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How Agent-Assisted Automation Drives Operational Profits

  • Broadcast in Health
Experience Health Radio

Experience Health Radio


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Dennis Adsit, Ph.D. from KomBea, explains why healthcare organizations are missing the value of untapped profits associated with contact center operations despite leveraging self-service and labor arbitrage.   Dr. Adsit walks through how agent-assisted automation technology can enable live agents to communicate with computer-like accuracy, security, and efficiency.