Log Out
BlogTalkRadio uses cookies. By using our services, you're agreeing to our Cookies Policy. Got it
Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.
Before a contact center recruits great agents, before it uses the best technology available, before it becomes a revenue generator for the health system, it has to be built. Listen in as AJ talks with Jason Zawodzinski from Rochester Regional Health System about the process of building one of the most techologically advanced contact centers in the country.
