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The Inner Circle Podcast - get ideas to improve your business and personal life. Become a part of the Inner Circle contributing to others and experiencing the reward of that contribution. Be sure to click the "Follow" and/or RSS link above to be notified about new programming.
How to Provide an Incredible Customer Experience - Jeannie Walters
When you have a mediocre customer experience, you probably forget about it the minute you're done. When you have a bad customer experience, you might take upon yourself to warn others. When you have a great customer experience you may become an evangalist for the company you just did business with. Most of us would prefer to be known for a great customer experience and this episode will explore what it takes to deliver this to your customers. Join host Joe Hackman and customer experience specialist Jeannie Walters as we explore what is involved with delivering a great experience to your customers. Jeannie is CEO and Founder of Chicago based 360 Connext.
5/28/2014 7:00:00 PM
Role Models: Melissa Mahoney
Melissa Mahoney was one of the participants on the Discovery Channel: Out of the Wild: Venezuala. She showed incredible patience, determination while maintaining a very positive attitude during the adventure. It was a test that many...
9/5/2012 7:00:00 PM
Inbox Zero and Productivity w/ Gini Dietrich
Frequent co-host Gini Dietrich and Joe discuss the Inbox Zero phenomenon and how it and other measures influence productivity.
8/28/2012 6:30:00 PM
What's new at NationBuilder? With Adriel Hampton.
Joe Hackman catches up with Adriel Hampton of NationBuilder to get the details on the latest features. Adriel Hampton is chief organizer at NationBuilder and founder of Gov 2.0 Radio. At NationBuilder, he works with consultants and...
7/30/2012 7:00:00 PM
What is Social CRM and why would you use it?
Danny Brown VP of Partner Strategy at Jugnoo joins host Joe Hackman to discuss what Social CRM is and why you might want to use it. More about our guest: Danny Brown is the VP of Partner Strategy at Jugnoo, an Internet and...
7/11/2012 7:00:00 PM
Better Business w/ Gini Dietrich and Elizabeth Sosnow
Join host Joe Hackman with co-host Gini Dietrich and special guest Elizabeth Sosnow Managing Director of BlissPR. We will be discussing issues that businesses face from the perspective of business owners, managers and...
6/13/2012 7:00:00 PM
SOBCON Chicago 2012 Recap
Join host Joe Hackman with guests and fellow attendees Molly Cantrell-Kraig, Sean McGinnis and Will English IV. We will review the experiences we had at SOBCON 2012 in Chicago in May. There are rumors that we'll have some other...
6/6/2012 7:00:00 PM
Robert M. Caruso of Bundle Post
Join host Joe Hackman with special guest Robert M. Caruso founder and CEO of Social Resolve LLC, makers of Bundle Post.
5/30/2012 7:00:00 PM
Ready for Cloud Computing
Joe and co-host Gini Dietrich will explore the viability of cloud for today's businesses. Tweet your questions before the episode to @ginidietrich or @hackmanj or just use this link.
4/25/2012 7:00:00 PM
Labels, Perceptions and Politics
For this weeks podcast we welcome back two previous guests Carol Roth and Judy Loyd as well as a new guest Kevin McGary. This panel will discuss the perceptions and labels with present day politics in the USA. Normally politics are...
4/4/2012 7:00:00 PM
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