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***STORYLINE OF THIS BROADCAST***
Sara Hornbill is the CEO of Walbash International, Multi-National Specialty Products Company. She takes the unusual action to summon Alex Vanberry, one of her star General Managers, to travel from his store location in Lisbon to join her at the corporate office in New York City. She wants to gain a personal understanding of how he had accomplished an amazing turn-around by revamping a failing specialty products store location. It was a store that was on Sara’s radar to close due to poor performance. Alex agreed to take on the new management challenge understanding that he could take only two of his current management team members with him to Portugal. Sara wanted to get the “skinny” on how the turn-around was accomplished. She also was extremely interested in determining if Alex’s amazing feat could be replicated within other Walbash International locations in the European Union. After listening to Alex’s thoughtful responses to a set of specific questions, Sara was not surprised that replicating the feat requires more than just being a good General Manager.
Learn more about the broadcast and Look Inside the book here: "Situations and Leadership: Short Stories and Lifelong Lessons".