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The New Customs of Customer Relations for High End Salespeople

  • Broadcast in Business
GURUS Selling System

GURUS Selling System


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A lot of salespeople, sales managers and even sales trainers give lip-service to building relationships with customers. Of course, there are some viable questions to answer, like: What does “customer relationship” REALLY mean? How do you do it? How do you avoid over-doing it? How do you leverage it? And (most important of all) does the stuff I learned about customer relations a few years ago still apply today? To help answer these questions I decided to interview Dr. Drew Stevens, author of ‘Split Second Selling and ‘Split Second Customer Service.’ During our interview we explored: *The new norms of selling and customer relations *The big trends for customer relations going forward *The issues with training and customer relation skills *And much more