"Talking Business" with Ken Kraetzer of cbsisservices.com
Guest: Rebekah Johnson, CEO of Washington DC based numeracle.com
Rebekah is chair of the Communications Protection Coalition a group formed to work with regulators on call blocking procedures. Rebekah provides update on meeting of CPC a trade group helping brands and contact centers to develop processes to contact their customers.
Ken Kraetzer, is Vice President, at Harrison NY based CBSIServices manging the CBSI Media Outreach Program, he has conducted nearly 300 episodes of "Talking Buisness" hihglighting professionals in digital marketing, research, customer service, and business The company has a fouty year history providing insurance based loyalty and usage benefits to major credit and retail card brands aswell as providing contact center mangement behind programs. Prior to CBSI, Ken worked in card and financial marketing at Chase Manhattan Bank, Dean Witter, American Express, and Herbert Dunhill Associates.