Arlene Mullin — advocate, 15 years experience guiding patients and their families through all aspects of End Stage Renal Disease treatments. Mullin has served patients in a majority of states, engaging both Medicare and state health authorities towards resolution of quality care issues at clinics. Comprehensive knowledge of care issues on clinic level. She was instrumental in getting the hearings on aging before the U.S. Senate in 2000 where she testified on patient care issue within the dialysis industry.
Read Arlene’s Senate Hearing Testimony
From clinic staff and management, to regional oversight and corporate policies, Mullin’s advocacy for patients is professional and thorough, with a stellar record of results in behalf of patients. At the federal level, she confers with Medicare officials on a regular basis, drawing attention to problematic conditions in clinics and clinic systems and following through until satisfactory resolution is achieved.
Quality patient care is the goal. Mullin monitors that care to make certain that promises made pursuant to care agreements are met and sustained.
Mullin employs experienced legal counsel to assist in the process of addressing quality care issues in dialysis, as needed. Counsel may join Mullin at conferences and in calls with state and local officials. Counsel may assist Mullin in referring appropriate cases of injury to the tort bar. Counsel is available to confer with patients upon Mullin’s request.