http://www.blogtalkradio.com/helen-winsorPodcast series for IQPC global business events enBlogTalkRadio.com. All Rights Reserved.Sat, 15 Jun 2019 15:15:00 GMTTue, 12 Oct 2010 11:30:00 GMTBusinessBlogTalkRadio Feed v2.0http://www.blogtalkradio.com/img/btrbetalogo.gifhttp://www.blogtalkradio.com/feeds@blogtalkradio.comBlogTalkRadio.combusiness,finance,customer,customer experience,esg,oil and gas,outbound contact,regulation,sson,bioequivalenceIQPC_LondonnoPodcast series for IQPC global business eventsepisodichttp://www.blogtalkradio.com/helen-winsor/2010/10/12/brian-songhurstBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/10/12/brian-songhurst/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/10/12/brian-songhurstTue, 12 Oct 2010 11:30:00 GMTFLNG - What's New And Is It Really Safe?Brian Songhurst, Director of LNG at Energy and Power, talks from the heart of the industry about advances in FLNG technology over the last year, and looking from a technical perspective, he pinpoints the areas that he feels still require development. With health and safety on everybody’s mind, he also offers his stance on whether the HSE has a big role to play in the development of FLNG – and whether or not FLNG is more dangerous than shore-based liquefaction. Finally, he answers the much-debated question, how close are we to FLNG moving from theory to practise? Brian will be speaking at the Global Floating LNG Summit from 20-21 January in London. For details please visit www.globalflngsummit.co.uk, call 0800 652 2363, or email enquiries@iqpc.co.uk. 00:10:00IQPC_LondonnoFloating LNG,FLNG,Liquefied Natural Gas,LNG,FLNG technologyBrian Songhurst, Director of LNG at Energy and Power, talks from the heart of the industry about advances in FLNG technology over the last year, and looking frohttp://www.blogtalkradio.com/helen-winsor/2010/10/07/simon-daviesBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/10/07/simon-davies/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/10/07/simon-daviesThu, 07 Oct 2010 13:00:00 GMTInsight from the Heart of the Northern Rock Restructuring: Where is the Market Headed? Simon Davies, Managing Director of the Restructuring and Reorganisation Group at Blackstone Advisory Partners discusses European distressed debt. Has Europe the same issues as the ‘maturity wall’ in the US and how might this affect the restructuring business in the next few years? Is a move to better standardise the bankruptcy process in Europe likely and will that open the market to more willing capital? Is the distressed debt market as crowded in Europe as it is in the US and what are the important differences between the two markets. What was it like to be at the heart of the Northern Rock restructuring? And how is the restructuring and reorganisation market likely to develop over the next few years? If you would like to hear answers to these questions and more, listen to this podcast. Simon will be speaking at the IQPC European Investing in Distressed Debt Forum from 26th-27th October in London. For details about this event please visit www.europeandistresseddebt.com, call 0800 652 2363 or email enquire@iqpc.co.uk. 00:22:00IQPC_LondonnoRestructuring,Reorganisation,Northern Rock,Distressed Debt,Debt MarketSimon Davies, Managing Director of the Restructuring and Reorganisation Group at Blackstone Advisory Partners discusses European distressed debt. Has Europe thehttp://www.blogtalkradio.com/helen-winsor/2010/10/05/thomas-jakiBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/10/05/thomas-jaki/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/10/05/thomas-jakiTue, 05 Oct 2010 10:00:00 GMTGetting a Handle on PK ParametersPharma IQ speaks to Thomas Jaki, Lecturer from Lancaster University and expert in the estimation of pharmacokinetic (PK) parameters. He outlines the key issues which must be overcome when it comes to improving the clinical trials process and the key solutions and strategies currently at the forefront. Next he discusses how to assess whether the non-compartmental approach or modelling is the best option and sets out the methods available for the non-compartmental estimation of PK parameters. He also elaborates on the methodology for testing for bioequivalence using the AUC.00:20:00IQPC_LondonnoPK Parameters,Bioequivalence,Non-Compartmental,Modelling,Clinical DesignPharma IQ speaks to Thomas Jaki, Lecturer from Lancaster University and expert in the estimation of pharmacokinetic (PK) parameters. He outlines the key issueshttp://www.blogtalkradio.com/helen-winsor/2010/09/30/mandarBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/30/mandar/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/30/mandarThu, 30 Sep 2010 08:30:00 GMTHow can polymorph patents can increase cost efficiency?Mandar Kodgule, Head of Intellectual Property and Strategic planning at Wockhardt, answers this question as well as offering the top five strategic considerations to sustain a healthy polymorph patent portfolio and to create polymorphic wealth. The interview also touches upon how the regulatory landscape is changing and what impact it is having on enforceability of polymorph patents. Mandar also addresses the issue of excessive innovation in the polymorph arena, which is leading to misuse in certain cases, and why this is so. Mandar Kodgule will be speaking at the Developing IP Strategies for Crystalline Forms Conference, which runs from 6th-8th December in London. For information about the event please call 0800 652 2363, email enquire@iqpc.co.uk or visit www.ipcrys.com. 00:12:00IQPC_Londonnopolymorph,polymorph patent,crystalline forms,ip strategies,pharmaMandar Kodgule, Head of Intellectual Property and Strategic planning at Wockhardt, answers this question as well as offering the top five strategic consideratiohttp://www.blogtalkradio.com/helen-winsor/2010/09/27/chrissie-fletcherBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/27/chrissie-fletcher/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/27/chrissie-fletcherMon, 27 Sep 2010 11:30:00 GMTWhere is Health Technology Assessment Going?Chrissie Fletcher talks about Innovation in Clinical Design, Analysis and Reporting from a Health Technology Assessment (HTA) perspective. She discusses how she sees health economists and statisticians interacting going forwards, why there is so much emphasis on reporting for reimbursement and whether she expects pharma companies will try and do this more in-house, in the future. She also offers her thoughts on health economists who don’t have a statistical background, how she sees the HTA evolving and its place in the next 5-10 years. Chrissie will be speaking at the Innovation in Clinical Design, Analysis and Reporting conference, due to take place from 6th – 8th December in London. For anyone interested in attending, there is still time to book, please call: 0800 652 2363, email enquire@iqpc.co.uk or visit the website: www.clinicalreporting.co.uk 00:30:00IQPC_LondonnoInnovation,Clinical Design,Clinical Analysis,Clinical Reporting,HTAChrissie Fletcher talks about Innovation in Clinical Design, Analysis and Reporting from a Health Technology Assessment (HTA) perspective. She discusses how shehttp://www.blogtalkradio.com/helen-winsor/2010/09/17/howard-pearceBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/17/howard-pearce/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/17/howard-pearceFri, 17 Sep 2010 13:00:00 GMTIs Responsible Investing Here to Stay?Howard Pearce, Head of Environmental Finance and Pension Fund Management at The Environment Agency, talks about the impact of the financial crisis on responsible investing and how institutional investors can pool together to be responsible investors. Looking ahead, he offers his stance on whether we are likely to see environmental, social and governance factors being included in financial analysis routinely in the future. Next he looks at why is it important for investment firms to communicate their ESG initiatives to stakeholders and explains how the Environment Agency is going about this. Finally, he discusses whether companies issuing shares should bear the cost of making it easier for shareholders to be responsible investors, considering the significant logistical obstacles to voting as a cross-border shareholder.00:11:00IQPC_LondonnoESG,responsible investing,stakeholders,financial,Environment AgencyHoward Pearce, Head of Environmental Finance and Pension Fund Management at The Environment Agency, talks about the impact of the financial crisis on responsiblhttp://www.blogtalkradio.com/helen-winsor/2010/09/16/paul-vincheBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/16/paul-vinche/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/16/paul-vincheThu, 16 Sep 2010 11:00:00 GMTBeating Bribery and Corruption in the Life Sciences: The Big PicturePaul Vincke, President of the European Healthcare Fraud and Corruption Network, and a civil servant at the Ministry of Health in Belgium, outlines recent developments in anti-corruption and bribery legislation in the pharmaceuticals industry. The UK Bribery Bill: Issued in April 2010, the Act is due to come into force in April 2011. As this is one of the biggest developments in this area for years, we ask Paul how he interprets the delays in enforcing this legislation, what the implications of the Act will be on the ways companies conduct their business in the future, and why is it important to revise compliance policy even in advance of the UK Bribery Act enforcement. The Global Picture: The unique challenges the Life Sciences industry faces in relation to Bribery and Corruption; Whether the role of corporate whistle-blowing has changed in corporate bribery cases and if so, how; What companies and industries must do in order to achieve the best outcomes in trials; And the most important things to keep in mind when developing and monitoring a compliance policy. Paul will be speaking at the forthcoming conference: Global Corruption and Bribery Compliance for the Life Sciences. If you think you’d benefit from attending this event, you can find out more about the agenda from the website: www.corruptioncomplianceforum.com or by contacting the enquires team direct on 0800 652 2363 or email enquire@iqpc.co.uk. 00:16:00IQPC_LondonnoCorruption,Bribery,Life Sciences,Corporate Whistle-Blowing,UK Bribery ActPaul Vincke, President of the European Healthcare Fraud and Corruption Network, and a civil servant at the Ministry of Health in Belgium, outlines recent develohttp://www.blogtalkradio.com/helen-winsor/2010/09/14/jim-thomsonBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/14/jim-thomson/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/14/jim-thomsonTue, 14 Sep 2010 10:00:00 GMTThe Calm Before the Storm: Preparing for the EU Pharma Package Jim Thomson, Chair of the European Alliance for Access to Safer Medicines (EAASM) discusses the implications of the EU Pharma package. First he explains how pharmaceutical packaging and anti-counterfeiting measures have changed over the past five years. He then talks about the current challenges for the industry associated with fighting counterfeiting and improving patient safety, and the activities EAASM has been involved with to help overcome these challenges and advance anti-counterfeiting approaches. Looking ahead, Jim offers his views on how he thinks the introduction of EU legislation to improve supply chain security will impact key stakeholders in the industry, and what the future might hold for anti-counterfeiting strategies. Jim will be speaking at the Pharmaceutical Serialisation and Traceability Conference, which will take place from 17th - 19th November in London. For details about this event please visit: www.pharmaserialisation.com, call 0800 652 2363 or email enquire@iqpc.co.uk 00:30:00IQPC_LondonnoEU Pharma Package,Supply Chain Security,Anti-Counterfeiting,Pharmaceutical Packaging,EAASMJim Thomson, Chair of the European Alliance for Access to Safer Medicines (EAASM) discusses the implications of the EU Pharma package. First he explains how phahttp://www.blogtalkradio.com/helen-winsor/2010/09/09/lynch-bellBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/09/lynch-bell/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/09/lynch-bellThu, 09 Sep 2010 14:30:00 GMTThe Need for Transparency and Harmonisation in Global Reserve ReportingMichael Lynch-Bell, Chairman of the UN Expert Group on Resource Classification and Partner at Ernst & Young, joins Oil and Gas IQ to talk about changes to global reserve reporting legislation. He reflects on how industry has responded to the Security and Exchanges Committee’s new set of rules introduced in January 2010. He then comments on the SPE Petroleum Resources Management System, the issues regarding probabilistic versus deterministic methodologies and the effects on reserves reporting. Next he tackles the much-debated issue of transparency in petroleum reserves accounting, commenting on what needs to be done on a global level to improve this. The interview then looks at the key implications, benefits and challenges of the UNFC-2009, a global three-dimensional framework classification, and the UN’s role in taking this forward. Finally, Michael discusses the implications of the International Financial Reporting Standards for the industry. Michael will be speaking at the Global Reserves Summit 2010, due to take place from 6th - 8th October in London. For anyone interested in attending, please visit: www.globalreservessummit.com, call 0800 652 2363 or email enquiries@iqpc.co.uk.00:22:00IQPC_Londonnoernst and young,global reserves,united nations,transparency,global reserves reportingMichael Lynch-Bell, Chairman of the UN Expert Group on Resource Classification and Partner at Ernst & Young, joins Oil and Gas IQ to talk about changes to globahttp://www.blogtalkradio.com/helen-winsor/2010/09/08/tutku-salihoglueBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/08/tutku-salihoglue/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/08/tutku-salihoglueWed, 08 Sep 2010 12:00:00 GMTGet your Business in Shape: Steps to Organisational FitnessTutku Salihoglu, Head of Process Improvement at Fortis, gives an insight into the company's Organisational Fitness Programme. She explains the background behind the launch of the programme, before detailing the management methodology behind it, how it is being rolled out, and how it has changed the structure of the organisation. Tutku also explains how the effectiveness of this initiative is being reviewed and measured, as well as talking about the types of ‘unnecessary’ activities the lean approach has eliminated so far. She runs through the training elements involved and reflects on how it is being received company-wide. Finally, she sets out how Fortis aims to achieve continuous improvement, moving forwards. The interview closes with some personal learnings on challenges faced and how they have been overcome. These topics will be covered in depth at the forthcoming Central and Eastern Europe Process Excellence Regional Forum. For details about this event, please visit www.processexcellencecee.com, call 0800 652 2363 or email enquire@iqpc.co.uk. 00:13:00IQPC_LondonnoProcess Excellence,Central and Eastern Europe,CEE,Six Sigma,LeanTutku Salihoglu, Head of Process Improvement at Fortis, gives an insight into the company's Organisational Fitness Programme. She explains the background behindhttp://www.blogtalkradio.com/helen-winsor/2010/09/07/torben-lundBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/07/torben-lund/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/07/torben-lundTue, 07 Sep 2010 11:00:00 GMTDNA-Based Diagnostics to Mitigate Microbiologically Influenced CorrosionCorrosion is a major issue for oil and gas operating companies in the North Sea. Dr Torben Lund Skovhus, Team Leader at the Danish Technological Institute (DTI), outlines the challenges facing the industry at the moment and discusses the areas of asset integrity management that the DTI is working on. The interview gives special focus to the DTI's DNA-based detection system and why it is considered more efficient than alternatives. Torben will be presenting at the Asset Integrity Management Summit, which is taking place from 23 - 25 November in Aberdeen. For further information, please visit www.aimsummitt.co.uk, call 0800 652 2363 or email enquire@iqpc.co.uk.00:31:00IQPC_Londonnocorrosion,oil and gas,North Sea,DNA-based detection,Danish Technological InstituteCorrosion is a major issue for oil and gas operating companies in the North Sea. Dr Torben Lund Skovhus, Team Leader at the Danish Technological Institute (DTI)http://www.blogtalkradio.com/helen-winsor/2010/09/03/kees-kwantBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/03/kees-kwant/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/03/kees-kwantFri, 03 Sep 2010 14:00:00 GMTBioenergy Policies: How the Netherlands is Closing in on the EU 2020 TargetsKees Kwant, Senior Expert in Bioenergy at the Energy and Climate Agency of the Netherlands, discusses how the biomass industry is developing both in his region and on a global scale. Global demand for biomass is rapidly increasing, especially in Europe where the EU 2020’s target for renewable energy is a major growth driver. Kees talks about how the renewables and biomass industry has developed over the past five to 10 years in the Netherlands. He explains the big challenges impacting on growth, including policy framework and problems with the biomass feedstock chain. He also talks about how he expects renewables and biomass will be stimulated in the Netherlands – in terms of action plans, mechanisms, targets, incentives – and also how local policy is catering for recognition of each player in the biomass value chain. Finally he offers his projections as to how he realistically sees the industry in 2020, based on the challenges ahead. The EU Biomass Forum 2010, will take place from 27 to 29 October in London. For further information about this event and how to book places, please visit www.biomassforum.eu, email enquire@iqpc.co.uk or call 0800 652 2363.00:12:00IQPC_LondonnoBioenergy,Biomass,Renewables,EU 2012,NetherlandsKees Kwant, Senior Expert in Bioenergy at the Energy and Climate Agency of the Netherlands, discusses how the biomass industry is developing both in his regionhttp://www.blogtalkradio.com/helen-winsor/2010/09/03/graham-clarkeBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/03/graham-clarke/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/03/graham-clarkeFri, 03 Sep 2010 10:00:00 GMTBreaking it Down: The UK Bribery ActGraham Clarke, Director of Group Security at Centrica, joins Oil and Gas IQ to discuss Anti-Corruption Policy. He outlines how the UK Bribery Act has evolved from previous regulations of this nature and offers his views on whether the recent changes are as far-reaching as people are making out. The interview also offers some best practice tips – with a run-through of the key aspects that oil and gas companies will have to take into consideration to adhere to the Act. Finally, Graham offers his interpretation of the term ‘Adequate Procedures’, before giving a taster of what he will be talking about at the Compliance and Anti-Corruption Forum for the Oil and Gas Industry. The event will be taking place from 13th - 15th October in London. For further details, please visit www.oilandgasanticorruption.com, call +44 (0) 207 368 9300 or email enquire@iqpc.co.uk.00:17:00IQPC_LondonnoCentrica,Bribery,Corruption,Oil and Gas,RegulationGraham Clarke, Director of Group Security at Centrica, joins Oil and Gas IQ to discuss Anti-Corruption Policy. He outlines how the UK Bribery Act has evolved frhttp://www.blogtalkradio.com/helen-winsor/2010/09/02/gareth-millerBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/09/02/gareth-miller/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/09/02/gareth-millerThu, 02 Sep 2010 13:00:00 GMTProject Finance, Renewable Energy and Biomass: The Barclays ViewpointProject financing of renewable energy projects has been on the radar of banks for a good few years. Gareth Miller, Head of Renewable Energy Project Finance, Barclays Commercial, discusses how the credit crunch has impacted upon activity and how he sees this area of investment in the post-crisis environment we find ourselves in today. Next, he talks about the type of renewables project which Barclays Commercial is engaged in financing and outlines the key factors which banks must take into consideration when entering into the financing of bio-energy projects. And for other banks looking to invest in this area, he offers his own view of whether the returns are coming through as anticipated. Next the interview addresses the different lending structures available and also how risk mitigation is handled at Barclays Commercial? Finally, Gareth discusses how he sees Barclays Commercial’s involvement in the renewables field developing in the next 5 years. Gareth Miller will be presentating at the EU Biomass Forum 2010, taking place from 27th - 29th October in London. For details about this event, please visit www.biomassforum.eu, email enquire@iqpc.co.uk or call 0800 652 2363. 00:22:00IQPC_LondonnoBiomass,Renewables Financing,Sustainable Energy,Barclays Commercial,Biomass Value ChainProject financing of renewable energy projects has been on the radar of banks for a good few years. Gareth Miller, Head of Renewable Energy Project Finance, Barhttp://www.blogtalkradio.com/helen-winsor/2010/08/31/louise-rouseBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/31/louise-rouse/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/31/louise-rouseTue, 31 Aug 2010 13:00:00 GMTEngagement as a Third-Generation ESG Strategy: A Fair Pensions PerspectiveHow have pension funds reacted to the financial crisis with regards to becoming more responsible in their investment practices? Louise Rouse, Director of Investor Engagement at Fair Pensions, explores this topic in an exclusive interview with Finance IQ. She also discusses the recent Fair Pensions fund management survey, which showed that currently short-termism rules the markets, and offers her views on how this is likely to change in the short and medium term. Next she looks at how institutional investors might be able to pool together to be responsible investors, and whether companies issuing shares should bear the cost of making it easier for shareholders to be responsible investors, considering the significant logistical obstacles to voting as a cross-border shareholder. Finally, from an engagement point of view, one of the biggest developments has been the recent publication of the stewardship code. We ask what impact this is expected to have on engagement activity. Louise Rouse will be moderating a panel on Engagement - a Third-Generation ESG Strategy at the ESG Strategies and Sustainable Investor conference in Belgium from 18th - 20th October. For booking details, please visit: www.esgstrategies.com, call +44 (0) 207 368 9300 or email enquire@iqpc.co.uk. 00:12:00IQPC_LondonnoESG,ESG Strategies,Engagement,Pensions,Louise RouseHow have pension funds reacted to the financial crisis with regards to becoming more responsible in their investment practices? Louise Rouse, Director of Investhttp://www.blogtalkradio.com/helen-winsor/2010/08/31/clive-deadmanBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/31/clive-deadman/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/31/clive-deadmanTue, 31 Aug 2010 10:00:00 GMTHow Regulation and Organisational Change is Impacting Infrastructure Asset ManagementClive Deadman, author of 'Strategic Asset Management' and former Director of United Utilitis, talks about what has happened in Infrastructure Asset Management over the last few years, offering his perspective on how regulation has affected momentum since the recent price reviews in the UK. The interview also looks at how future changes in regulation might impact on infrastructure organisations. The second part of the interview focuses on how great companies achieve performance by using best practice for delivery and teamwork though organisational design and engineering tools. Clive also explains how, among colleagues, 'stepping on each others toes' can affect morale, productivity and the bottom line - and how leading companies address these issues. Finally he gives a snapshot about his new book, 'Strategic Asset Management', and how he conducted the research. The Infrastructure Asset Management Exchange will take place in London from 21 - 23 March 2011. For details about this event, please visit www.iamexchange.com, call 0800 652 2363 or email enquire@iqpc.co.uk 00:18:00IQPC_LondonnoInfrastructure Asset Management,Utilities,Strategic Asset Management,Clive Deadman,Price ReviewClive Deadman, author of 'Strategic Asset Management' and former Director of United Utilitis, talks about what has happened in Infrastructure Asset Management ohttp://www.blogtalkradio.com/helen-winsor/2010/08/24/jon-moultonBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/24/jon-moulton/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/24/jon-moultonTue, 24 Aug 2010 14:30:00 GMTBig Challenges, Extraordinary Opportunities and the Coming WaveJon Moulton, Founder of Better Capital, joins Finance IQ to discuss Distressed Debt and to offer his best practice tips on tackling the market. With a long and distinguished career in the financial industry, he talks about some of the stand-out deals he’s been involved with. Next, Jon offers his views on the economic malaise which we find ourselves in today, commenting on the prospects in the UK and Europe - and the future of turnaround and distressed investing. He then explains how he distinguishes between a business with the possibility of a turnaround versus a business in a permanent secular decline - outlining how much valuation comes into play versus the possibility of getting your hands dirty in the business to improve operating results. The interview also looks at the ideal management team - we ask Jon how he finds the particular CEO that can turn a certain business around. We also ask which investors he admires, and specifically which ones have shaped the way he approaches deals. Finally, the interview looks at the significant amount of capital that has been raised by private equity and distressed debt hedge funds in the US to effectively pick up assets on the cheap. Here, Jon talks about whether he sees this phenomenon occurring in the UK and Europe in general - and whether he approaches deals more cautiously in these types of environments. Jon Moulton will be presenting on the specialist speaker panel at the European Investing in Distressed Debt Forum 2010, due to take place in London from 26th - 27th October. For further details about this event please visit www.europeandistresseddebt.com, call 0800 652 2363 or email enquire@iqpc.co.uk00:19:00IQPC_LondonnoBetter Capital,Distressed Debt,Economic Crisis,European Investment,FinanceJon Moulton, Founder of Better Capital, joins Finance IQ to discuss Distressed Debt and to offer his best practice tips on tackling the market. With a long andhttp://www.blogtalkradio.com/helen-winsor/2010/08/24/tim-robisonBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/24/tim-robison/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/24/tim-robisonTue, 24 Aug 2010 08:00:00 GMTSuccess and Accuracy in Genotoxicity and Carcinogenicity TestingDr Timothy Robison, Pharmacology/Toxicology Reviewer at the US Food and Drug Administration/CDER, joins Pharma IQ to share the latest insights into achieving successful characterisation of genotoxic impurities and accurate implementation of regulatory guidelines to guarantee a streamlined regulatory submission process. The interview takes on board two key areas. First, in vitro mammalian cell genotoxicity assays, the challenges in dealing with them, the controversy surrounding the interpretation of positives in these tests and how people in the industry can overcome these challenges to avoid potential delays in drug development. The second part of the interview focuses on dealing with genotoxic impurities, from the regulatory perspective. This covers how QSAR data can be used to predict potential mutagenic activity and how this will help the industry. Dr Robison also talks about what changes he thinks need to be made at an industry level to overcome problems in dealing with genotoxic impurities, together with his thoughts on the future of addressing genotoxic impurities from a regulatory perspective and what regulatory changes he anticipates for the future. Dr Robison will be speaking at the forthcoming Genotoxicity and Carcinogenicity Testing event in London from 18th - 20th October. For further details about the event, please visit www.genotoxconference.com, call 0800 652 2363 or email enquire@iqpc.co.uk.00:30:00IQPC_LondonnoFDA,Genotoxicity,Carcinogenicity,Pharmacology,RegulationDr Timothy Robison, Pharmacology/Toxicology Reviewer at the US Food and Drug Administration/CDER, joins Pharma IQ to share the latest insights into achieving suhttp://www.blogtalkradio.com/helen-winsor/2010/08/23/curtis-mohammedBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/23/curtis-mohammed/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/23/curtis-mohammedMon, 23 Aug 2010 12:00:00 GMTAn Update from BP - Driving Local Content in Trinidad & TobagoCurtis Mohammed, Director of Developments at bpTT, joins Oil and Gas IQ to discuss BP's key achievements with Local Content in Trinidad and Tobago. The interview looks at why Local Content is important to BP and explores how the company has contributed to local supplier development in the region, as well as outlining bpTT's major priorities for Local Content, going forwards into 2011. Curtis Mohammed will be representing BP on the Local Content Leaders Panel at the 2010 Global Local Content Summit, and this interview gives a snapshot of the key learning points he will be offering. For further details of how to get involved with the event, which will take place in London from 27th - 30th September, please visit: www.localcontentsummit.com, call 0800 652 2363 or email enquire@iqpc.co.uk. 00:30:00IQPC_LondonnoOil and Gas,BP,Oil and Gas Supply,bpTT,Local ContentCurtis Mohammed, Director of Developments at bpTT, joins Oil and Gas IQ to discuss BP's key achievements with Local Content in Trinidad and Tobago. The interviehttp://www.blogtalkradio.com/helen-winsor/2010/08/19/foaud-fleyfelBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/19/foaud-fleyfel/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/19/foaud-fleyfelThu, 19 Aug 2010 13:00:00 GMTFlow Assurance: Tips from Shell on Achieving Maximum Efficiency Fouad Fleyfel, Head of Process and Flow Assurance Engineering at the Shell Nigeria Exploration and Production Company, talks to Oil and Gas IQ about the work Shell has been doing in Nigeria, pinpointing the key challenges faced in the West African oil industry. The interview then looks at different ways of working towards maximum efficiency - outlining a few of the methods and strategies currently employed and why these methods have been chosen. Fouad addresses how Shell deals with napthenate deposits and also explains the work that the company has been doing with methanol in well shut-down and start-up operations. Fouad Fleyfel will be chairing the forthcoming Oil and Gas Flow Assurance Forum, which will take place from 8th - 9th December in Aberdeen. For further details of the specialist speaker panel, topics on the agenda, delegate booking information and also free downloadable resources on the subject, please visit: www.flowassurance.org, contact the event team on 0800 652 2363, or email enquire@iqpc.co.uk.00:15:00IQPC_LondonnoShell,Flow Assurance,Efficiency,Napthenate,MethanolFouad Fleyfel, Head of Process and Flow Assurance Engineering at the Shell Nigeria Exploration and Production Company, talks to Oil and Gas IQ about the work Shhttp://www.blogtalkradio.com/helen-winsor/2010/08/19/what-next-for-the-medical-devices-marketBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/19/what-next-for-the-medical-devices-market/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/19/what-next-for-the-medical-devices-marketThu, 19 Aug 2010 10:00:00 GMTWhat Next for the Medical Devices Market?With the increasing evidence-based medicine politics, the medical device market is changing. In this interview, Danielle Giroud, Founder of the World Medical Device Organisation, offers her viewpoint on where the market is moving towards. She discusses how the regulations in the EU compare with those in the US, how they are developing, and the likelihood of eventually having unified global regulations for medical devices. Danielle offers her perspective on the recent updates to the Medical Devices Directive, how it will impact the medical devices industry and what medical device professionals need to do to remain compliant. She also comments on the changes to safety reporting requirements and what challenges these might bring for the industry. Finally, the interview touches upon the new updates within ISO 14155 and how Danielle considers ISO's role within the medical devices industry will develop. Danielle Giroud will be chairing the Clinical Evaluations and Investigations for Medical Devices Conference, which is due to take place from 18th-20th October in Berlin. For further information about the event, please visit www.clinicalmedicaldevice.com, call 0800 652 2363 or email enquire@iqpc.co.uk. 00:30:00IQPC_LondonnoWorld Medical Device Organisation,Medical Devices,Medical Device Directive,ISO 14155,Safety Reporting RequirementsWith the increasing evidence-based medicine politics, the medical device market is changing. In this interview, Danielle Giroud, Founder of the World Medical Dehttp://www.blogtalkradio.com/helen-winsor/2010/08/18/lionel-loiseauBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/18/lionel-loiseau/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/18/lionel-loiseauWed, 18 Aug 2010 13:00:00 GMTIntegration, Agility and Driving Value at BNP ParibasLionel Loiseau, Head of the BPM Competency Centre at BNP Paribas, joins Finance IQ to talk about Business Process Management (BPM) in Financial Services. He explains the importance of BPM for BNP Paribas and outlines the key first steps in setting up a BPM Competency Centre. The interview then takes a look at people and change management in terms of winning hearts and minds to deliver enterprise-wide success. Lionel also sums up the BPM Competency Centre's most remarkable achievements and gives us a taster as to what’s coming next. Finally, we ask him to give a ‘60-second elevator pitch’ to sell a BPM programme to a CEO. Lionel Loiseau will be speaking at the Business Process Excellence in Financial Services conference in London from 21st-22nd September. There is still time to get involved with the event. For further details and to access free downloadable articles and interviews on this subject, please visit: www.bpefinance.com, email exchangeteam@iqpc.co.uk or call freephone 0800 652 2363.00:11:00IQPC_LondonnoBPM,Business Process Management,BPM Competency Centre,Change Management,People ManagementLionel Loiseau, Head of the BPM Competency Centre at BNP Paribas, joins Finance IQ to talk about Business Process Management (BPM) in Financial Services. He exphttp://www.blogtalkradio.com/helen-winsor/2010/08/18/jan-folkerBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/18/jan-folker/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/18/jan-folkerWed, 18 Aug 2010 10:00:00 GMTTapping into the Nordic Region for Shared Services and OutsourcingThe shift of Shared Services and Outsourcing activity to the Nordic region is quickening in pace. This interview with Jan Folcker, Group Head of SSC at Teliasonera, joins SSON for an exclusive interview exploring the growing appeal of this region. Drawing on Teliasonera’s experience of integrating its ERP system as part of a successful shared service centre, he offers some lessons learned and best practice tips on overcoming common challenges. Finally, Jan offers his perspective on how the industry is developing and how he expects it to take shape over the coming years. Jan will be speaking at the Nordic Shared Services and Outsourcing Forum, which will be hosted in Cophenhagen from 14th - 15th September. For further details of how to book a place at the conference and to access complimentary podcasts, articles and whitepapers on the subject, please visit the website: www.nordicsharedservices.com, call 0800 652 2363 or email enquire@iqpc.co.uk.00:08:00IQPC_LondonnoSSON,Nordics,Shared Services Centre,ERP System,TeliasoneraThe shift of Shared Services and Outsourcing activity to the Nordic region is quickening in pace. This interview with Jan Folcker, Group Head of SSC at Teliasonhttp://www.blogtalkradio.com/helen-winsor/2010/08/17/patrice-talagaBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/17/patrice-talaga/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/17/patrice-talagaTue, 17 Aug 2010 11:00:00 GMTMeet your Goals: Choose the Right Partner and Cut CostsPatrice Talaga, Director of Chemistry Outsourcing at UCB, shares his experience of early alliance partnerships between academia and pharmaceutical companies in this exclusive interview. He outlines the main challenges in global discovery outsourcing and collaborations, and pinpoints areas where cost-cutting measures can be made. The interview moves on to cover the shift towards the emerging markets and the virtual pharma set-up as companies explore options for cheaper production. Patrice also looks at quality by design, assessing the potential benefits that this offers. The final strand of the interview focuses on collaborations and partnerships: Patrice offers some best practice tips on working with a CRO as well as highlighting some of the common challenges in selecting partnerships and ensuring a good working relationship, with examples drawn from his own experience. Patrice Talaga will be speaking at the upcoming Global Discovery Outsourcing and Collaborations Forum in London from 19th-21st October. For further information about taking part, please visit www.globaldiscoverycollaborations.com, call +44 (0)207 368 9373 or email team@iqpc.co.uk.00:25:00IQPC_LondonnoDiscovery,Alliance,Partnerships,Academia,PharmaceuticalsPatrice Talaga, Director of Chemistry Outsourcing at UCB, shares his experience of early alliance partnerships between academia and pharmaceutical companies inhttp://www.blogtalkradio.com/helen-winsor/2010/08/12/abhi-arikhavBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/12/abhi-arikhav/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/12/abhi-arikhavThu, 12 Aug 2010 16:30:00 GMTHow your Value-Added BPO can Drive Finance TransformationAbhinav Arya, Transition Manager at Pearson talks about the approach he is taking to value-added Business Process Operations and how this is driving finance transformation. Firstly, he talks about the shift from function-based to process-based outsourcing. He offers his view on what is the bigger trend in the industry at the moment – outsourcing or automation. Finally, he tells us what he believes makes a good partnership between an organisation and a BPO. Abhinav Arya will be speaking at the Finance Transformation Europe 2010, which will take place from 22nd – 24th November in London. For those of our listeners interested in booking a place at this event, please visit www.fintransformation.co.uk, email info@iqpc.com or call 001 800 882 8684. 00:12:00IQPC_LondonnoBPO,Business Process Operations,Finance Transformation,SSON,FinanceAbhinav Arya, Transition Manager at Pearson talks about the approach he is taking to value-added Business Process Operations and how this is driving finance trahttp://www.blogtalkradio.com/helen-winsor/2010/08/11/alice-chapple-2Businesshttp://www.blogtalkradio.com/helen-winsor/2010/08/11/alice-chapple-2/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/11/alice-chapple-2Wed, 11 Aug 2010 08:00:00 GMTGetting up to Speed on ESG StrategiesAlice Chapple, Director for Sustainable Financial Markets at Forum for the Future, talks about the impact of the financial crisis and, indeed, environmental disasters such as the BP oil spill, on financial investing. Are we are likely to see environmental, social and governance factors routinely included in financial analysis in the future? And why is it important for investment firms to communicate their ESG initiatives to stakeholders? This interview highlights the growing importance of sustainable investment and how it could potentially develop. The interview also touches upon Forum for the Future's recently developed tool kit designed for fund managers in developing countries to encourage them to embed sustainability into their decision-making on investments. Alice will be speaking at the ESG Strategies for the Sustainable Investor conference in Belgium from 18th - 20th October. For further details about this event please visit www.esgstrategies.com. There is still time to book places, please call +44 (0) 207 368 9300 or email enquire@iqpc.co.uk.00:18:00IQPC_LondonnoESG,Sustainability,Sustainable Investment,Finance,EnvironmentalAlice Chapple, Director for Sustainable Financial Markets at Forum for the Future, talks about the impact of the financial crisis and, indeed, environmental dishttp://www.blogtalkradio.com/helen-winsor/2010/08/10/arie-kleingeld-interviewBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/10/arie-kleingeld-interview/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/10/arie-kleingeld-interviewTue, 10 Aug 2010 11:30:00 GMTThe Shape of a Successful BPE Strategy: Lessons from KPNArie Kleingeld, former Business Process Excellence Managing Director of Lean Six Sig at KPN, who now works in a consultancy capacity, joins Six Sigma to provide his top tips on how to implement a successful Business Process Improvement strategy. He offers his perspective on Process Improvement, why it is of growing importance in the telecoms sector, and where he sees the greatest opportunities for business benefit. The interview also looks at how to incorporate the voice of the customer into Process Improvement for both telecoms companies and other industries, while exploring what might be the next big investment area for telecoms companies in the process excellence space. Arie Kleingeld will be speaking at the Business Process Excellence for Telecoms and Utilities conference in London which runs from 25th - 27th October. For more details about this event please visit www.telecomsandutilities.com, call +44 (0)207 368 9300 or email enquire@iqpc.co.uk.00:16:00IQPC_LondonnoBusiness Process Excellence,Process Improvement,Telecoms,Customer,KPNArie Kleingeld, former Business Process Excellence Managing Director of Lean Six Sig at KPN, who now works in a consultancy capacity, joins Six Sigma to providehttp://www.blogtalkradio.com/helen-winsor/2010/08/03/sami-bahriBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/03/sami-bahri/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/03/sami-bahriTue, 03 Aug 2010 16:00:00 GMTApplying Lean Practices to DentistrySami Bahri, a Lean dentist who heads up Bahri Dental Group, was awarded the title the worlds's first 'Lean' dentist in 2007. He joins Six Sigma IQ to talk about the Lean course for dentists and lecture series for non-dentists that he is developing in Jacksonville. The interview looks at how Lean practices can be applied to dentistry and focuses on achieving a sustainable programme, transformation of the working culture, together with how to achieve value stream excellence and avoid failures. Sami Bahri also sums up the key themes of his book, Follow the Learner, published last year, which covers the role of the leader in building a Lean culture. Process improvement and operational excellence in healthcare will be the focus of the forthcoming H-PIN event in Chicago from September 28th - 30th. For further information about bookings, please visit www.h-pin.net, email enquire@iqpc.co.uk or call freephone on 0800 652 2363.00:30:00IQPC_Londonnolean,dentistry,healthcare,value stream,process excellenceSami Bahri, a Lean dentist who heads up Bahri Dental Group, was awarded the title the worlds's first 'Lean' dentist in 2007. He joins Six Sigma IQ to talk abouthttp://www.blogtalkradio.com/helen-winsor/2010/08/03/helmut-schutzBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/08/03/helmut-schutz/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/08/03/helmut-schutzTue, 03 Aug 2010 13:00:00 GMTChallenges and Changes in Bioequivalence StudiesHelmut Schutz, CEO of BEBAC, joins Pharma IQ to talk about the challenge of sample sizes in bioequivalence studies. The interview explores the idea of literature data versus pilot studies, the key issue of optimum sample size estimation and the viability of cost-cutting. He also tackles the subject from a regulatory perspective - looking at the main challenges in gaining regulatory approval for biosimilars and the different approaches used in the past to ensure regulatory compliance. Helmut Schutz will be speaking at the upcoming Bioequivalence and Bioavailability Studies conference in Munich from 25th-27th October. For more information on this event and booking enquiries please visit the website: www.bioequivalenceevent.com, call freephone 0800 652 2363 or email enquire@iqpc.co.uk.00:28:00IQPC_Londonnobioequivalence,bioavailability,sample size,pharmaceuticals,pilot studyHelmut Schutz, CEO of BEBAC, joins Pharma IQ to talk about the challenge of sample sizes in bioequivalence studies. The interview explores the idea of literaturhttp://www.blogtalkradio.com/helen-winsor/2010/07/30/teasdaleBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/30/teasdale/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/30/teasdaleFri, 30 Jul 2010 10:00:00 GMTHow to Identify and Control Genotoxic ImpuritiesDr Andrew Teasdale, Senior QA Executive at AstraZeneca, joins Pharma IQ to discuss Genotoxicity and Carcinogenicity Testing. He begins by summing up the challenges that exist with interpreting the regulatory guidelines and then discusses how people in the industry can overcome these challenges to accurately interpret the guidelines - and what changes need to be made at an industry level to overcome problems with interpreting the guidelines. The interview also covers the proposed harmonised guidelines from the ICH and whether these might solve the problems. Andrew will be presenting at the upcoming conference, Genotoxicity and Carcinogenicity Testing 2010, which will take place from 18th – 20th October in London. For anyone interested in attending, there’s still time to sign up for the conference. Further information about the agenda and speaker panel is available on our event website at www.genotoxconference.com, or alternatively you can contact our team for details on +44 (0) 207 368 9300 or email enquire@iqpc.co.uk. Andrew's new book, Genotoxic Impurities – Strategies for Identification and Control, is also due to be published late 2010/early 2011 by Wiley-Blackwell.00:18:00IQPC_Londonnogenotoxic,genotoxic impurities,carcinogenicity,ICH,AstraZenecaDr Andrew Teasdale, Senior QA Executive at AstraZeneca, joins Pharma IQ to discuss Genotoxicity and Carcinogenicity Testing. He begins by summing up the challenhttp://www.blogtalkradio.com/helen-winsor/2010/07/22/customer-experience-excellence-episode-1-customer-experience-and-outbound-contactBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/22/customer-experience-excellence-episode-1-customer-experience-and-outbound-contact/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/22/customer-experience-excellence-episode-1-customer-experience-and-outbound-contactThu, 22 Jul 2010 14:30:00 GMTCustomer Experience Excellence Episode 1: Customer Experience and Outbound Contact This podcast series aims to provide a sneak preview into some of the issues to be discussed at the Customer Experience Exchange – This first edition will look specifically at Customer Experience and Outbound Contact. We interview Morris Pentel, Chairman of the Customer Experience Foundation, who will be speaking at the Exchange about customers in control and their impact on the future of your business and the future of outbound contact in relation to social media development. The event takes place on 15th to 17th November in Monte Carlo. For further details on what Morris will be covering at the Customer Experience Exchange, visit www.customerexperienceexchange.com, or call +44(0) 207 368 9484 to find out if you qualify to attend.00:19:00IQPC_LondonnoCustomer Management,Customer Experience,Outbound Contact,Customer,Social NetworkingThis podcast series aims to provide a sneak preview into some of the issues to be discussed at the Customer Experience Exchange – This first edition will look shttp://www.blogtalkradio.com/helen-winsor/2010/07/21/martin-curley-1Businesshttp://www.blogtalkradio.com/helen-winsor/2010/07/21/martin-curley-1/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/21/martin-curley-1Wed, 21 Jul 2010 16:00:00 GMTTop Tips: IT Strategies for CIOsHow can CIOs manage IT for optimum business value? Dr Martin Curley, Senior Principal Engineer and Director of Intel Labs Europe at Intel Corporation, offers some best practice tips. Top on the agenda is how to derive more business value from IT spend amid tight budgets, and measures that can be taken to help IT departments contribute to the top-line growth of businesses. He also lets us in on how IVI's IT capability maturity framework works, and talks about his philosophy that we should move IT from being reactive to proactive - and ultimately, to move IT to where it is understood as 'innovation technology'.00:26:00IQPC_LondonnoIT,information technology,Enterprise Information Management,Intel,IT spendHow can CIOs manage IT for optimum business value? Dr Martin Curley, Senior Principal Engineer and Director of Intel Labs Europe at Intel Corporation, offers sohttp://www.blogtalkradio.com/helen-winsor/2010/07/20/birgitte-sogaardBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/20/birgitte-sogaard/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/20/birgitte-sogaardTue, 20 Jul 2010 13:00:00 GMTTips on Overcoming Obstacles in Biomarker Development and Achieving Successful CollaborationsHow can we overcome the latest challenges in biomarker development? Birgitte Sogaard, Divisional Director for Clinical Pharmacology and Translational Medicine at H Lundbeck A/S, discusses the key challenges in this area, in particular the need for cost-efficiency. She outlines some of the solutions used by her organisation to address the obstacles commonly faced during Phase I, such as successful biomarker development, improving trial design and microdosing. She also offers her perspective on identification and validation of biomarkers and whether it can provide benefit within Phase I trials. Finally, Birgitte outlines the main challenges in selecting partners and securing a good working relationship when entering into Discovery Outsourcing and Collaborations - and offers some best practice tips in assessing and working with CROs.00:22:00IQPC_LondonnoPhase 1,Biomarker,Microdosing,Clinical Trial,PharmaceuticalHow can we overcome the latest challenges in biomarker development? Birgitte Sogaard, Divisional Director for Clinical Pharmacology and Translational Medicine ahttp://www.blogtalkradio.com/helen-winsor/2010/07/19/arnab-dasBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/19/arnab-das/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/19/arnab-dasMon, 19 Jul 2010 15:00:00 GMTAdvice for Investors in the Post-Crisis Nordic Financial Market Arnab Das, Managing Director of Roubini Global Economics, speaks to Finance IQ in an exclusive interview, offering his analysis of how the Nordic markets have been impacted by the financial crisis. He offers his views on where the global economic recovery is headed, including how he sees the sovereign debt crisis in the Eurozone playing out and his current outlook on investing in the emerging markets. 00:16:00IQPC_LondonnoNordic,Finance,Sovereign Debt,Financial Crisis,Emerging MarketsArnab Das, Managing Director of Roubini Global Economics, speaks to Finance IQ in an exclusive interview, offering his analysis of how the Nordic markets have bhttp://www.blogtalkradio.com/helen-winsor/2010/07/19/morris-pentelBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/19/morris-pentel/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/19/morris-pentelMon, 19 Jul 2010 10:00:00 GMTCustomer Experience Excellence Episode 2 - Outbound Contact: Is dialling still cost effective?This podcast series aims to provide a sneak preview into some of the issues that will be discussed at the Customer Experience Exchange. The theme for this second session is Outbound Contact - The future of Up sell, Cross Sell and Service Calls - Is dialling still cost effective? We interview Morris Pentel, Chairman of the Customer Experience Foundation, who will be speaking at the Exchange about customers in control and their impact on the future of your business and the future of outbound contact in relation to social media development. The event takes place on 15th to 17th November in Monte Carlo. For further details on what Morris will be covering at the Customer Experience Exchange, visit www.customerexperienceexchange.com, or call +44(0) 207 368 9484 to find out if you qualify to attend.00:22:00IQPC_LondonnoUp sell,Cross Sell,Service Calls,Outbound Contact,Customer ExperienceThis podcast series aims to provide a sneak preview into some of the issues that will be discussed at the Customer Experience Exchange. The theme for this seconhttp://www.blogtalkradio.com/helen-winsor/2010/07/16/richard-peckBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/16/richard-peck/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/16/richard-peckFri, 16 Jul 2010 13:00:00 GMTHow to Build a Strong Strategy for Biosimilar Medicine Development and Approach Bioequivalence EfficRichard Peck, Director for Regulatory Affair at Finox, sums up the main challenges in developing biosimilar medicines, including cost-cutting pressures and the need to take on board regulatory changes and technology shifts. The interview drills down on Regulatory Authority requirements for the demonstration of bioequivalence and how this can prove an obstacle to developing biosimilars. Exploring the other side of the coin, the interview takes a look at the key opportunities available today in developing biosimilar medicines.00:13:00IQPC_LondonnoBiosimilar Medicine,Biosimilars,Bioequivalance,Regulation,PharmaceuticalRichard Peck, Director for Regulatory Affair at Finox, sums up the main challenges in developing biosimilar medicines, including cost-cutting pressures and thehttp://www.blogtalkradio.com/helen-winsor/2010/07/15/kathy-maasBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/15/kathy-maas/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/15/kathy-maasThu, 15 Jul 2010 15:00:00 GMTAfter the Crisis: Solvency II and Regulatory Change for the Pensions Industry Peter Lindblad, Senior Advisor and former President of PRI at Pensionsgaranti, talks to Finance IQ about how the pensions industry has changed since the financial crisis. He also discusses the new regulations that are likely to affect the industry, with a special focus on Solvency II and how it is being received.00:10:00IQPC_LondonnoPensions,Finance,Solvency II,Financial Regulations,PensionsgarantiPeter Lindblad, Senior Advisor and former President of PRI at Pensionsgaranti, talks to Finance IQ about how the pensions industry has changed since the financihttp://www.blogtalkradio.com/helen-winsor/2010/07/06/jacques-ruerBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/06/jacques-ruer/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/06/jacques-ruerTue, 06 Jul 2010 10:00:00 GMTA New Technique: Pumped Heat Energy StorageJacques Ruer, Assistant Director of Technology Development at Saipem, joins Energy and Utilities IQ to talk about a groundbreaking technique to take advantage of the large energy density contained in solids. He discusses why there is a need for different and new storage techniques and explains the work Saipem has been doing in this field in terms of the basic system design and theoretical process. Jacques Ruer will be speaking at the Pan-European Energy Storage Forum from 20th-22nd September in London. To book your place at the conference, please visit www.euroenergystorage.com, email enquire@iqpc.co.uk or call +44 (0)207 368 9301.00:13:00IQPC_LondonnoPumped Heat,Energy Storage,Land Energy Density,Energy,UtilitiesJacques Ruer, Assistant Director of Technology Development at Saipem, joins Energy and Utilities IQ to talk about a groundbreaking technique to take advantage ohttp://www.blogtalkradio.com/helen-winsor/2010/07/05/morris-pentelBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/05/morris-pentel/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/05/morris-pentelMon, 05 Jul 2010 10:30:00 GMTCustomer Experience Excellence Episode 1: Customer Experience and Outbound Contact This podcast series aims to provide a sneak preview into some of the issues to be discussed at the Customer Experience Exchange – This first edition will look specifically at Customer Experience and Outbound Contact. We interview Morris Pentel, Chairman of the Customer Experience Foundation, who will be speaking at the Exchange about customers in control and their impact on the future of your business and the future of outbound contact in relation to social media development. The event takes place on 15th to 17th November in Monte Carlo. For further details on what Morris will be covering at the Customer Experience Exchange, visit www.customerexperienceexchange.com, or call +44(0) 207 368 9484 to find out if you qualify to attend.00:16:00IQPC_LondonnoCustomer Management,Customer Experience,Outbound Contact,Customer,Social NetworkingThis podcast series aims to provide a sneak preview into some of the issues to be discussed at the Customer Experience Exchange – This first edition will look shttp://www.blogtalkradio.com/helen-winsor/2010/07/01/tom-bangeman-newBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/07/01/tom-bangeman-new/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/07/01/tom-bangeman-newThu, 01 Jul 2010 15:30:00 GMTBusiness Benefits of the Nordic Region for Shared Services and OutsourcingThe Nordic region is growing as a hub for Shared Services and Outsourcing activity. This interview with Tom Bangemann, Vice-President of Business Transformation at the Hackett Group, explores the challenges facing businesses looking to offshore and why the Nordic region holds growing appeal. As an expert in the field, Tom discusses how he sees the Shared Services industry developing over the next few years. He will be speaking at the forthcoming Nordic Shared Services and Outsourcing conference taking place in Copenhagen from September 14th-15th. For further information about the event and how to book a place, please visit the website: www.nordicsharedservices.com 00:15:00IQPC_LondonnoNordic,Shared Services,Outsourcing,SSON,HackettThe Nordic region is growing as a hub for Shared Services and Outsourcing activity. This interview with Tom Bangemann, Vice-President of Business Transformationhttp://www.blogtalkradio.com/helen-winsor/2010/06/29/technologies-and-platforms-to-achieving-complete-domain-awareness-1Businesshttp://www.blogtalkradio.com/helen-winsor/2010/06/29/technologies-and-platforms-to-achieving-complete-domain-awareness-1/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/06/29/technologies-and-platforms-to-achieving-complete-domain-awareness-1Tue, 29 Jun 2010 11:00:00 GMTTechnologies and platforms to achieving complete domain awareness The cornerstone of military reconnaissance and surveillance is achieving complete domain awareness. Commodore Vasan of the Centre for Asia Studies talks about the challenges in both the Indian Ocean region and globally. The interview touches upon the key issues of terrorism and piracy and the latest technological and platform developments to help counter these threats.00:27:00IQPC_Londonnomaritime,reconnaissance,surveillance,domain awareness,terrorismThe cornerstone of military reconnaissance and surveillance is achieving complete domain awareness. Commodore Vasan of the Centre for Asia Studies talks about thttp://www.blogtalkradio.com/helen-winsor/2010/06/21/thirtleBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/06/21/thirtle/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/06/21/thirtleMon, 21 Jun 2010 15:00:00 GMTThe benefits, challenges and evolution of unmanned combat air vehicles Interview with Winged Commander Chris Thirtle covering the future direction of the use of UCAVs in the RAF. The interview explores key issues including the core benefits of using UCAVs operationally, the roadblocks stopping UCAVs from becoming more pervasive and whether there will ever be a truly autonomous UCAV. He also discusses the issue of pilots flying remotely piloted aircraft (RPAs) without traditional RAF pilot training - and the implications to RPA development, and considers at what point RPAs hold sufficient capability to become part of the force mix.00:13:00IQPC_LondonnoUCAVs,RAF,Thirtle,unmanned,defenceInterview with Winged Commander Chris Thirtle covering the future direction of the use of UCAVs in the RAF. The interview explores key issues including the corehttp://www.blogtalkradio.com/helen-winsor/2010/06/08/developing-excellence-in-explosive-ordnance-disposalBusinesshttp://www.blogtalkradio.com/helen-winsor/2010/06/08/developing-excellence-in-explosive-ordnance-disposal/#commentshttp://www.blogtalkradio.com/helen-winsor/2010/06/08/developing-excellence-in-explosive-ordnance-disposalTue, 08 Jun 2010 16:00:00 GMTDeveloping excellence in explosive ordnance disposal NATO's Centre of Excellence for Explosive Ordnance Disposal is charged with developing and promoting best practice in the disposal of explosive devices and associated combat engineering. It shares best practice concepts through training courses for NATO partner nations. Colonel Lackovic, Director of the Centre of Excellence discusses new developments in the field and how the organisation is working to spread knowledge. Colonel Lackovic will also be speaking at the Combat Engineering Conference 2010, to be held at CCT Canary Wharf in London between 1st and 2nd July. For more information please visit: www.combatengineering.org00:30:00IQPC_Londonnocolonel lackovic,explosive ordnance disposal,EOD,defence,militaryNATO's Centre of Excellence for Explosive Ordnance Disposal is charged with developing and promoting best practice in the disposal of explosive devices and asso