landscape over the last year. We used to have to define patient and physician access as we met with new clients, and now we have healthcare executives reaching out to us to help craft their own Access and Intake strategy. This is a huge change, and Singola’s own AJ Melaragno and Fran Horner discuss what this means for healthcare, where they see the industry heading, and what you can do to keep your organization ahead of the game. You guessed it: that includes conducting an end-to-end assessment of the entire Access and Intake user journey.