On PopHealth Week our guest is Jeff Rideout the President & CEO of the Integrated Healthcare Association (IHA), a California nonprofit organization representing health plans, hospital systems, physician groups and other healthcare stakeholders. Dr. Rideout is responsible for management of all IHA programs and activities, including its nationally recognized pay-for-performance program, performance measurement and payment innovation initiatives, and efforts to enhance the adoption of health information technology and improve healthcare affordability. Prior to joining IHA, Dr. Rideout was the Senior Medical Advisor for Covered California, supporting clinical quality, network management, and delivery system reform related to the 1.1 million Californians enrolled through the exchange.
More about the Symphony Project:
Maintaining up-to-date information about provider participation in health plan networks is a challenge not just in California but across the nation. Consumers increasingly rely on provider directories to review networks when choosing a health plan, yet health plans have been challenged to provide accurate public provider directories that reflect the various types of providers available through their networks, their qualifications and capabilities, and their availability.
The first of its kind in the state, Symphony Provider Directory, formerly known as the California Provider Directory Utility (PDU), offers a single place for healthcare providers and commercial, Medicare, and Medi-Cal health plans to update their data; simplifying the process and leading to more accurate provider data, improved quality, and a better customer experience for Californians.