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YPI Consultants LLC

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Performance Engagement Alignment Knowledge Radio Over The EDGE

On-Demand Episodes

Tune in Monday, March 2 2015 at 11 AM. Joann will share insights and solutions for Talent Development & the Future of Your Organization Do you develop your team? Who will be your leaders in the next 2 - 5 years? Have you taken the... more

Join us on Monday Moring at 11 AM as Joann discussess Establishing Leaders. Leaders are a key component in your business. With great leaders, your organization can grow. Incompetent leaders can destroy your business. What... more

You Can't Hide from YOU! When you understand your temperament, you are able to undertand why you respond to situaltions the way you do and gain a better understanding of your strengths & weaknesses. You gain a better understanding... more

A strong and confident leadership team does not happen over night. It takes planning and training to develop the leadership required for the organizations success. It requires an understanding of the people within your organization and... more

The Success of your business or job depends on your employees, accept it or not. So let me ask you a few questions: Do you really know who you are hiring? What steps are you taking to ensure you are hiring the best candidates?... more

Soft SKills You Need for Success. Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these ?hard? skills, we also need... more

Relationship Roles in the Workplace Are you having trouble understanding your employees? Does it seem like you have a dysfunctional team? Does you team take advantage of your kind spirit? Tune in Monday at 11AM as Joann gives... more

The loss of valuable leadership can cripple a company. Have you planned for the loss of key leadership within your organization? Do you have a strong Plan? Do you believe you have a strong team? Have you implemented The YPI... more

Customer Service and Your Business Part 3 During this show, Joann will explain how to: Provide electronic customer service Recovering diffifult customers 10 things you can do to WOW Your Customers! Tune in Monday at 11AM... more

Customer Service and Your Business. Part 1. This is a 3 part series on Customer Service and Your Business Identify and address customers needs. In person customers needs. Giving customer service over the phone. Do you have the... more
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