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Driving Operational Excellence


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Businesses will learn to drive down costs and increase their speed, quality and customer satisfaction with Operational Excellence tools and strategies.

On-Demand Episodes

Interview with Jeff Cole Getting the ?People Part? of Operational Excellence Right… One adage about what it takes to make OpEx sticky is: getting the people part right. In this interview we get to hear from Jeff Cole, a co-author of... more

Interview with Ira Weissman Operational Excellence in Non-Profits In this edition of the radio show you'll get to meet one of the authors from the book, Driving Operational Excellence, Ira Weissman. If the concept of how to apply OpEx in... more

Interview with Pam Gladwell Using Value Stream Mapping to really SEE your Process Looking for ways to find out how to focus your organization on the right things to improve performance? If your processes are complex and seem to... more

Interview with Joann Parrinder How 5S can impact your bottom line In this interview with Joann Parrinder we look at how basic lean thinking methods, such as 5S, can impact us in creative ways. Joann is one of the co-authors of... more