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Anna Cates Williams, JD, MBA, shares her thoughts about improving efficiency by increasing your app use. She is speaking at ALA's 2020 Annual Conference & Expo in Salt Lake City, Utah. Her Operations Management education session is titled Apps and Social Media: A Firm Administrator’s Toolkit.
View the session description here, and make sure you're registered for the May 3-6 event. As she mentions in the podcast, you can reach out to Anna with questions via LinkedIn.
Anna Cates Williams, JD, MBA, is the Executive Director of Walker Lambe, PLLC, a boutique estate planning firm in Durham, North Carolina. She drives marketing, operations and financial initiatives for the firm. Williams has a diverse work history in law firm marketing and operations. She began practicing law with a healthcare start-up in Nashville, Tennessee, where she worked within the legal procurement team, negotiating alternative billing strategies as the client. She later moved into business development and management with a leading legal staffing and recruiting organization, where she partnered with large firm marketing and practice development teams delivering e-discovery and managed services solutions.