Jeff Russakow is the CEO at Findly, Inc. Previously, Russakow served as executive vice president of Customer Advocacy at Yahoo! Inc. where he had global responsibility for Yahoo!’s customer support functions, including audience, small business, ad operations, and search network quality. Before joining Yahoo!, Russakow served in executive management roles at Symantec, including leadership of global enterprise support services, global services product management and solutions engineering, and corporate strategy where he helped increase customer support satisfaction to record levels. Russakow holds a Bachelor of Science degree in mechanical engineering from Princeton University and master’s and PhD degrees in mechanical engineering from Stanford University.