http://www.blogtalkradio.com/qualityconversationsQuality Conversations, serves as a platform for communicating the best and brightest strategies, methods and tools for all those interested in improving quality and business process excellence within their companies. QC initiates dialogue with local, state, and national experts in many of the well known quality disciplines as well as additional topics and guests of interest. Special thanks to Larry Parah for his work at www.iqualityprocess.com and for his support of this program. enCopyright Steven Wilson (C/O Blogtalkradio)Tue, 25 Jun 2019 08:00:00 GMTTue, 01 Nov 2011 15:00:00 GMTBusinessBlogTalkRadio Feed v2.0https://dasg7xwmldix6.cloudfront.net/hostpics/94d3f345-7999-4d8f-a294-fe17c30bfc8c_11-aug-steve.jpghttp://www.blogtalkradio.com/qualityconversationsQuality Conversations, serves as a platform for communicating the best and brightest strategies, methods and tools for all those interested in improving quality and business process excellence within their companies. QC initiates dialogue with local, state, and national experts in many of the well known quality disciplines as well as additional topics and guests of interest. Special thanks to Larry Parah for his work at www.iqualityprocess.com and for his support of this program. feeds@blogtalkradio.comBlogTalkRadio.combusiness,process improvement,six sigma,lean,quality,lean six sigma,leadership,operational excellence,process excellence,six sigma deploymentSteven C WilsonnoQuality Conversations, serves as a platform for communicating the best and brightest strategies, methods and tools for all those interested in improving qualityepisodichttp://www.blogtalkradio.com/qualityconversations/2011/11/01/liz-keim--asq-survey-results-lean-six-sigma-in-governmentBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/11/01/liz-keim--asq-survey-results-lean-six-sigma-in-government/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/11/01/liz-keim--asq-survey-results-lean-six-sigma-in-governmentTue, 01 Nov 2011 15:00:00 GMTLiz Keim - ASQ Survey Results: Lean Six Sigma in Government The results are in from the new survey of 2,500 quality improvement experts who are members of ASQ (American Society for Quality) which asked participants to respond to questions about the obstacles and benefits of using Lean to reduce the national debt and improve government efficiency.  Join me and my guest, Liz Keim, past Chair of ASQ and a Lean Six Sigma expert, as we discuss  the results and  whether it makes sense to use Lean Six Sigma as a key way to reduce our nation’s debt.  Elizabeth (Liz) Keim is a managing partner at Integrated Quality Resources in Boulder, CO. She works with clients on business results improvement through the integration of methodologies such as Lean, Six Sigma and the Baldrige criteria.  During a 17-year career at IBM Global Services in technical and management positions, Liz was responsible for quality program strategy, development and implementation.  Following that, she was a global commercial quality leader at GE Plastics, where she implemented Six Sigma in the company’s worldwide non-manufacturing processes. Liz is a Past Chair of the American Society for Quality (ASQ).  Liz holds a Master of Business Administration degree from Regis University and a Bachelor of Science in computer science from Colorado State University.  She is an ASQ Fellow and an Academician with the International Academy for Quality. 00:30:00Steven C WilsonnoLean Six Six Sigma in Government,Liz Keim - Lean Six Sigma in Government,Using LSS to reduce waste in government,Using Lean Six Sigma to reduce the national debt,Can Lean Six Sigma help improve governmentThe results are in from the new survey of 2,500 quality improvement experts who are members of ASQ (American Society for Quality) which asked participants to rhttp://www.blogtalkradio.com/qualityconversations/2011/09/27/jim-bowie--cpi-is-for-everyoneBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/09/27/jim-bowie--cpi-is-for-everyone/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/09/27/jim-bowie--cpi-is-for-everyoneTue, 27 Sep 2011 23:00:00 GMTJim Bowie - CPI is For Everyone! Jim Bowie, Dynamic Thought Leader, Speaker, and Author of "Lean Acres", joins me for what I know will be a great discussion on our shared belief that CPI (Continuous Performance Improvement) is intended to be accessible to EVERYONE.  We'll also be discussing his book, "Lean Acres", which he says was written to facilitate the translation and the transfer of ownership of each of the core methodologies (including strategic planning) to EVERYONE.  Jim believes that "consultants and subject matter experts will always be in demand to serve as mentors/advisor, but the spirit of CPI cannot be contained within individual Master Black Belts.  It is intended to spread amongst the populace, as demonstrated on Lean Acres Farm." Participate in the show with your comments and questions by dialing 646-200-3898. 00:32:00Steven C WilsonnoCPI,Continuous Performance Improvement,Lean Six Sigma and TOC,Jim Bowie CPI,CPI and Steve WilsonJim Bowie, Dynamic Thought Leader, Speaker, and Author of "Lean Acres", joins me for what I know will be a great discussion on our shared belief that CPI (Conthttp://www.blogtalkradio.com/qualityconversations/2011/08/24/managing-in-the-zone--coming-to-the-midwest-october-10thBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/08/24/managing-in-the-zone--coming-to-the-midwest-october-10th/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/08/24/managing-in-the-zone--coming-to-the-midwest-october-10thWed, 24 Aug 2011 17:00:00 GMTManaging in the Zone - Coming to the Midwest October 10th The lesson of the Million Dollar Inches tells us that if you want to achieve anything big, challenging, magnificent, or unprecedented in your management role, you and your team will have to raise awareness of the Million Dollar Inches that confront you every day. Each year, CMI, (www.cornerstonesonline.com) teaches thousands of people to manage, motivate, and communicate more effectively. Their book, The Inch Principle, compresses their management training into 21 Million Dollar Inches of Management. Now, with their Inch Principle Workshops, you can easily learn how to increase your ability to confront any management challenge with confidence. • Communicate More Effectively • Improve Your Processes • Maximize Your Profits • Create a "Drama-free" Environment Join me and my guest, author and co-founder of Cornerstones Management Institute John Condry, as we discuss the upcoming October 10th workshop being held in Cedar Rapids, IA 00:30:00Steven C WilsonnoManagement Training in Iowa,Management training in cedar rapids,Managing your worksforce training,Management training workshops in Iowa,Leadership workshops in IowaThe lesson of the Million Dollar Inches tells us that if you want to achieve anything big, challenging, magnificent, or unprecedented in your management role, yhttp://www.blogtalkradio.com/qualityconversations/2011/08/18/discussions-on-lean-six-sigma-in-government-operationsBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/08/18/discussions-on-lean-six-sigma-in-government-operations/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/08/18/discussions-on-lean-six-sigma-in-government-operationsThu, 18 Aug 2011 01:00:00 GMTDiscussions on Lean Six Sigma in Government Operations Like it or not, governments around the world are slashing budgets left right and center. Can they cut costs and still improve services? Some are looking to Lean Six Sigma methodologies – a quality and waste reduction tool set popular in corporate America – for answers. But is it the right tool set and how can governments use it effectively?   Listen to Quality Conversation LIVE as a panel of Lean Six Sigma and quality experts debate the practicalities of using LSS in government operations. Tonights panel discussion will be moderated by Diana Davis, Editor PEXNetwork.com at IQPC.     00:41:00Steven C WilsonnoLean Six Sigma in Government,Lean in Government,Six Sigma in Government,Lean Six Sigma in US Government,Lean Six Sigma in Public SectorLike it or not, governments around the world are slashing budgets left right and center. Can they cut costs and still improve services? Some are looking to Leahttp://www.blogtalkradio.com/qualityconversations/2011/08/02/lean-six-sigma-for-government-book-releasePoliticshttp://www.blogtalkradio.com/qualityconversations/2011/08/02/lean-six-sigma-for-government-book-release/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/08/02/lean-six-sigma-for-government-book-releaseTue, 02 Aug 2011 15:30:00 GMTLean Six Sigma For Government Book Release This time your host is on the other side of the radio! I recently released my first book entitled, Lean Six Sigma for Government. Joe Dager, the host of the Business901 Podcast asked me to be on his show and discuss the "why's and "whats" of the project.  Lean Six Sigma for Governmentis not a lesson, nor is it a case study. It is not a “How-to” manual or a proclamation telling a leader “What-to–do”. It is simply an enabler, providing a leader the opportunity to lead. 00:10:00Steven C WilsonnoLean Six Sigma for Government,Lean Six Sigma for Government in Iowa,Lean Six Sigma in Iowa,LSS in Iow Government,Six Sigma in GovernmentThis time your host is on the other side of the radio! I recently released my first book entitled, Lean Six Sigma for Government. Joe Dager, the host of the Buhttp://www.blogtalkradio.com/qualityconversations/2011/06/25/funding-quality-training--iowa-western-community-collegeBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/06/25/funding-quality-training--iowa-western-community-college/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/06/25/funding-quality-training--iowa-western-community-collegeSat, 25 Jun 2011 17:00:00 GMTFunding Quality Training - Iowa Western Community College Quality improvement in southwest Iowa is alive and well.  Iowa Western Community College is working with the region’s businesses to help keep it that way. Find out how!” Bernie Duis, Director of Economic Development at Iowa Western Community College (www.iwcc.edu), joined me for a discussion about Iowa's quality training funding programs, administered by the state's 15 community colleges.  Bernie shares some success stories and the process of how to apply and qualify for either 260E (Iowa companies expanding their workforce) and 260F (upgrading their Iowa employees through additional training). 00:19:00Steven C Wilsonnocommunity college funding,funding quality training,iowa's 260E and 260 F programs,what's new in Iowa quality training,quality training in IowaQuality improvement in southwest Iowa is alive and well.  Iowa Western Community College is working with the region’s businesses to help keep it that way. Fihttp://www.blogtalkradio.com/qualityconversations/2011/03/21/linking-your-resources-and-innovation-effortsBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/03/21/linking-your-resources-and-innovation-efforts/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/03/21/linking-your-resources-and-innovation-effortsMon, 21 Mar 2011 17:00:00 GMTLinking Your Resources and Innovation Efforts Join me for my third program with TRIZ expert Ellen Domb (www.trizpqrgroup) as she provides practical advice on using your resources (i.e. materials, information, energy, people) to optimize your problem solving efforts. 00:31:00Steven C Wilsonnoellen domb triz,problem solving and ellen domb,TRIZ problem solving,Using your resources to solve problems,scarcity and problem solvingJoin me for my third program with TRIZ expert Ellen Domb (www.trizpqrgroup) as she provides practical advice on using your resources (i.e. materials, informatiohttp://www.blogtalkradio.com/qualityconversations/2011/03/02/doug-wick--three-disciplines-leadership-routines-that-drive-growthBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/03/02/doug-wick--three-disciplines-leadership-routines-that-drive-growth/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/03/02/doug-wick--three-disciplines-leadership-routines-that-drive-growthWed, 02 Mar 2011 18:00:00 GMTDoug Wick: - Three Disciplines: Leadership Routines that Drive Growth Early on in life John D. Rockefeller mastered three disciplines that he identified as being fundamental to growing any business...Priorities, Meeting Rhythms and Metrics. Join me and my guest Doug Wick of Positioning Systems, LLC (www.positioningsystems.com) as he discusses the finer points of these disciplines and provides tips for practical application. He will also discuss the upcoming, Mastering the Rockefeller Habits: Four Decisions executive workshop. For registration go to www.mrhworkshopcedarrapids.eventbrite.com www.stevencwilson.com00:31:00Steven C WilsonnoDoug Wick,Doug Wick three disciplines,Three Disciplines and Doug Wick,Leadership Doug Wick,Doug Wick Leadership PronciplesEarly on in life John D. Rockefeller mastered three disciplines that he identified as being fundamental to growing any business...Priorities, Meeting Rhythms anhttp://www.blogtalkradio.com/qualityconversations/2011/02/10/lean-it-and-data-quality--steve-bell--author-co-founder-of-steady-improvement-lei-faculty-memberBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/02/10/lean-it-and-data-quality--steve-bell--author-co-founder-of-steady-improvement-lei-faculty-member/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/02/10/lean-it-and-data-quality--steve-bell--author-co-founder-of-steady-improvement-lei-faculty-memberThu, 10 Feb 2011 18:00:00 GMTLean IT and Data Quality - Steve Bell - author, co-founder of Steady Improvement, LEI Faculty MemberThough many Lean practitioners prefer to avoid the entanglements of information systems during a Lean transformation, it’s hard to conceive of how an enterprise could successfully and sustainably transform themselves without addressing the lifeblood of business processes, information. According to Rother and Shook in Learning to See, “Material and information flow are two sides of the same coin. You must map both of them.” While primary focus of Lean should be on improvement of the processes themselves, the quality of the underlying data is a physical and logical manifestation of the condition of the process. Just like Toyota says that the shop floor is a reflection of management, in information-intensive industries (health care, banking, and so on) the flow of work is often represented by transactions stored in one or several databases – plus a myriad of disconnected spreadsheets and other data sources. What can we learn from this, and how can it guide our improvement efforts? Listen to Steve Bell, co-author of the recently released new book “Lean IT – Enabling and Sustaining Your Lean Transformation” explore the implications of data quality to the overall Lean Transformation. You’re also invited to join Steve on February 3rd in San Francisco at the Lean Enterprise Institute’s Lean IT workshop. www.steadyimprovement.com 00:31:00Steven C WilsonnoSteve Bell - Lean IT,IT in Lean - Steve Bell,Steve Bell and Lean in IT,Steve Bell and Lean IT,Lean in ITThough many Lean practitioners prefer to avoid the entanglements of information systems during a Lean transformation, it’s hard to conceive of how an enterprisehttp://www.blogtalkradio.com/qualityconversations/2011/02/03/dr-mikel-j-harry--the-4th-generation-of-six-sigma-Businesshttp://www.blogtalkradio.com/qualityconversations/2011/02/03/dr-mikel-j-harry--the-4th-generation-of-six-sigma-/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/02/03/dr-mikel-j-harry--the-4th-generation-of-six-sigma-Thu, 03 Feb 2011 18:00:00 GMTDr. Mikel J. Harry - "The 4th Generation of Six Sigma" - The Great Discovery Dr. Mikel J. Harry, the world renowned co-creator of Six Sigma and national best selling author reveals The Great Discovery®, a process designed to advance human achievement to the point of breakthrough – and beyond. Emerging from several years of research conducted by Dr. Mikel J. Harry and his team of renowned subject-matter-experts, The Great Discovery® is a highly structured and systematic way of thinking that allows you to formulate a dream or stretch-goal and then create a clear roadmap to the realization of such aspirations. Call into the live show with quesitons and comments @ 646-200-3898. www.stevencwilson.com 00:32:00Steven C WilsonnoMikel J Harry and the 4th Generation of Six Sigma,Dr Mikel J Harry the 4th Generation of Six Sigma,The 4th Generation of Six Sigma,Mikel Harry Six Sigma and the Great Discovery,Six Sigma and the Great DiscoveryDr. Mikel J. Harry, the world renowned co-creator of Six Sigma and national best selling author reveals The Great Discovery®, a process designed to advance humahttp://www.blogtalkradio.com/qualityconversations/2011/01/21/manufacturing-lean-healthcare-bypass-the-trial-and-error-approachBusinesshttp://www.blogtalkradio.com/qualityconversations/2011/01/21/manufacturing-lean-healthcare-bypass-the-trial-and-error-approach/#commentshttp://www.blogtalkradio.com/qualityconversations/2011/01/21/manufacturing-lean-healthcare-bypass-the-trial-and-error-approachFri, 21 Jan 2011 18:00:00 GMTManufacturing Lean Healthcare: Bypass the Trial and Error ApproachMark Graban, of the Healthcare Value Leaders Network, and Mark Sessumes, of TMAC, are amongst the sponsors of an innovative gathering to be held in the Dallas / Fort Worth area on March 11. They are calling this event "Manufacturing Lean Healthcare Bypass the Trial & Error Approach." The event is designed to bring together experienced senior lean leaders from the manufacturing world with senior leaders from healthcare who are interested in lean or are already applying lean in their organization. Many of the leaders in lean healthcare had direct mentoring from manufacturing leaders in their community, including ThedaCare, Iowa Health System, University of Michigan Health System, Virginia Mason Medical Center, and others. Listen and learn about their networking efforts, and maybe you can help arrange similar collaborations in your area.00:31:00Steven C WilsonnoManufacturing Lean Healthcare,Lean Healthcare - Mark Graban,mentoring in Lean Healthcare,Lean Healthcare and Manufactuirng collaboration,Mark Graban and Mark SessumesMark Graban, of the Healthcare Value Leaders Network, and Mark Sessumes, of TMAC, are amongst the sponsors of an innovative gathering to be held in the Dallas /http://www.blogtalkradio.com/qualityconversations/2010/12/28/demings-7-deadly-diseases--a-discussion-with-mike-Businesshttp://www.blogtalkradio.com/qualityconversations/2010/12/28/demings-7-deadly-diseases--a-discussion-with-mike-/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/12/28/demings-7-deadly-diseases--a-discussion-with-mike-Tue, 28 Dec 2010 18:00:00 GMTDeming's 7 Deadly Diseases - A discussion with Mike Carnell Many organizations promote their support of, and adherance to, Deming's 14 Points of Management, PDSA, and Profound Knowledge. The question of the day, is why do so many shy away from his discussion on the 7 Deadly Diseases. Join me for a very frank discussion with my guest Mike Carnell, president and founder of CS International, a full-service Six Sigma and Lean Enterprise provider known in the industry for their ability to implement high-impact improvement initiatives that deliver benchmark results - www.csintlinc.com. Call in with your questions and comments by dialing 646-200-3898 or send them to me at wctsinc@gmail.com. 00:32:00Steven C Wilsonno7 Deadly Diseases,Mike Carnell 7 Deadly Diseases,Demings 7 Deadly Diseases,Six Sigma and the 7 deadly diseases,Mike Carnell and the 7 deadly diseasesMany organizations promote their support of, and adherance to, Deming's 14 Points of Management, PDSA, and Profound Knowledge. The question of the day, is why dhttp://www.blogtalkradio.com/qualityconversations/2010/11/11/best-in-class-or-tyring-hardwhich-are-you-and-whatBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/11/11/best-in-class-or-tyring-hardwhich-are-you-and-what/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/11/11/best-in-class-or-tyring-hardwhich-are-you-and-whatThu, 11 Nov 2010 22:30:00 GMTBest in Class or Trying Hard...Which Are You and What Makes the Difference. Join me and my guest Dan Stoelb as he answers the questions: What makes the "best in class" differ from those who "are trying hard"but can't seem to make the grade? Why do 70% of companies who use the right tools miss the mark they are seeking?What is the missing link? And many others. Dan Stoelb is a member of the top recommended people and professionals, and a succeessful organizational performance innovator and leader. Find out more about Dan by going to http://www.linkedin.com/pub/daniel-stoelb/1a/294/35b or http://www.uqmi.org. 00:32:00Steven C WilsonnoDan Stoelb,Best in Class performance,UQMI Dan Stoelb,Top performers,Performance GapsJoin me and my guest Dan Stoelb as he answers the questions: What makes the "best in class" differ from those who "are trying hard"but can't seem to make the grhttp://www.blogtalkradio.com/qualityconversations/2010/11/01/lean-six-sigma-marketing--a-conversation-with-joe-Businesshttp://www.blogtalkradio.com/qualityconversations/2010/11/01/lean-six-sigma-marketing--a-conversation-with-joe-/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/11/01/lean-six-sigma-marketing--a-conversation-with-joe-Mon, 01 Nov 2010 17:00:00 GMTApplying Lean or Six Sigma to Marketing - A Conversation with Business901 President Joe DagerWhat is Value Stream Marketing? Can Lean Six Sigma be applied to marketing? To hear the answer to these and many other questions you'll not want to miss today's discussion with Business901 President Joe Dager, a specialist in areas such as Lean Six Sigma Marketing and Achieving Expert Status. Business901 utilizes your Value Proposition to position your marketing as a response to your Customers and Prospects decision making path. They utilize Lean and Six Sigma tools such as DMAIC, Agile, Kanban and Value Stream Mapping as part of their services and product offerings. They are implementable systems that work in the real, not enough time, not enough people world we operate in. Their methods simplify the marketing process, not complicate it. If you visit the Business901.com website, you can download the Value Stream Marketing eBook. If you have a question for Joe during the show call 213-325-3434. 00:30:00Steven C WilsonnoJoe Dager and Lean Marketing,Lean Marketing,Lean Six Sigma Marketing,Marketing in Six Sigma,Lean in MarketingWhat is Value Stream Marketing? Can Lean Six Sigma be applied to marketing? To hear the answer to these and many other questions you'll not want to miss today'shttp://www.blogtalkradio.com/qualityconversations/2010/10/28/john-rogers--financial-servicesmedia-lean-six-sigmBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/10/28/john-rogers--financial-servicesmedia-lean-six-sigm/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/10/28/john-rogers--financial-servicesmedia-lean-six-sigmThu, 28 Oct 2010 17:00:00 GMTJohn Rodgers - Financial Services/Media Lean Six Sigma Benchmarking SurveySSA & Company recently conducted a Lean Six Sigma Benchmarking survey of 13 companies in Finance & Media and Managing Director John Rodgers will be discussing some of the results on this episode of Quality Conversations. Call into the show with questions or comments - 646-300-3898. 00:45:00Steven C WilsonnoJohn Rogers - Lean Six Sigma,Lean Six Sigma in Financial Services,Lean Six Sigma in Media Services,SSA and Company Survey,John Rogers Quality ConversationsSSA & Company recently conducted a Lean Six Sigma Benchmarking survey of 13 companies in Finance & Media and Managing Director John Rodgers will be discussing shttp://www.blogtalkradio.com/qualityconversations/2010/10/12/norman-bodek--respect-for-peoplethe-harada-methodBookshttp://www.blogtalkradio.com/qualityconversations/2010/10/12/norman-bodek--respect-for-peoplethe-harada-method/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/10/12/norman-bodek--respect-for-peoplethe-harada-methodTue, 12 Oct 2010 20:13:19 GMTNorman Bodek - Respect for People...The Harada MethodEveryone can set a life goal to be successful at work. Known to some as "Mr. Productivity", "Mr. Lean" and the "Godfather of Lean" author, speaker and now adjunct professor at Portland State University teaching a ten-week course in the Best of Japanese Management Practice, Norman Bodek joins me on this episode of Quality Conversations as we discuss the people side of Lean,respect for people and the Harada Method. Listen live or call into the show with questions and comments at 646-200-3898. 00:46:00Steven C WilsonnoLean,Bodek and Harada,The Harada Method,Norman Bodek and Harada Method,Lean and Norman BodekEveryone can set a life goal to be successful at work. Known to some as "Mr. Productivity", "Mr. Lean" and the "Godfather of Lean" author, speaker and now adjunhttp://www.blogtalkradio.com/qualityconversations/2010/08/24/the-inch-principle--21-million-dollar-inches-of-managementBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/08/24/the-inch-principle--21-million-dollar-inches-of-management/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/08/24/the-inch-principle--21-million-dollar-inches-of-managementTue, 24 Aug 2010 00:00:00 GMTThe Inch Principle - 21 Million Dollar Inches of Management You'd walk a mile for a million dollars...would you move an inch? Each year, John Condry and Paul Carpenter teach thousands of people to manage, motivate, and communicate more effectively. The Inch Principle compresses their training into 21 Million Dollar Inches of Management. Together these 21 inches will increase your ability to confront any management challenge with confidence. Join me and the authors as we talk about the book and it's practical application. Visit their website at www.cornerstonesonline.com00:46:00Steven C WilsonnoManagement principles,John Condry,Paul Carpenter,Principles of Management,Leadership principlesYou'd walk a mile for a million dollars...would you move an inch? Each year, John Condry and Paul Carpenter teach thousands of people to manage, motivate, and chttp://www.blogtalkradio.com/qualityconversations/2010/08/23/mike-carnell--lean-six-sigma-question-and-answer-sessionBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/08/23/mike-carnell--lean-six-sigma-question-and-answer-session/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/08/23/mike-carnell--lean-six-sigma-question-and-answer-sessionMon, 23 Aug 2010 03:18:51 GMTMike Carnell - Lean Six Sigma Question and Answer Session Join me for this question and answer session with noted Lean Six Sigma expert Mike Carnell. Part of the original deployment team at Motorola and now president of CS International Inc, Mike has over 30 plus years of experience in training, consulting, and leading Six Sigma deployments within various industries around the globe. 00:41:00Steven C WilsonnoMike Carnell,Lean Six Sigma,CS International Inc,Continuous Improvement,Process ImprovementJoin me for this question and answer session with noted Lean Six Sigma expert Mike Carnell. Part of the original deployment team at Motorola and now president ohttp://www.blogtalkradio.com/qualityconversations/2010/08/07/mark-graban--healthcare-value-leaders-network-1Businesshttp://www.blogtalkradio.com/qualityconversations/2010/08/07/mark-graban--healthcare-value-leaders-network-1/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/08/07/mark-graban--healthcare-value-leaders-network-1Sat, 07 Aug 2010 17:30:00 GMTMark Graban - HealthCare Value Leaders NetworkMark Graban of the Lean Enterprise Institute will be talking about the Healthcare Value Leaders Network. 01:00:00Steven C WilsonnoLean,Healthcare,Lean Healthcare,Mark Graban,Heathcare Mark GrabanMark Graban of the Lean Enterprise Institute will be talking about the Healthcare Value Leaders Network.http://www.blogtalkradio.com/qualityconversations/2010/06/03/erie-county-and-lean-six-sigma-a-success-storyBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/06/03/erie-county-and-lean-six-sigma-a-success-story/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/06/03/erie-county-and-lean-six-sigma-a-success-storyThu, 03 Jun 2010 15:00:00 GMTSix Sigma in the Public Sector : Erie County's Six Sigma Deployment Join me and my guest Bill Carey, Director of Six Sigma for Erie County, as we discuss the challenges, the journey, and the success of Erie County's Six Sigma deployment efforts. 00:45:00Steven C WilsonnoLean six sigma in government,Lean six sigma in the public sector,Steven Wilson Six Sigma in Government,Lean Six Sigma in Iowa Government,Lean Six Sigma in IowaJoin me and my guest Bill Carey, Director of Six Sigma for Erie County, as we discuss the challenges, the journey, and the success of Erie County's Six Sigma dhttp://www.blogtalkradio.com/qualityconversations/2010/04/12/quality-conversations--taking-lean-to-new-levels-oBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/04/12/quality-conversations--taking-lean-to-new-levels-o/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/04/12/quality-conversations--taking-lean-to-new-levels-oMon, 12 Apr 2010 19:00:00 GMTQuality Conversations - Taking Lean To New Levels of Performance with Rapid Action DisciplineMy guest tonight will be Robert “Bob” Crescenzi - President of Business Excellence Leaders and industry recognized thought leader who utilizes strong technical knowledge and business acumen to link Lean Six Sigma to business strategy and priorities. Our discussion tonight will be on how LSS deployment leaders can boost ROI and accelerate Lean Six Sigma culture change at the same time. Call in with questions and comments at 646-200-3898 begin_of_the_skype_highlighting              646-200-3898      end_of_the_skype_highlighting. 00:45:00Steven C WilsonnoBob Crescenzi,LSS Deployment,Rapid Action Discipline,Six Sigma Delployments,Steven WilsonMy guest tonight will be Robert “Bob” Crescenzi - President of Business Excellence Leaders and industry recognized thought leader who utilizes strong technicalhttp://www.blogtalkradio.com/qualityconversations/2010/03/23/beyond-luckdriving-quality-imrpovements--an-interview-with-john-langhorneBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/03/23/beyond-luckdriving-quality-imrpovements--an-interview-with-john-langhorne/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/03/23/beyond-luckdriving-quality-imrpovements--an-interview-with-john-langhorneTue, 23 Mar 2010 00:00:00 GMTBeyond Luck...Driving Quality Imrpovements - An Interview with John LanghorneJohn Langhorne, Author of the recently released book Beyond Luck - Practical Steps to Navigate the Path From Manager to Leader, Speaker, and Principal/Owner @ Langhorne Associates, has been working with people in organizations for over 25 years and has found that there are three things you can almost always bring people to the table to agree and work on. 1. Safety because no one wants to work in an unsafe environment. 2. Training because no one wants to work dumb and 3. Quality because most people want to do good work. One of the worst things management can to to people is put them in situations where they are forced to do poor work - and this happens too often. This episode, which will focus on point #3, is a must-listen to segment for entrepreneurs, managers and leaders who are serious about the success and sustainability of their organizations continuous improvement journey. Call in live at 646-200-3898 with questions and comments. 00:45:00Steven C WilsonnoBeyond Luck,John Langhorne,Driving Quality,Continuous Improvement,process ImprovementJohn Langhorne, Author of the recently released book Beyond Luck - Practical Steps to Navigate the Path From Manager to Leader, Speaker, and Principal/Owner @ Lhttp://www.blogtalkradio.com/qualityconversations/2010/03/16/mike-carnell--planning-deploymentsBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/03/16/mike-carnell--planning-deployments/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/03/16/mike-carnell--planning-deploymentsTue, 16 Mar 2010 00:00:00 GMTPlanning Continuous Improvement Deployments - An Interview with Mike Carnell Mike Carnell, a consultant in the area of Business Improvement since 1995, has a background in Six Sigma and Lean that dates back to the original deployment at Motorola in 1986. He has helped companies such as Allied Signal (Honeywell), General Electric, Sumitomo Heavy Industries, NEC, Samsung, BHP Billiton and Lonmin Platinum. Specializing in creating effective deployments that deliver tangible results for his customers, his deployment at Lonmin in South Africa has twice been awarded the Global Deployment Of The Year for Manufacturing and most recently another client, EMCON Technologies was awarded Best New Deployment of the year at the iSixSigma Live conference in Miami. Join me for, what I promise to be, a very interactive and informative discussion about the good, the bad, and the ugly of deployment efforts. Call 646-200-3898 if you'd like to ask a question or make a comment. 01:00:00Steven C WilsonnoMike Carnell,Six Sigma Deployment,CS International,Deployment best practices,Lean Six Sigma Deployment effortsMike Carnell, a consultant in the area of Business Improvement since 1995, has a background in Six Sigma and Lean that dates back to the original deployment athttp://www.blogtalkradio.com/qualityconversations/2010/03/02/challenges-of-launching-a-lean-six-sigma-transformation--the-eflex-storyBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/03/02/challenges-of-launching-a-lean-six-sigma-transformation--the-eflex-story/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/03/02/challenges-of-launching-a-lean-six-sigma-transformation--the-eflex-storyTue, 02 Mar 2010 01:00:00 GMTChallenges of Launching a Lean Six Sigma Transformation - The Eflex Story Join me as I interview Jeff Cox, the company's Lean Six Sigma Facilitator regarding eflesgroup.com's non-traditional transformation. Their focus on achieving results will be at the center of our discussion as well as a frank conversation about the trials and struggles they faced leading up to the company's decision to embrace Lean Six Sigma. 00:45:00Steven C Wilsonnolean six sigma,lean six sigma transformation,eflexgroup,Jeff Cox,contiunous improvementJoin me as I interview Jeff Cox, the company's Lean Six Sigma Facilitator regarding eflesgroup.com's non-traditional transformation. Their focus on achieving rehttp://www.blogtalkradio.com/qualityconversations/2010/02/16/tom-pyzdek--does-what-six-sigma-have-to-offer-applBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/02/16/tom-pyzdek--does-what-six-sigma-have-to-offer-appl/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/02/16/tom-pyzdek--does-what-six-sigma-have-to-offer-applTue, 16 Feb 2010 15:00:00 GMTTom Pyzdek - Does What Six Sigma Have To Offer Apply To Health Care?Thomas Pyzdek, author of the Six Sigma Handbook, The Quality Engineering Handbook, The Handbook of Quality Management, and many more classics, brings his 40 plus years of industry experience to the show as we discuss the relevance of Six Sigma to Healthcare. This is not a live program so no calls will be taken. www.sixsigmatraining.org - pyzdek@gmail.com00:30:00Steven C WilsonnoSix Sigma,Six Sigma in Healthcare,Tom Pyzdek,Pydek Institute,sixsigmatrainingThomas Pyzdek, author of the Six Sigma Handbook, The Quality Engineering Handbook, The Handbook of Quality Management, and many more classics, brings his 40 pluhttp://www.blogtalkradio.com/qualityconversations/2010/01/12/aligning-tactics-to-strategy--steve-clappBusinesshttp://www.blogtalkradio.com/qualityconversations/2010/01/12/aligning-tactics-to-strategy--steve-clapp/#commentshttp://www.blogtalkradio.com/qualityconversations/2010/01/12/aligning-tactics-to-strategy--steve-clappTue, 12 Jan 2010 21:00:00 GMTQuality Conversations - Aligning Tactics to Strategy: An interview with Steve Clapp Developing a long-term strategy for your organization based on a complete analysis of capabilities, challenges, competition, and your target market is a proven way to create a roadmap for success. However, if you subsequently don’t follow the roadmap by taking tactical detours, you will waste resources and increase the risk of not arriving at your strategic goals. My discussion with Steve Clapp will help you see the importance of aligning quality improvement initiatives and projects to meet the objectives set forth in your organization’s strategy, and will give you a few pointers on how to do so.01:00:00Steven C WilsonnoSteve Clapp,Strategic Goals,Aligning strategy to tactics,tactics and strategy,Strategic AlignmentDeveloping a long-term strategy for your organization based on a complete analysis of capabilities, challenges, competition, and your target market is a provenhttp://www.blogtalkradio.com/qualityconversations/2009/12/22/derek-daly--the-winners-modelBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/12/22/derek-daly--the-winners-model/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/12/22/derek-daly--the-winners-modelTue, 22 Dec 2009 16:00:00 GMTQuality Conversations - The Champions Model: An Interview With Derek Daly As a professional race car driver Derek was fortunate enough to race with and against some of the world's great teams including Ferrari and Team Penske. Their admired skill sets, where so many variables are covered by a aligned team of people who work in harmony together under intense pressure at times is a true Champions model. Join me for my discussion with Derek on how winners surface despite obstacles and the skills required to make a WINNING TEAM and how high performance teams really operate. If the speed of doing business will continue to get faster, How Fast can you get Fast? 01:00:00Steven C WilsonnoDerek Daly,High Performance teams,winning teams,high performance work teams,team alignmentAs a professional race car driver Derek was fortunate enough to race with and against some of the world's great teams including Ferrari and Team Penske. Their ahttp://www.blogtalkradio.com/qualityconversations/2009/11/03/triz-techniques-their-purpose-and-applicationBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/11/03/triz-techniques-their-purpose-and-application/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/11/03/triz-techniques-their-purpose-and-applicationTue, 03 Nov 2009 19:00:00 GMTTRIZ Techniques and Their Practical ApplicationThis is the second in a series of conversations with Ellen Domb, founder of the PQR Group and founding Editor of the TRIZ Journal. This episode we will be talking about TRIZ techniques, their purpose, and application. To learn more about Ellen Domb and TRIZ visit www.triz-journal.com or www.trizpqrgroup.com. Be sure to also catch Ellen at the iSixSigma Live Summit & Awards February 1-4, 2010(http://live.isixsigma.com/events/summit/south_beach/2010/default.html) 00:30:00Steven C WilsonnoTRIZ,Ellen Domb TRIZ,Triz Journal,PQR Group,TRIZ and InnovationThis is the second in a series of conversations with Ellen Domb, founder of the PQR Group and founding Editor of the TRIZ Journal. This episode we will be talkihttp://www.blogtalkradio.com/qualityconversations/2009/10/24/ez-metrix-a-web-based-code-counting-utilityBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/10/24/ez-metrix-a-web-based-code-counting-utility/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/10/24/ez-metrix-a-web-based-code-counting-utilitySat, 24 Oct 2009 15:30:00 GMTEZ-Metrix: A Web-Based Code Counting UtilityInvented by James Heires, EZ Metrix is a web-based code counting utility. Every industry or profession has its key performance indicators (KPIs) that provide insights to the processes which produce their products or services. In software, one of the most fundamental measures is size. Without a size measure, other software metrics (e.g., duration, effort, cost, defects) lose their value, as they become difficult to scale and normalize. Software size is one of the most basic measures a manager can take, and yet it is surprising how many reasonably successful organizations do not measure software size at all. Equally as surprising are the statistics published by the Standish Group and others, that illustrate what a sorry state of affairs the software industry is currently in. Listen in, as Steve and James discuss the incredible value that EZ-Metrix can provide any organization that builds software of any kind. 01:00:00Steven C WilsonnoEZ- Metrix,Code Counting,Key Process Indicators,Software development,measuring softwareInvented by James Heires, EZ Metrix is a web-based code counting utility. Every industry or profession has its key performance indicators (KPIs) that provide inhttp://www.blogtalkradio.com/qualityconversations/2009/10/12/david-niles--secruing-a-seat-at-the-top-for-six-sigmaBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/10/12/david-niles--secruing-a-seat-at-the-top-for-six-sigma/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/10/12/david-niles--secruing-a-seat-at-the-top-for-six-sigmaMon, 12 Oct 2009 15:30:00 GMTDavid Niles - Securing a Seat at the Top for Six SigmaDavid Niles, president of SSA & Company, a Lean Six Sigma consulting firm founded in 1994 as Six Sigma Academy, will be teaching us how to show senior executives how process improvement is capable of solving big issues. 01:00:00Steven C WilsonnoDavid Niles,Six Sigma,Six Sigma Executives,Executives and Six Sigma,Lean Six SigmaDavid Niles, president of SSA & Company, a Lean Six Sigma consulting firm founded in 1994 as Six Sigma Academy, will be teaching us how to show senior executivehttp://www.blogtalkradio.com/qualityconversations/2009/09/30/ellen-domb--what-is-triz-its-relationship-to-six-sigmaBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/09/30/ellen-domb--what-is-triz-its-relationship-to-six-sigma/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/09/30/ellen-domb--what-is-triz-its-relationship-to-six-sigmaWed, 30 Sep 2009 15:30:00 GMTEllen Domb - What is TRIZ & It's Relationship to Six SigmaStandard quality improvement methodologies such as DMAIC and PDSA have always incorporated brainstorming as a key method for finding creative solutions to problems. Brainstorming is designed to liberate a team's thinking from past patterns and and uncover ideas that people might have unconsciously suppressed. When it works its great. But what happens when it does not work...if the solution lies outside the experience of the team? Ellen Domb,long time expert on the subkect of TRIZ and founder of the TRIZ Journal joins us today to talk about the need for the use of TRIZ in Six Sigma. 00:30:00Steven C WilsonnoTRIZ,Innovation,Ellen Domb,Six sigma and TRIZ,Lean and TRIZStandard quality improvement methodologies such as DMAIC and PDSA have always incorporated brainstorming as a key method for finding creative solutions to problhttp://www.blogtalkradio.com/qualityconversations/2009/09/28/using-word-formulas-to-uncover-translate-measure-deliver-what-customers-wantBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/09/28/using-word-formulas-to-uncover-translate-measure-deliver-what-customers-want/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/09/28/using-word-formulas-to-uncover-translate-measure-deliver-what-customers-wantMon, 28 Sep 2009 17:00:00 GMTUsing Word Formulas to uncover, translate, measure & deliver what customers wantLanguage is inherently ambiguous. The challenge in capturing the voice of the customer (VOC) is to eliminate confusion about who the customers really are and understand what they want in a way we can predictably deliver satisfaction and excitement. The author describes how simple word formulas offer math-like precision. by Robin Lawton, President of International Management Technologies, Inc.www.imtC3.com 01:00:00Steven C WilsonnoRobin Lawton,Voice of the Customer,Customer Satisfaction,Customer Focus,Word FormulasLanguage is inherently ambiguous. The challenge in capturing the voice of the customer (VOC) is to eliminate confusion about who the customers really are and uhttp://www.blogtalkradio.com/qualityconversations/2009/09/21/linking-strategy-customers-and-innovation-to-your-successBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/09/21/linking-strategy-customers-and-innovation-to-your-success/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/09/21/linking-strategy-customers-and-innovation-to-your-successMon, 21 Sep 2009 17:00:00 GMTRobin Lawton: Linking Strategy, Customers and Innovation To Your SuccessChallenging times requires far more than making our processes simpler and less costly. Though important, process change may improve performance on only 1 of the 8 DIMENSIONS OF EXCELLENCE. Like tuning up one of your engine’s eight cylinders. Rob uses humor and participant interaction to provide insights into how we CAN get all eight cylinders working together. While making the whole experience much more friendly for customers and everyone involved. Join this very interactive conversation with Robin Lawton of International Management Technologies, Inc and call in with questions and comments. Visit www.imtC3.com for more information. 01:00:00Steven C Wilsonnocustomers,innovation,stragetic planning,voice of the customer,word formulasChallenging times requires far more than making our processes simpler and less costly. Though important, process change may improve performance on only 1 of thehttp://www.blogtalkradio.com/qualityconversations/2009/09/14/the-effect-of-the-economy-on-six-sigmaBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/09/14/the-effect-of-the-economy-on-six-sigma/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/09/14/the-effect-of-the-economy-on-six-sigmaMon, 14 Sep 2009 15:30:00 GMTMichael Marx: The Effect of the Economy on Six SigmaWith dismal economic conditions taking a toll on most businesses around the world, just what is the impact on the Six Sigma community? Michael Marx, research manager for iSixSigma, will discuss research from a recent issue of iSixSigma Magazine that explores how Six Sigma companies are responding to the crisis, looking first at business operations overall and then at the improvement programs themselves. Are the programs on the chopping block? Or are companies seizing the opportunity to refocus efforts on process improvement and customer satisfaction?01:00:00Steven C Wilsonnosix sigma,process improvement,economic condition,quality,lean six sigmaWith dismal economic conditions taking a toll on most businesses around the world, just what is the impact on the Six Sigma community? Michael Marx, research mahttp://www.blogtalkradio.com/qualityconversations/2009/09/04/iowas-economic-futurePoliticshttp://www.blogtalkradio.com/qualityconversations/2009/09/04/iowas-economic-future/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/09/04/iowas-economic-futureFri, 04 Sep 2009 14:30:00 GMTIowa's Economic Future - Iowa Repubican Candidate For Governor Christian FongA conversation on the economic future of Iowa with Cedar Rapids area businessman and Republican candidate for governor Christian Fong. Send your questions to wctsinc@gmail.com00:30:00Steven C WilsonnoChristian Fong,Iowa Governor,Iowa Republican candidates,Republican candidates for governor,Iowa PoliticsA conversation on the economic future of Iowa with Cedar Rapids area businessman and Republican candidate for governor Christian Fong. Send your questions to wchttp://www.blogtalkradio.com/qualityconversations/2009/08/24/zen-and-the-pursuit-of-perfectionBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/08/24/zen-and-the-pursuit-of-perfection/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/08/24/zen-and-the-pursuit-of-perfectionMon, 24 Aug 2009 15:30:00 GMTMatthew May: Zen and the Pursuit of PerfectionMatthew E. May is a longtime Toyota business partner, holding a key advisory role with the University of Toyota for more than eight years. As a master Toyota instructor and founder of L.A.-based Aevitas, he partners with management teams to achieve excellence in innovation, working with a number of well-known organizations, including Wells Fargo, Sprint Nextel, Quadrant Homes, and the Los Angeles Police Department. A graduate of The Wharton School and Johns Hopkins University, he lives with his wife and daughters in Southern California, where he is an avid cyclist. On today's program we will be discussing the 3 principles of Kaizen, Genchi Genbutusu, and Hansei 00:30:00Steven C WilsonnoLean,Toyota Production System,Matthew May,Kaizen,Lean EnterpriseMatthew E. May is a longtime Toyota business partner, holding a key advisory role with the University of Toyota for more than eight years. As a master Toyota inhttp://www.blogtalkradio.com/qualityconversations/2009/08/12/mark-graban-lean-in-healthcareBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/08/12/mark-graban-lean-in-healthcare/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/08/12/mark-graban-lean-in-healthcareWed, 12 Aug 2009 18:30:00 GMTMark Graban: Lean in HealthcareOn this show we will be talking with our guest about the impact of Lean in healthcare, how freeing up time leads to better patient care, practical tools for improving care delivery, and many other Lean related topics. Mark Graban is a Senior Fellow at the Lean Enterprise Institute and author of the Shingo Prize-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. Previously, Mark worked as a consultant for numerous healthcare organizations across North America and in the United Kingdom. He taught and led teams of hospital personnel across multi-month lean transformation engagements in departments including laboratory, radiology, primary care, and nursing settings. Working with managers and senior leaders, these hospitals developed a track record of sustaining their lean improvements and also instilling a culture of continuous improvement and kaizen. With a background in Industrial Engineering, Mark first learned and practiced lean in various manufacturing industries, learning how lean concepts and management methods could be translated into different settings. 01:00:00Steven C WilsonnoLean,Lean in Healthcare,Mark Graban,Efficiency,Patient careOn this show we will be talking with our guest about the impact of Lean in healthcare, how freeing up time leads to better patient care, practical tools for imphttp://www.blogtalkradio.com/qualityconversations/2009/08/03/changing-the-course-of-the-titanic-management-by-qualityBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/08/03/changing-the-course-of-the-titanic-management-by-quality/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/08/03/changing-the-course-of-the-titanic-management-by-qualityMon, 03 Aug 2009 15:30:00 GMTChanging the course of the Titanic: Management By QualityWhile saying leaders should use Management by Quality sounds good, it's about as likely as the moon reversing its orbit. Consider how much unlearning would be required to make room for MBQ. Consider all of the leaders and managers that have succeeded by gut-feel, trial-and-error and common sense. They aren't going to suddenly switch to a completely new management method without a significant reason to do so. An economic crisis isn't going to do it. We have to think of a better way. 01:00:00Steven C WilsonnoManagement by Quality,Lean Six Sigma,Quality,process improvement,Jay ArthurWhile saying leaders should use Management by Quality sounds good, it's about as likely as the moon reversing its orbit. Consider how much unlearning would be rhttp://www.blogtalkradio.com/qualityconversations/2009/07/27/management-techniques-from-the-best-ship-in-the-navyBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/07/27/management-techniques-from-the-best-ship-in-the-navy/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/07/27/management-techniques-from-the-best-ship-in-the-navyMon, 27 Jul 2009 15:30:00 GMTNavigating Today's Uncertain Business SeasCaptain D. Michael Abrashoff, former commander of USS Benfold, will be sharing his expertise on transforming dated top-down leadership practices for anyone trying to navigate today's uncertain business seas. Visit his website, www.grassrootsleadership.com and www.grlsolutions.com.01:00:00Steven C Wilsonnonavy,Captain Mike Abrashoff,leadership,process improvement,customer serviceCaptain D. Michael Abrashoff, former commander of USS Benfold, will be sharing his expertise on transforming dated top-down leadership practices for anyone tryihttp://www.blogtalkradio.com/qualityconversations/2009/07/20/forrest-breyfogle-corporate-performance-management-the-integrated-enterprise-excellence-systemBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/07/20/forrest-breyfogle-corporate-performance-management-the-integrated-enterprise-excellence-system/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/07/20/forrest-breyfogle-corporate-performance-management-the-integrated-enterprise-excellence-systemMon, 20 Jul 2009 15:30:00 GMTForrest Breyfogle: Corporate Performance Management - The Integrated Enterprise Excellence SystemIEE is a business process improvement system that expands upon the capabilities of previous disciplines. IEE helps management create a no-nonsense measurement and improvement system that enables the three Rs of business...everyone doing the Right things, and doing them Right, at the Right time. 01:00:00Steven C WilsonnoLean Six SIgma,Enterprise Excellence,management performance,scorecards,Operational ExcellenceIEE is a business process improvement system that expands upon the capabilities of previous disciplines. IEE helps management create a no-nonsense measurement ahttp://www.blogtalkradio.com/qualityconversations/2009/07/13/understanding-the-customers-needs-in-planning-a-lean-six-sigma-initiative-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/07/13/understanding-the-customers-needs-in-planning-a-lean-six-sigma-initiative-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/07/13/understanding-the-customers-needs-in-planning-a-lean-six-sigma-initiative-Mon, 13 Jul 2009 15:30:00 GMTUnderstanding the Customer’s Needs in Planning a Lean Six Sigma Initiative Rick Hulse, Director of Business Development-XONITEK Corporation: A discussion around the most critical and under served areas of the Operational Excellence space......"creating a culture that will ensure a successful continuous improvement program."00:30:00Steven C WilsonnoCustomer Satisfaction,Lean Six Sigma,Customer Needs,Voice of the Customer,Understanding Customer NeedsRick Hulse, Director of Business Development-XONITEK Corporation: A discussion around the most critical and under served areas of the Operational Excellence spahttp://www.blogtalkradio.com/qualityconversations/2009/07/06/best-practice-transfer-and-replication-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/07/06/best-practice-transfer-and-replication-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/07/06/best-practice-transfer-and-replication-Mon, 06 Jul 2009 15:30:00 GMTBest Practice Transfer and Replication George Pesansky, Sr. Consultant Xonitek Corporation, will share a strategic roadmap for integrating Replication into your Operational Excellence efforts, as well as a number of unique tactical tools that create the structure, and persistence needed to make replication a reality. George will focus on the specifics of how to harness the knowledge you have already invested in and make sure your Operational Excellence efforts are exponential in the future.01:00:00Steven C WilsonnoKnowledge Transfer,Best Practices,Opertional Excellence,Six Sigma Deployment,Project ReplicationGeorge Pesansky, Sr. Consultant Xonitek Corporation, will share a strategic roadmap for integrating Replication into your Operational Excellence efforts, as welhttp://www.blogtalkradio.com/qualityconversations/2009/06/29/tom-kubiak-co-author-of-the-certified-six-sigma-black-belt-handbook-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/06/29/tom-kubiak-co-author-of-the-certified-six-sigma-black-belt-handbook-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/06/29/tom-kubiak-co-author-of-the-certified-six-sigma-black-belt-handbook-Mon, 29 Jun 2009 15:30:00 GMTThe Certified Six Sigma Black Belt Handbook T. M. Kubiak is currently the Engagement Director for the George Group/Accenture. Previously he served as Senior VP at Bank of America, as director of Six Sigma for Sears, Roebuck and Company, and for nearly 23 years filled several engineering and Six Sigma leadership roles in various locations with Honeywell International. His roles there included principal engineer; Total Quality advisor; manager, Process Improvement, Supply Management; and program manager/technical senior staff, Six Sigma Plus. Kubiak has received many awards, is frequently published in various journals and magazines, and is a sought-after presenter. Kubiak is an ASQ CQE, CRE, Certified Quality Manager, and SSBB. 01:00:00Steven C WilsonnoBlack Belt,ASQ Books,Six Sigma,Certifed Six Sigma Handbook,Operational ExcellenceT. M. Kubiak is currently the Engagement Director for the George Group/Accenture. Previously he served as Senior VP at Bank of America, as director of Six Sigmahttp://www.blogtalkradio.com/qualityconversations/2009/06/22/lean-six-sigma-deployment-infrastructure-and-models-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/06/22/lean-six-sigma-deployment-infrastructure-and-models-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/06/22/lean-six-sigma-deployment-infrastructure-and-models-Mon, 22 Jun 2009 15:30:00 GMTLean Six Sigma Deployment Infrastructure and Models Steven Bonacorsi, Deployment Leader and Lean Six Sigma Master Black Belt-Xonitek Corporation, will discuss the various Lean Six Sigma deployment infrastructures and models both in the private and public sectors. Steven will discuss differences across various countries, and various models including pilots, full deployments, Tsunami, Kaizen, integration into existing programs such as a PMO (Project Management Office), ISO, or integrations of programs such as Lean, theory of constraints (TOC), ITIL, etc… Steven will share some of the best practice lessons learned and deployment traps that have faced others in their deployments and models.01:00:00Steven C WilsonnoLean,Six Sigma,Infrastructure Models,Six Sigma Deployment,Lean and Six SigmaSteven Bonacorsi, Deployment Leader and Lean Six Sigma Master Black Belt-Xonitek Corporation, will discuss the various Lean Six Sigma deployment infrastructureshttp://www.blogtalkradio.com/qualityconversations/2009/06/12/challenges-to-the-global-supply-chainBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/06/12/challenges-to-the-global-supply-chain/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/06/12/challenges-to-the-global-supply-chainFri, 12 Jun 2009 21:00:00 GMTChallenges to the Global Supply ChainTrained as a Lean Master and Six Sigma Black Belt, Mayukh Ghosh now serves as a Supply Quality Engineer for Schneider Electric. Together, we will be discussing the many challenges that those in the global market face, with particular focus on the supply chain. As always, your calls and questions are encouraged. 00:30:00Steven C WilsonnoLean,Supply Chain,Six Sigma,Global Market,Global EconomyTrained as a Lean Master and Six Sigma Black Belt, Mayukh Ghosh now serves as a Supply Quality Engineer for Schneider Electric. Together, we will be discussinghttp://www.blogtalkradio.com/qualityconversations/2009/06/08/the-need-for-lean-six-sigma-in-the-public-sector-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/06/08/the-need-for-lean-six-sigma-in-the-public-sector-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/06/08/the-need-for-lean-six-sigma-in-the-public-sector-Mon, 08 Jun 2009 15:30:00 GMTThe Need for Lean Six Sigma in the Public Sector Joseph Paris, President Xonitek Corporation will address the need for Lean Six Sigma in the public sector. 01:00:00Steven C WilsonnoLean in government,Six Sigma in government,Lean in the public sector,Six Sigma in the public sector,Operational ExcellenceJoseph Paris, President Xonitek Corporation will address the need for Lean Six Sigma in the public sector.http://www.blogtalkradio.com/qualityconversations/2009/04/27/mercy-medical-center-journey-to-excellenceBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/04/27/mercy-medical-center-journey-to-excellence/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/04/27/mercy-medical-center-journey-to-excellenceMon, 27 Apr 2009 15:30:00 GMTMercy Medical Center - Journey to ExcellenceKathy Krusie, Sr. VP Administrative & Support Services at Mercy Medical Center in Cedar Rapids, IA will be talking about the Center's process improvement journey and their use of Lean and other improvement methodologies. A year ago this June, the center suffered several millions of dollars of damage due to flooding along the Cedar River. We will talk about the impact that the new emphasis on quality and process improvement has had on the rebuilding efforts. Call into the live show at 646-200-3898 and we will take your questions on the air or email your questions and comments to me at swilson@masterwayaudio.com. 01:00:00Steven C WilsonnoHealthcare,Mercy Medical Center,Process Improvement,Quality,Lean and Six SigmaKathy Krusie, Sr. VP Administrative & Support Services at Mercy Medical Center in Cedar Rapids, IA will be talking about the Center's process improvement journehttp://www.blogtalkradio.com/qualityconversations/2009/04/20/todays-business-leadersfrozen-and-not-fightingBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/04/20/todays-business-leadersfrozen-and-not-fighting/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/04/20/todays-business-leadersfrozen-and-not-fightingMon, 20 Apr 2009 15:30:00 GMTToday's Business Leaders...Frozen and Not Fighting?Has today's economic conditions caused many of America's business leaders to become frozen, stuck, feeling isolated, and confused about what to do next? Has it caused others to "hunker down" hoping to ride out the storm? Matt "Boom" Daniel (www.businessbattlefield.com), Joseph Paris (www.xonitek.com), and Patrick Lincoln of Nassau Braodcasting, lend their insight and expertise on today's Quality Conversation. 01:00:00Steven C WilsonnoLeadership,Entrepreneurs,Business Owners,economy,economic dowturnHas today's economic conditions caused many of America's business leaders to become frozen, stuck, feeling isolated, and confused about what to do next? Has ithttp://www.blogtalkradio.com/qualityconversations/2009/02/24/does-your-organization-have-traction-or-are-you-just-spinning-your-wheels-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/02/24/does-your-organization-have-traction-or-are-you-just-spinning-your-wheels-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/02/24/does-your-organization-have-traction-or-are-you-just-spinning-your-wheels-Tue, 24 Feb 2009 14:00:00 GMTDoes your organization have traction or are you just spinning your wheels? My guest today will be Gino Wickman, author of the book Traction...Get A Grip on Your Business, an entrepreneur, and creator of EOS (Entrepreneurial Operating System), a practical method for helping companies achieve greatness. The economic situation is creating confusion, isolation and a feeling of powerlessness. People are locking up when they shouldn't be - it is scary. Now is the time for leaders to step-up and provide their organizations leadership, create security, and implement a system to keep organizations going and growing. Gino Wickman's Entrepreneurial Operating System is the system that leaders can use to clarify, simplify, and get their people through the scary times. Call in with your questions or comments. 01:00:00Steven C WilsonnoTraction,Gino Wickman,Entrepreneuers,economy,leadershipMy guest today will be Gino Wickman, author of the book Traction...Get A Grip on Your Business, an entrepreneur, and creator of EOS (Entrepreneurial Operating Shttp://www.blogtalkradio.com/qualityconversations/2009/02/12/process-excellence-week-for-service-transactional-organizations-september-2009-conference-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/02/12/process-excellence-week-for-service-transactional-organizations-september-2009-conference-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/02/12/process-excellence-week-for-service-transactional-organizations-september-2009-conference-Thu, 12 Feb 2009 15:00:00 GMT“Process Excellence Week for Service & Transactional Organizations”- September 2009 Conference Matthew Garrow-Fisher of IQPC UK will be our guest today and he will be discussing the upcoming “Process Excellence Week for Service & Transactional Organizations” along with trends in the usage of various process improvement methodologies. This is a pre-recorded program and no phone calls will be taken. 01:00:00Steven C Wilsonnoprocess excellence,transactional organizations,Six Sigma,Lean,Organizaitonal excellenceMatthew Garrow-Fisher of IQPC UK will be our guest today and he will be discussing the upcoming “Process Excellence Week for Service & Transactional Organizatiohttp://www.blogtalkradio.com/qualityconversations/2009/02/06/fred-the-painter-second-place-wins-the-raceBusinesshttp://www.blogtalkradio.com/qualityconversations/2009/02/06/fred-the-painter-second-place-wins-the-race/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/02/06/fred-the-painter-second-place-wins-the-raceFri, 06 Feb 2009 15:00:00 GMTFred the painter, second place wins the raceMatt "Boom" Daniel, former Marine fighter pilot and his team at BizBatt work with organizational leadership teams often taking them out of their comfort zones. Boom has done it for sure this time, calling for a discussion on an often forgotten and overlooked leadership quality...HUMILTY. Call in and join us our conversation. 01:00:00Steven C Wilsonnoquality,leadership,servant leadership,effective leadership,process excellenceMatt "Boom" Daniel, former Marine fighter pilot and his team at BizBatt work with organizational leadership teams often taking them out of their comfort zones.http://www.blogtalkradio.com/qualityconversations/2009/02/02/iso-9000-lean-and-six-sigma-and-business-process-management-Businesshttp://www.blogtalkradio.com/qualityconversations/2009/02/02/iso-9000-lean-and-six-sigma-and-business-process-management-/#commentshttp://www.blogtalkradio.com/qualityconversations/2009/02/02/iso-9000-lean-and-six-sigma-and-business-process-management-Mon, 02 Feb 2009 16:30:00 GMTISO 9000, Lean, and Six Sigma, and Business Process Management Larry Parah, an expert in ISO, Lean, and Six Sigma will be talking about how and why ISO, Lean, Six Sigma, and Business Process Management, should be merged. We will also be talking about his website www.iqualityprocess.com and the many free resources he makes available. Call in with your questions and comments. 01:00:00Steven C Wilsonnobusiness process management,six sigma,Lean,iso,process excellenceLarry Parah, an expert in ISO, Lean, and Six Sigma will be talking about how and why ISO, Lean, Six Sigma, and Business Process Management, should be merged. Whttp://www.blogtalkradio.com/qualityconversations/2008/11/10/plug-the-leaks-in-your-cash-flow-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/11/10/plug-the-leaks-in-your-cash-flow-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/11/10/plug-the-leaks-in-your-cash-flow-Mon, 10 Nov 2008 21:00:00 GMTPlug the leaks in your cash flow Known as the The KnowWare Man, Jay Arthur, discusses his latest book, Double Your Profits, on today's installment of Quality Conversations. Jay works with companies that want to fire up their profits by plugging the leaks in their cash flow using Lean Six Sigma. Jay is the author of Lean Six Sigma Demystified, Six Sigma Simplified and the QI Macros SPC Software for Excel. 01:00:00Steven C WilsonnoLean Six Sigma,Excel,Profits,Business Improvement,Cash FlowKnown as the The KnowWare Man, Jay Arthur, discusses his latest book, Double Your Profits, on today's installment of Quality Conversations. Jay works with compahttp://www.blogtalkradio.com/qualityconversations/2008/11/10/making-the-case-for-quality-in-education-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/11/10/making-the-case-for-quality-in-education-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/11/10/making-the-case-for-quality-in-education-Mon, 10 Nov 2008 16:00:00 GMTMaking the case for Quality in Education: The change we really needMaking the case for Quality in Education: The change we really need. - David P. Langford first implemented quality learning tools, techniques, theories, and philosophies in the educational environment almost two decades ago. The results were dramatic and students realized that school exists to foster lifelong learning. Since that time, Langford International Inc. has integrated continual improvement methods and concepts into student learning, school leadership, and promoting partnerships between the corporate and educational worlds throughout the United States and internationally. Call in with your questions and comments for founder and President David Langford. 01:00:00Steven C WilsonnoQuality in education,process improvement,sysytems thinking,Langford LearningMaking the case for Quality in Education: The change we really need. - David P. Langford first implemented quality learning tools, techniques, theories, and phttp://www.blogtalkradio.com/qualityconversations/2008/10/20/business-today-its-a-battlefield-out-there-building-your-toolkit-of-leadership-teamwork-and-coBusinesshttp://www.blogtalkradio.com/qualityconversations/2008/10/20/business-today-its-a-battlefield-out-there-building-your-toolkit-of-leadership-teamwork-and-co/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/10/20/business-today-its-a-battlefield-out-there-building-your-toolkit-of-leadership-teamwork-and-coMon, 20 Oct 2008 20:00:00 GMTIt’s a battlefield out there! Building your toolkit of Leadership, Teamwork and Communication Regardless of a person's gender, nationality, or political leanings, we can all agree that focused and disciplined execution will yield productivity and success, more often than not. That is what Boom Daniel and the rest of the team at BizBatt are all about, Disciplined Execution and Leadership. Join my conversation with BizBatt founder Matt "Boom" Daniel, a former Marine Fighter Pilot who now facilitates business discussions among CEOs and senior executives toward the goal of real-world problem solving and strategic development.01:00:00Steven C WilsonnoReal Wrold Problem solving,Srategic development,Team building,Disciplined Execsution,ProductivityRegardless of a person's gender, nationality, or political leanings, we can all agree that focused and disciplined execution will yield productivity and successhttp://www.blogtalkradio.com/qualityconversations/2008/10/07/sigmaflow-knowledge-transfer-and-project-executionBusinesshttp://www.blogtalkradio.com/qualityconversations/2008/10/07/sigmaflow-knowledge-transfer-and-project-execution/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/10/07/sigmaflow-knowledge-transfer-and-project-executionTue, 07 Oct 2008 21:30:00 GMTSigmaFlow - Knowledge Transfer and Project ExecutionAs a Six Sigma and Lean consultant and trainer, I have had the opportunity to review many software packages whose purpose was to make the process of improvement easier and at the same time provide the user with a greater ROI. SigmaFlow is by far the best. Today's guest is founder Jay Holstine and he will be providing us with an overview of this extremely valuable and powerful tool. 01:00:00Steven C WilsonnoSix Sigma,Lean,Process Improvement,DMAICAs a Six Sigma and Lean consultant and trainer, I have had the opportunity to review many software packages whose purpose was to make the process of improvementhttp://www.blogtalkradio.com/qualityconversations/2008/09/26/Systems-Thinking-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/09/26/Systems-Thinking-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/09/26/Systems-Thinking-Fri, 26 Sep 2008 20:00:00 GMTSystems Thinking Trace Pickering - Operations, Facilities, Technology, and Systems Coordinator for the Midwest Center for Innovation and System Design is our guest today. This conversation will focus on the idea of systems design and the similarities and differences between it and traditional strategic planning and how systems design might work with six sigma, Baldrige and other quality movements. 00:45:00Steven C WilsonnoSystems Thinking,process improvement,Quality in EducationTrace Pickering - Operations, Facilities, Technology, and Systems Coordinator for the Midwest Center for Innovation and System Design is our guest today. This chttp://www.blogtalkradio.com/qualityconversations/2008/09/24/DMAIC-and-DMAIC-Linking-Innovation-and-Quality-Improvement-EffortsBusinesshttp://www.blogtalkradio.com/qualityconversations/2008/09/24/DMAIC-and-DMAIC-Linking-Innovation-and-Quality-Improvement-Efforts/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/09/24/DMAIC-and-DMAIC-Linking-Innovation-and-Quality-Improvement-EffortsWed, 24 Sep 2008 21:30:00 GMTDMAIC and DMADV - Linking Innovation and Quality Improvement EffortsJim Stevenson -The define, measure, analyze, improve and control method works for updating existing products, but define, measure, analyze, design and verify (DMADV) is needed for new categories or products that are the first of their type. DMADV uses tools such as quality function deployment, creative problem solving, axiomatic design and lateral thinking. Jim Stevenson of Deere Company's Waterloo Works, will be discussing his recent article in the latest edition of ASQ's Quality Progress magazine. 00:45:00Steven C WilsonnoSix Sigma,process improvement,Design for Six Sigma,ASQ,EngineeringJim Stevenson -The define, measure, analyze, improve and control method works for updating existing products, but define, measure, analyze, design and verify (Dhttp://www.blogtalkradio.com/qualityconversations/2008/09/08/iSixSigma-A-Virtual-Tour-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/09/08/iSixSigma-A-Virtual-Tour-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/09/08/iSixSigma-A-Virtual-Tour-Mon, 08 Sep 2008 20:00:00 GMTiSixSigma - A Virtual Tour Jessica Harper, Editor of iSixSigma Magazine, will take us on a tour of iSixSigma.com, an internet resource for Six Sigma practitioners as well as anyone interested in improving their organizations. Log on to www.isixsigma.com and join us on the tour. 00:30:00Steven C WilsonnoSix Sigma,process improvement,qualityJessica Harper, Editor of iSixSigma Magazine, will take us on a tour of iSixSigma.com, an internet resource for Six Sigma practitioners as well as anyone interehttp://www.blogtalkradio.com/qualityconversations/2008/08/29/Skills-Insights-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/08/29/Skills-Insights-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/08/29/Skills-Insights-Fri, 29 Aug 2008 20:00:00 GMTThe Impact Organizational Change Has on Individual Employees - Steve MillerA discussion-based on how individuals react to change in their organizations. Lean Six Sigma and other continuous improvement programs require individual employees to change their approach to their jobs, accept new job roles, and be put into new teams or all combination of all three! We will explore challenges individuals face as they spiral through the change process and how to proactively address these issues at the individual level. We will also examine tools to help individual associates deal with change more effectively. 00:30:00Steven C Wilsonnoskills,process improvementA discussion-based on how individuals react to change in their organizations. Lean Six Sigma and other continuous improvement programs require individual emplohttp://www.blogtalkradio.com/qualityconversations/2008/08/08/Quality-Myths-Is-there-a-gap-bewtween-quality-and-improvement-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/08/08/Quality-Myths-Is-there-a-gap-bewtween-quality-and-improvement-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/08/08/Quality-Myths-Is-there-a-gap-bewtween-quality-and-improvement-Fri, 08 Aug 2008 20:00:00 GMTQuality Myths - Is there a gap between quality and improvement ? Douglas C. Wood, president of DC Wood Consulting in Overland Park, KS, Certified Quality Manager Quality Engineer, and Senior member of ASQ will be our guest and we will be discussing his recent Quality Press article, Blurred Vision, in which he refers to the 8 Quality Myths. Call in and be a part of the show. 00:45:00Steven C WilsonnoASQ,Quality,Improvement,Engineering,Process ImprovementDouglas C. Wood, president of DC Wood Consulting in Overland Park, KS, Certified Quality Manager Quality Engineer, and Senior member of ASQ will be our guest ahttp://www.blogtalkradio.com/qualityconversations/2008/08/04/Is-there-room-for-Quality-in-Education-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/08/04/Is-there-room-for-Quality-in-Education-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/08/04/Is-there-room-for-Quality-in-Education-Mon, 04 Aug 2008 20:00:00 GMTIs there room for Quality in Education? J. Jay Marino, Associate Superintendent for Accountability and Organizational Effectiveness for Cedar Rapids Community School District (Iowa) will be addressing the role of quality improvement initiatives in education. 00:30:00Steven C WilsonnoEducation,Quality,Process improvement,School districtJ. Jay Marino, Associate Superintendent for Accountability and Organizational Effectiveness for Cedar Rapids Community School District (Iowa) will be addressihttp://www.blogtalkradio.com/qualityconversations/2008/08/01/Gary-Nesteby-Iowa-Quality-CenterBusinesshttp://www.blogtalkradio.com/qualityconversations/2008/08/01/Gary-Nesteby-Iowa-Quality-Center/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/08/01/Gary-Nesteby-Iowa-Quality-CenterFri, 01 Aug 2008 20:00:00 GMTQuality Improvement - Bringing the industry sectors togetherGary Nesteby, Executive Director of the Iowa Quality Center, will talk about the need to, and the benefits of, bringing all sectors of our economy together to address quality issues. He has spent 30 years studying and applying quality principles such as ISO 9000, Lean, Six Sigma and performance excellence in organizations across the state of Iowa. He also is a a 6 year examiner with 3 years as a senior examiner in the Malcolm Baldrige National Quality Award Program. 00:30:00Steven C Wilsonnoquality improvement,process improvement,deming,healthcare qualityGary Nesteby, Executive Director of the Iowa Quality Center, will talk about the need to, and the benefits of, bringing all sectors of our economy together to ahttp://www.blogtalkradio.com/qualityconversations/2008/07/14/Making-networking-work-for-you-Rose-Slaymaker-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/07/14/Making-networking-work-for-you-Rose-Slaymaker-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/07/14/Making-networking-work-for-you-Rose-Slaymaker-Mon, 14 Jul 2008 21:30:00 GMTThe power, purpose, and prescription of successful networking Ever go away from a networking event feeling as though you accomplished nothing accept to fill your plate and talk to the same people ypu always do. If you are interested in growing your business you'll not want to miss this edition. Rose Slaymaker is Vice President and Co-Owner of Nemec Marketing Group and helps businesses increase profits by providing a variety of cost-effective marketing and technology solutions. 00:30:00Steven C Wilsonnonetworking,relationships,contacts,socialEver go away from a networking event feeling as though you accomplished nothing accept to fill your plate and talk to the same people ypu always do. If you arehttp://www.blogtalkradio.com/qualityconversations/2008/05/23/Dan-Block-Live-Neurofeedback-Experiment-Self Helphttp://www.blogtalkradio.com/qualityconversations/2008/05/23/Dan-Block-Live-Neurofeedback-Experiment-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/05/23/Dan-Block-Live-Neurofeedback-Experiment-Fri, 23 May 2008 21:00:00 GMTDan Block - Live Neurofeedback Experiment Neurofeedback is the ultimate way to sharpen focus, reduce stress, and make positive changes to the way your brain operates day to day. Dan Block, founder of TeamBuilding Blocks, will conduct a live neurofeedback experiment on me, your host. 00:30:00Steven C Wilsonnofocus,neurofeedback,peak performanceNeurofeedback is the ultimate way to sharpen focus, reduce stress, and make positive changes to the way your brain operates day to day. Dan Block, founder of Tehttp://www.blogtalkradio.com/qualityconversations/2008/05/19/Iowa-Quality-Center-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/05/19/Iowa-Quality-Center-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/05/19/Iowa-Quality-Center-Mon, 19 May 2008 20:30:00 GMTIowa Quality Center The Iowa Quality Center is a non-profit organization dedicated to performance excellence through continuous improvement in Iowa’s businesses, communities, and individuals. My guest today will be Mike Langridge, the Iowa Recognition for Performance Excellence Program Director, a state Baldrige award managed by the Iowa Quality Center. 00:30:00Steven C WilsonnoBaldrige,quality,process improvementThe Iowa Quality Center is a non-profit organization dedicated to performance excellence through continuous improvement in Iowa’s businesses, communities, and ihttp://www.blogtalkradio.com/qualityconversations/2008/05/05/Lean-Six-Sigma-and-Theory-of-Constraints-Surviving-TogetherBusinesshttp://www.blogtalkradio.com/qualityconversations/2008/05/05/Lean-Six-Sigma-and-Theory-of-Constraints-Surviving-Together/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/05/05/Lean-Six-Sigma-and-Theory-of-Constraints-Surviving-TogetherMon, 05 May 2008 16:30:00 GMTLean, Six Sigma, and Theory of Constraints - Surviving TogetherOur guest today is Mark Stanley, founder of the WHY! Company, an organization dedicated to providing unquestionable value to their clients through training, consulting, and transformational change initiatives. WHY! has a proven track record of success, a wide breadth of experience and a network of experts in Lean, Six Sigma and the Theory of Constraints. Mark will discuss how together, these disciplines enable companies to create a sustainable competitive advantage. 00:30:00Steven C WilsonnoLean,process improvement,quality,Six Sigma,Theory of ConstraintOur guest today is Mark Stanley, founder of the WHY! Company, an organization dedicated to providing unquestionable value to their clients through training, conhttp://www.blogtalkradio.com/qualityconversations/2008/04/28/Quality-Improvement-in-Healthcare-Businesshttp://www.blogtalkradio.com/qualityconversations/2008/04/28/Quality-Improvement-in-Healthcare-/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/04/28/Quality-Improvement-in-Healthcare-Mon, 28 Apr 2008 16:30:00 GMTQuality Improvement in Healthcare Healthcare costs in this nation continue to rise, the supply of nurses is decreasing at the same time demand is rising due to the aging population, low reimbursement rates for Medicaid and Medicare, are all reasons many hospitals are turning to Lean and Six Sigma, disciplines traditionally only found in manufacturing environments. Our guest today is Dean Bliss, Lean Implementation Specialist for the Iowa Health System and Dean will be addressing this and many other healthcare/Quality topics.00:30:00Steven C Wilsonnoclinics,health care,hospitals,lean,nursingHealthcare costs in this nation continue to rise, the supply of nurses is decreasing at the same time demand is rising due to the aging population, low reimburshttp://www.blogtalkradio.com/qualityconversations/2008/04/21/Every-organization-can-implement-OPM3Businesshttp://www.blogtalkradio.com/qualityconversations/2008/04/21/Every-organization-can-implement-OPM3/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/04/21/Every-organization-can-implement-OPM3Mon, 21 Apr 2008 16:30:00 GMTEvery Organization Can Implement OPM3 Welcome to the first ever edition of the Quality Conversations radio show. Each week we will bring you exciting discussions and interviews with experts in the fields of Lean, Six Sigma, Theory of Constraints, and Project Management. We will also bring you segments with representatives from area businesses dedicated to the pursuit of organizational excellence. Today's guest will be Jamie Northrup, Principle Consultant for Triple Constraints, Certified OPM3 Assessor,PMI Consultant, and author. 00:30:00Steven C WilsonnoOPM3,PMO Governance,Process Improvement,Project ManagementWelcome to the first ever edition of the Quality Conversations radio show. Each week we will bring you exciting discussions and interviews with experts in thehttp://www.blogtalkradio.com/qualityconversations/2008/04/17/Child-Abduction-and-Human-Trafficking-in-AmericaCurrent Eventshttp://www.blogtalkradio.com/qualityconversations/2008/04/17/Child-Abduction-and-Human-Trafficking-in-America/#commentshttp://www.blogtalkradio.com/qualityconversations/2008/04/17/Child-Abduction-and-Human-Trafficking-in-AmericaThu, 17 Apr 2008 20:30:00 GMTChild Abduction and Human Trafficking in AmericaMy inaugural segment is completely off topic, but its importance compels me to break with this programs original format. My guest today is Tony Nassif, Director and Founder of the Cedars Cultural and Educational Foundation, and he will be addressing the issue of Child Abduction and Human Trafficking in America and promoting the May 2nd Iowa Preventing Abuse Conference. 00:30:00Steven C Wilsonnoabduction,abuse,child protection,kidnapping,social issuesMy inaugural segment is completely off topic, but its importance compels me to break with this programs original format. My guest today is Tony Nassif, Director