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Penguin Pick-Up - A Revolution in Retail in Canada

  • Broadcast in Business
Journey To Success Radio

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Penguin Pick-Up combines the ease of online shopping with the convenience of SmartCentres shopping centre locations to offer customers a choice and give people more free time in their lives.

SmartCentres believes consumers will find Penguin Pick-Up a good fit between their desire to buy online and take delivery on their own terms. It is Free, Fast and Convenient - you don't need to leave your car. 

Once customers register online, they will be able to have online purchases made from any retailer or website delivered to a Penguin Pick-Up location of their choice. Upon arrival of the online purchase to Penguin Pick-Up, the customer is notified by email, text or voice. The customer then visits Penguin Pick-Up at their convenience where their purchase is placed right into their car, all without the customer leaving the vehicle. 

Also, retailers will be able to offer Penguin Pick-Up to their online customers. 

The growth in online consumer orders provides an opportunity for SmartCentres to continue to innovate its shopping centres and fulfill its commitment to the customer to provide value and convenience. Currently, 95 per cent of Canadians live within 15 kilometres of a SmartCentre.