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Is Business Etiquette the New Currency for Business Success in Africa?

  • Broadcast in Business
Cynthia Lett

Cynthia Lett


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In this episode, Cynthia Lett interviews Reginald and Rebecca Mark-Hansen - professional business entrepreneurs from Ghana who have been expats in the United States for the past 4 years.  Reggie and Rebecca will take the best practices of American business to Accra, Ghana.  The conversation focues on how business etiquette is key to setting their businesses apart from the competition.

Reginald Mark-Hansen is an International business focused Human Resources Professional and the founder and Chief Ideation Officer of the newly established Ghana based Hansen Human Capital, a specialized HR firm focused on helping businesses especially SMEs use proven and customized data driven HR methods to enhance the workplace environment and the bottom line.

Highlights from Reggie’s 20+ years in Human Resources:

  • Global Head of HR, Advisory Services International Finance Corporation, a member of the World Bank Group.
  • Head of HR, Shell Africa Downstream, Francophone and Portuguese Markets
  • HR Director, British American Tobacco West and Central Africa
  • HR Lead – Shell Downstream Africa, Mergers, Acquisition and Divestment team

Rebecca Mark-Hansen

Rebecca is a result focused financial, customer services and logistics professional. She is the co-founder of the Ghana based ‘All Things Rental’, an events, light equipment rental and moving services firm focused on delighting its clients. Rebecca brings exceptional customer service insights and how its effective positioning generates impactful business outcomes.