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Welcome to the Frictionless Innkeeper podcast series. Our show is brought to you by the Frictionless Guest App, which allows innkeepers to provide guests with their recommendations of the best local places to eat, play, and shop during their stay. The Frictionless Guest App is accessible through all mobile and desktop devices and you can learn more about it by visiting frictionlessguest.com. That's frictionlessguest.com.
Today, we are speaking with Rob Fulton, CEO of the Association of Independent Hospitality Professionals (AIHP). As many of our listeners know AIHP is a nonprofit that represents, supports, educates, and advocates for independent hospitality professionals and innkeepers to enhance their personal satisfaction and business success
In part two of a two-part podcast series, Rob will be discussing his organization’s 2019 State of B&Bs report, as well as the impact of short-term rentals and the future of this sector.