http://www.blogtalkradio.com/going-retailAn insider's guide to building your retail business. From site selection to lease negotiation, to construction, to marketing and beyond we share important tips, humorous anecdotes, and just about everything you need to know before you sign that lease. Join hosts Bob Dye and Jerry Anderson as they wade their way through the issues that can make or break the success of your business. enCopyright Bob Dye (C/O Blogtalkradio)Sat, 15 Jun 2019 14:15:00 GMTThu, 06 Jun 2013 17:00:00 GMTBusinessBlogTalkRadio Feed v2.0https://dasg7xwmldix6.cloudfront.net/hostpics/54e92404-6811-4026-9cc6-c1a3d07b69a0_irs_100611-049.jpghttp://www.blogtalkradio.com/going-retailAn insider's guide to building your retail business. From site selection to lease negotiation, to construction, to marketing and beyond we share important tips, humorous anecdotes, and just about everything you need to know before you sign that lease. Join hosts Bob Dye and Jerry Anderson as they wade their way through the issues that can make or break the success of your business. feeds@blogtalkradio.comBlogTalkRadio.combusiness,retail,landlord,tenant,lease,commercial,shopping centers,commercial real estate,shopping center,economyBob DyenoAn insider's guide to building your retail business. From site selection to lease negotiation, to construction, to marketing and beyond we share important tiepisodichttp://www.blogtalkradio.com/going-retail/2013/06/06/crossing-the-aisleBusinesshttp://www.blogtalkradio.com/going-retail/2013/06/06/crossing-the-aisle/#commentshttp://www.blogtalkradio.com/going-retail/2013/06/06/crossing-the-aisleThu, 06 Jun 2013 17:00:00 GMTCrossing the Aisle In politics, crossing the aisle at least symbolizes a significant shift in personal belief and ideology but what does it mean in retail? We have one example we are going to explore in this show as Bob Dye has taken the leap; after 30+ years (which he won't admit to) on the Landlord's side of the fence, he has become a retail Tenant! Tune in to listen to the story and hear how a career of experience helps and/or hinders a new business owner! If you are a commercial business tenant (or just curious!) be sure to listen and call in with questions, either via phone (714-333-3328) or the Skype link from the Web page for this episode. The Skype link will appear next to the call in number once the show has started. 01:07:00Bob DyenoRetail,Landlord,Tenant,shopping center,businessIn politics, crossing the aisle at least symbolizes a significant shift in personal belief and ideology but what does it mean in retail? We have one example wehttp://www.blogtalkradio.com/going-retail/2013/05/30/the-resurgance-in-retailBusinesshttp://www.blogtalkradio.com/going-retail/2013/05/30/the-resurgance-in-retail/#commentshttp://www.blogtalkradio.com/going-retail/2013/05/30/the-resurgance-in-retailThu, 30 May 2013 17:00:00 GMTThe Resurgence in Retail True to our word we remained off air until retail rebounded.  Actually we were just enjoying a longer than anticipated sabbatical.  Based on the attendance at the annual ICSC Recon in Las Vegas, the retail industry has made the turn and activity form both sides of the retail counter has been ferocious.  What are some of the indicators?  is this just a temporary rebound?  Join the irrepressible Bob Dye and the overly analytical Jerry Anderson as they discuss, debate and investigate where all of this is going. 01:04:00Bob DyenoRetail,Economy,Shopping Centers,Business,LeasingTrue to our word we remained off air until retail rebounded.  Actually we were just enjoying a longer than anticipated sabbatical.  Based on the attendance athttp://www.blogtalkradio.com/going-retail/2012/12/20/news-and-views-christmas-joyBusinesshttp://www.blogtalkradio.com/going-retail/2012/12/20/news-and-views-christmas-joy/#commentshttp://www.blogtalkradio.com/going-retail/2012/12/20/news-and-views-christmas-joyThu, 20 Dec 2012 17:00:00 GMTNews and Views; Christmas Joy? Hard to believe Christmas is already here! By all reports, the season got off to a great start on Black Friday but has that momentum been maintained? In today's show, Bob and Jerry review the latest news and views on the Holiday season; feast or famine? Grinch or grand? Tune in to find out!   01:07:00Bob Dyenoretail,Christmas Sales,Grinch,news,landlordHard to believe Christmas is already here! By all reports, the season got off to a great start on Black Friday but has that momentum been maintained? In today'http://www.blogtalkradio.com/going-retail/2012/12/06/the-personal-guaranty-a-faustian-bargainBusinesshttp://www.blogtalkradio.com/going-retail/2012/12/06/the-personal-guaranty-a-faustian-bargain/#commentshttp://www.blogtalkradio.com/going-retail/2012/12/06/the-personal-guaranty-a-faustian-bargainThu, 06 Dec 2012 17:00:00 GMTThe Personal Guaranty ... a Faustian Bargain? Unless you already own a business, the Personal Guaranty is a clause to expect in your Lease but it does not have to be a deal with the devil, costing you your mortal soul, first-born child, retirement nest egg, or all of the above. Business is tough and creating a successful business from the ground up is even tougher, prompting Landlord's to try and protect their interests via a guaranty of the value of your Lease. Not handled up front during negotiations can cost you but there are things to do to save your soul! Listen in as Bob and Jerry talk about things to do and not to do in this critical part of your Lease. 01:02:00Bob DyenoFaust,retail,lease,landlord,real estateUnless you already own a business, the Personal Guaranty is a clause to expect in your Lease but it does not have to be a deal with the devil, costing you yourhttp://www.blogtalkradio.com/going-retail/2012/11/29/sleigh-bells-ringare-you-listeningBusinesshttp://www.blogtalkradio.com/going-retail/2012/11/29/sleigh-bells-ringare-you-listening/#commentshttp://www.blogtalkradio.com/going-retail/2012/11/29/sleigh-bells-ringare-you-listeningThu, 29 Nov 2012 17:00:00 GMTSleigh Bells Ring.....Are You Listening? Sleigh bells are ringing!  How about the cash registers?  How did Black Friday pan out for the nation's retailers?  The pundits are all over the map from the South Pole to the North Pole and all points between.  Listen in with Bob and Jerry and get the real scoop from two guys who know.  Better yet, call in, join in and tell us what you think! 01:04:00Bob DyenoRetail,Christmas Sales,Sales Forecasts,Retailer Report Card,Black FridaySleigh bells are ringing!  How about the cash registers?  How did Black Friday pan out for the nation's retailers?  The pundits are all over the map from the Shttp://www.blogtalkradio.com/going-retail/2012/10/11/as-the-mall-turns--part-iiBusinesshttp://www.blogtalkradio.com/going-retail/2012/10/11/as-the-mall-turns--part-ii/#commentshttp://www.blogtalkradio.com/going-retail/2012/10/11/as-the-mall-turns--part-iiThu, 11 Oct 2012 17:00:00 GMTAs The Mall Turns - Part II In the last podcast, Bob and Jerry discussed renewal options and what does it mean when a tenant "loses their lease". We just scratched the surface though; there are horror stories to share and lessons to learn to avoid losing your business due to holes in your lease that would allow the Landlord to take the space back. Tune in today to hear about some things to look for and address in your lease. 01:00:00Bob Dyenotenant,landlord,retail,lease,commercial real estateIn the last podcast, Bob and Jerry discussed renewal options and what does it mean when a tenant "loses their lease". We just scratched the surface though; thehttp://www.blogtalkradio.com/going-retail/2012/09/27/as-the-mall-turns--the-renewal-optionBusinesshttp://www.blogtalkradio.com/going-retail/2012/09/27/as-the-mall-turns--the-renewal-option/#commentshttp://www.blogtalkradio.com/going-retail/2012/09/27/as-the-mall-turns--the-renewal-optionThu, 27 Sep 2012 17:00:00 GMTAs The Mall Turns - The Renewal Option Like sands through an hour glass, so go the years of your lease.  Part soap opera, part reality show, and a real horror show if you did not include option terms in your lease.  To the Landlord it represents a shackle on the future.  To the Tenant it could be the one thing that keeps him in business. Join Jerry and Bob as they take the gloves off to discuss and debate both sides of this argument. 01:04:00Bob DyenoRetail,Lease Negotiation,Business,Landlords,TenantsLike sands through an hour glass, so go the years of your lease.  Part soap opera, part reality show, and a real horror show if you did not include option termhttp://www.blogtalkradio.com/going-retail/2012/09/06/liar-liarEntrepreneurhttp://www.blogtalkradio.com/going-retail/2012/09/06/liar-liar/#commentshttp://www.blogtalkradio.com/going-retail/2012/09/06/liar-liarThu, 06 Sep 2012 17:00:00 GMTLiar, Liar In this unconventional and interesting departure from our normal platform, Bob and hopefully Jerry will discuss and debate the facts, myths, truths and lies of both sides of the political isle.  With the Republican National Convention recently adjourned and the Democratic National Convention in full swing, there is no better time to dig into who really is watching out for the interests of small business. 01:11:00Bob DyenoSmall Business,Presidential Election,Republicans,Democrats,EconomyIn this unconventional and interesting departure from our normal platform, Bob and hopefully Jerry will discuss and debate the facts, myths, truths and lies ofhttp://www.blogtalkradio.com/going-retail/2012/08/09/the-downsizing-of-retailBusinesshttp://www.blogtalkradio.com/going-retail/2012/08/09/the-downsizing-of-retail/#commentshttp://www.blogtalkradio.com/going-retail/2012/08/09/the-downsizing-of-retailThu, 09 Aug 2012 17:00:00 GMTThe Downsizing of Retail Downsizing is a dangerous term in today's economy as this country still tries to recover and too many are still out of work but there is a "downsizing" movement hitting retail. The best evidence is Walmart and their Neighborhood Market concept, bringing smaller footprint stores into areas they otherwise would not consider. Couple that with the JC Penney concept of developing small "stores within a store" and the downsizing of retail is on! Listen in as Bob and Jerry discuss this movement and whether it can save struggling retailers such as Best Buy while also giving the 800-pound gorilla that is Walmart an even bigger slice of the pie!   01:16:00Bob DyenoWalmart,downsize,retail,JC Penney,commercial real estateDownsizing is a dangerous term in today's economy as this country still tries to recover and too many are still out of work but there is a "downsizing" movemenhttp://www.blogtalkradio.com/going-retail/2012/07/12/as-the-worm-turnsBusinesshttp://www.blogtalkradio.com/going-retail/2012/07/12/as-the-worm-turns/#commentshttp://www.blogtalkradio.com/going-retail/2012/07/12/as-the-worm-turnsThu, 12 Jul 2012 17:00:00 GMTAs the Worm Turns ... In a recent article in the Oregonian, CenterCal Properties announced plans to upgrade a shopping center in Tualatin, Oregon, across the freeway from their successful Nyberg Woods mall. Couple that with Targets construction of a CityTarget store in Portland's Galleria center and plans for Apple to move from their current Pioneer Place basement location to a demolished and rebuilt street-level site Saks used to occupy and you can't help but wonder if the "worm is turning" in Portland commercial real estate. Is this true? How about the rest of the country; is there reason for optimism? Given Bob and Jerry's history with CenterCal and home base in metro Portland, this seems a worthy topic!   01:10:00Bob DyenoPortland,commercial real estate,retail,recession,shoppingIn a recent article in the Oregonian, CenterCal Properties announced plans to upgrade a shopping center in Tualatin, Oregon, across the freeway from their succhttp://www.blogtalkradio.com/going-retail/2012/07/05/to-catch-a-thiefBusinesshttp://www.blogtalkradio.com/going-retail/2012/07/05/to-catch-a-thief/#commentshttp://www.blogtalkradio.com/going-retail/2012/07/05/to-catch-a-thiefThu, 05 Jul 2012 17:00:00 GMTTo Catch a Thief Part II of our series on shrinkage and no, we're not referring to George Costanza! Whether you are a small business with 2 employees or a manufacturer with 2,000 employees,  losses due to employee theft represents 35.4% of all shrinkage. It can be the simple theft of office supplies or a sophisticated, carefully engineered professional crime and the effect on a company's bottom line can be devastating.    Listen to Jerry and Bob as they discuss some statistics that will shock and amaze you and steps that you can take to safeguard your business and bottom line.   01:05:00Bob DyenoEmployee Theft,Retail,Security,Risk Management,Loss ControlPart II of our series on shrinkage and no, we're not referring to George Costanza! Whether you are a small business with 2 employees or a manufacturer with 2,http://www.blogtalkradio.com/going-retail/2012/06/21/catch-me-if-you-canBusinesshttp://www.blogtalkradio.com/going-retail/2012/06/21/catch-me-if-you-can/#commentshttp://www.blogtalkradio.com/going-retail/2012/06/21/catch-me-if-you-canThu, 21 Jun 2012 17:00:00 GMTCatch Me if You Can Shoplifting hits retailers for over $13,000,000,000 and represents 38.4% of a company's shrinkage each year. Losses due to employee theft represents 35.4% of all shrinkage. The effect on a company's bottom line can be devastating.  Shoplifting has gone from the errant shoplifting incident to a sophisticated, carefully engineered professional crime.  Listen to Jerry and Bob as they discuss some statistics that will shock and amaze you and steps that you can take to safeguard your precious merchandise and bottom line.             01:00:00Bob DyenoShoplifting,Loss Prevention,Employee Theft,Retail,FraudShoplifting hits retailers for over $13,000,000,000 and represents 38.4% of a company's shrinkage each year. Losses due to employee theft represents 35.4% of ahttp://www.blogtalkradio.com/going-retail/2012/06/07/planning-and-permits--tales-from-the-dark-side-iiBusinesshttp://www.blogtalkradio.com/going-retail/2012/06/07/planning-and-permits--tales-from-the-dark-side-ii/#commentshttp://www.blogtalkradio.com/going-retail/2012/06/07/planning-and-permits--tales-from-the-dark-side-iiThu, 07 Jun 2012 17:00:00 GMTPlanning and Permits - Tales From The Dark Side II In the last podcast, Bob and Jerry touched on the Planning and Permits process and how it is usually the one area new entrepreneurs do not investigate thoroughly. As quoted in the show description, "Failing to plan is planning to fail"; the planning and permitting process for retail projects is complicated, time consuming and can be costly. Knowing what you can and can't do with a piece of property or vacant space is critical; knowing how to navigate the entitlement and permit process even more so.  This week, Bob and Jerry continue the discussion.   01:06:00Bob DyenoRetail,Building Department,Building Inspectors,Construction,Shopping CentersIn the last podcast, Bob and Jerry touched on the Planning and Permits process and how it is usually the one area new entrepreneurs do not investigate thoroughhttp://www.blogtalkradio.com/going-retail/2012/05/24/planning-and-permits--more-tales-from-the-dark-sideBusinesshttp://www.blogtalkradio.com/going-retail/2012/05/24/planning-and-permits--more-tales-from-the-dark-side/#commentshttp://www.blogtalkradio.com/going-retail/2012/05/24/planning-and-permits--more-tales-from-the-dark-sideThu, 24 May 2012 17:00:00 GMTPlanning and Permits - More Tales From The Dark Side What is the saying -  "Failing to plan is planning to fail?" The planning and permitting process for retail projects is complicated, time consuming and can be costly. It can create an avalanche of issues not the least of which are the frequent trips to Costco for the really big bottles of Tylenol. Knowing what you can and can't do with a piece of property or vacant space is critical. Knowing how to navigate the entitlement and permit process even more so.  Join Jerry and Bob as they discuss some of their past projects and challenges, how these were overcome and how some of these ideas could help you before you kick off your retail project. 01:03:00Bob DyenoRetail,Building Department,Building Inspectors,Construction,Shopping CentersWhat is the saying -  "Failing to plan is planning to fail?" The planning and permitting process for retail projects is complicated, time consuming and can behttp://www.blogtalkradio.com/going-retail/2012/05/17/icsc-not-a-four-letter-wordBusinesshttp://www.blogtalkradio.com/going-retail/2012/05/17/icsc-not-a-four-letter-word/#commentshttp://www.blogtalkradio.com/going-retail/2012/05/17/icsc-not-a-four-letter-wordThu, 17 May 2012 17:00:00 GMTICSC: Not a Four Letter Word Next week, the International Council of Shopping Centers (ICSC) has it's annual trade show in Las Vegas, with thousands of participants invading the convention center. As a single or multi-unit retail business owner/tenant, how does this event and organization affect you? When you hear ICSC, does it conjure up images of the Accounting Department in the Dilbert comic strip; a group of trolls in the dungeon who hold all the power and enforce arbitrary rules striking fear and mayhem into the masses? Or is it more; is it an organization you should be aware of and consider membership in? In today's program, Bob (seasoned ICSC member) and Jerry (uninformed tenant) discuss ICSC, what the organization can and can't do for you, the business owner. Will what goes on in Vegas stay in Vegas? 01:06:00Bob DyenoICSC,Las Vegas,lease,retail,commercial real estateNext week, the International Council of Shopping Centers (ICSC) has it's annual trade show in Las Vegas, with thousands of participants invading the conventionhttp://www.blogtalkradio.com/going-retail/2012/05/10/location-location-not-that-locationBusinesshttp://www.blogtalkradio.com/going-retail/2012/05/10/location-location-not-that-location/#commentshttp://www.blogtalkradio.com/going-retail/2012/05/10/location-location-not-that-locationThu, 10 May 2012 17:00:00 GMTLocation, Location, Not That Location! Is there a more tired or overused saying in the commercial real estate business than location, location, location? Maybe and maybe not but, overused or not, it remains a very important component to the success of your business. Besides the brick and mortar store image it conveys, location on the Internet is becoming equally, if not sometimes more, important. In today's show, Bob and Jerry debate the importance of location and revisit the very first episode of Going Retail! 01:03:00Bob Dyenolocation,commercial real estate,retail,Internet shopping,landlordIs there a more tired or overused saying in the commercial real estate business than location, location, location? Maybe and maybe not but, overused or not, ithttp://www.blogtalkradio.com/going-retail/2012/05/03/caging-the-tiger-reduxBusinesshttp://www.blogtalkradio.com/going-retail/2012/05/03/caging-the-tiger-redux/#commentshttp://www.blogtalkradio.com/going-retail/2012/05/03/caging-the-tiger-reduxThu, 03 May 2012 17:00:00 GMTCaging the Tiger, Redux In last weeks show, Bob touched on how not all Landlords are bad and it reminded us of "Caging the Tiger", an episode from a year ago where we discussed what we called "Predatory Landlords". Blatantly copying the description for that program, they're out there! With some, base rent is not enough to make a living. Aggressive tactics with penalties, overstated CAM, restrictive lease language, the tactics of some Landlords prevent the ability to create a partner from a significant relationship in the success of your business. In today's show, Bob and Jerry talk about some of these tactics and how you can defend yourself against them.   01:02:00Bob Dyenolease,landlord,tenant,retail,commercial real estateIn last weeks show, Bob touched on how not all Landlords are bad and it reminded us of "Caging the Tiger", an episode from a year ago where we discussed what whttp://www.blogtalkradio.com/going-retail/2012/04/26/singleand-uniqueBusinesshttp://www.blogtalkradio.com/going-retail/2012/04/26/singleand-unique/#commentshttp://www.blogtalkradio.com/going-retail/2012/04/26/singleand-uniqueThu, 26 Apr 2012 17:00:00 GMTSingle.......and unique Sound like the singles page on Craigslist?  Not quite.  We're talking about exclusivity, specifically as it affects running or opening a retail business. Having an "Exclusive Clause" written into your lease is strongly encouraged. Understanding how it can affect you is also strongly encouraged! And most landlords avoid it like the plague. What is it, why is it important, how can it help you or in the reverse, hurt you.  Join Jerry and Bob as they discuss and debate this important and oft-overlooked clause in the lease. 01:04:00Bob DyenoRetail,Unique,Exclusive,Lease Clauses,Shopping CentersSound like the singles page on Craigslist?  Not quite.  We're talking about exclusivity, specifically as it affects running or opening a retail business. Havinhttp://www.blogtalkradio.com/going-retail/2012/04/19/co-tenancy-a-business-pre-nupBusinesshttp://www.blogtalkradio.com/going-retail/2012/04/19/co-tenancy-a-business-pre-nup/#commentshttp://www.blogtalkradio.com/going-retail/2012/04/19/co-tenancy-a-business-pre-nupThu, 19 Apr 2012 17:00:00 GMTCo-Tenancy; A Business Prenup? We all know what a prenuptial agreement is and how it can possibly be a contentious issue going into a marriage. Is there an equivalent in retail? The Co-Tenancy Clause can protect you should there be a "break up" (large anchor store, or too many little stores, leaving the shopping center) in the Landlord-Tenant relationship but these are not always easy to get. What is this clause, why can it save your business and why are Landlords reluctant to include it in a lease? Listen in today as Bob and Jerry dig into this part of the lease, a potential savior of your business should an anchor store "go dark" but a possible house of cards to the Landlord. 01:05:00Bob Dyenoco-tenancy,landlord,lease,retail,tenantWe all know what a prenuptial agreement is and how it can possibly be a contentious issue going into a marriage. Is there an equivalent in retail? The Co-Tenanhttp://www.blogtalkradio.com/going-retail/2012/04/12/nnnooo-youre-charging-me-for-whatBusinesshttp://www.blogtalkradio.com/going-retail/2012/04/12/nnnooo-youre-charging-me-for-what/#commentshttp://www.blogtalkradio.com/going-retail/2012/04/12/nnnooo-youre-charging-me-for-whatThu, 12 Apr 2012 17:00:00 GMTNNNooo! You're Charging Me For What?!? NNN, a.k.a. Triple Nets .... that notorius bucket of money that you pay the Landlord on top of your actual rent. If you're just starting out, trying to create a new business, this can be a big gotcha in your lease! Taxes, insurance, landscaping, snow removal, administrative costs, the Landlord's executive golf junket; what the heck should you actual pay for, what shouldn't you and why?  In this episode, Bob and Jerry will break down NNN and CAM (Common Area Maintenance), that part of your monthly bill that can fluctuate beyond reason if you're not careful. 01:02:00Bob DyenoNNN,CAM,lease,retail,landlordNNN, a.k.a. Triple Nets .... that notorius bucket of money that you pay the Landlord on top of your actual rent. If you're just starting out, trying to createhttp://www.blogtalkradio.com/going-retail/2012/04/05/introduction-to-irsBusinesshttp://www.blogtalkradio.com/going-retail/2012/04/05/introduction-to-irs/#commentshttp://www.blogtalkradio.com/going-retail/2012/04/05/introduction-to-irsThu, 05 Apr 2012 17:00:00 GMTIntroduction to IRS April Fools! We're back! Yes it's been a while since a show, but this is not an April Fools joke; we return to BlogTalkRadio on April 5th.Maybe it's time to reintroduce ourselves .... Integrated Retail Solutions is a group of industry pros who offer a variety of strategic services for businesses opening a new location, relocating or expanding.  You didn't think we were talking about the other IRS did you? No...."we're the good guys". Join Jerry and Bob as they walk you through how IRS came to be, it's mission and it's future.  Are you a franchisee or hoping to be one?  Don't miss this week's episode. 01:00:00Bob DyenoIRS,Retail,Franchising,Landlord,TenantApril Fools! We're back! Yes it's been a while since a show, but this is not an April Fools joke; we return to BlogTalkRadio on April 5th.Maybe it's time to rehttp://www.blogtalkradio.com/going-retail/2012/02/16/some-companies-are-misleadingBusinesshttp://www.blogtalkradio.com/going-retail/2012/02/16/some-companies-are-misleading/#commentshttp://www.blogtalkradio.com/going-retail/2012/02/16/some-companies-are-misleadingThu, 16 Feb 2012 17:00:00 GMTSome Companies Are Misleading We recently received a mailing from the Corporate Regulatory Committee indicating we needed to file our corporate annual report; all we needed to do was fill in the enclosed form and send them $238! Some companies are misleading (S.C.A.M) .... although the letter looked somewhat official and had a return address in the state capitol of Salem, Oregon, closer review showed some of the broken English and misspellings typical of an email promising you a cut of the pie to help Prince YaddaYadda get his fortune out of Nigeria! Yes, there are scams directed specifically at the uninformed business owner; the elderly are not the only targets. Listen in as Bob and Jerry share examples of business scamming attempts through all imaginable means; email, regular mail and the slick salesman walking in the door. 01:03:00Bob Dyenoscam,retail,landlord,lease,commercial real estateWe recently received a mailing from the Corporate Regulatory Committee indicating we needed to file our corporate annual report; all we needed to do was fill ihttp://www.blogtalkradio.com/going-retail/2012/02/09/what-a-conceptBusinesshttp://www.blogtalkradio.com/going-retail/2012/02/09/what-a-concept/#commentshttp://www.blogtalkradio.com/going-retail/2012/02/09/what-a-conceptThu, 09 Feb 2012 17:00:00 GMTWhat a Concept! So you have a business that is a little different than the other guys and somebody comes in and says "Hey, this is great! Can I buy into this?". So what do you do? How about franchise the idea! In the last two episodes, we talked about buying into a business from the franchisee's perspective; in this show, we approach it from the franchisors side with special guest Michael Seitz, President of Nature's Pet Market Franchising. Tune in to hear Michael talk about his rapidly growing franchise and the trials and tribulations of bringing a concept to the franchise world. 01:04:00Bob Dyenofranchise,pet,retail,new business,opportunitySo you have a business that is a little different than the other guys and somebody comes in and says "Hey, this is great! Can I buy into this?". So what do youhttp://www.blogtalkradio.com/going-retail/2012/01/19/show-me-the-moneyEntrepreneurhttp://www.blogtalkradio.com/going-retail/2012/01/19/show-me-the-money/#commentshttp://www.blogtalkradio.com/going-retail/2012/01/19/show-me-the-moneyThu, 19 Jan 2012 17:00:00 GMTShow Me The Money! When looking for a franchise business, "showing you the money" is not always something a franchisor will do. In searching for a business to call your own, there are no sure things but there are ways to try to minimize the risk. Listen in as Bob and Jerry continue the discussion about finding a franchise; what is the FDD and what nuggets can it give you? How about ROBS? Is that what happens to me by signing up with a franchise (maybe!) or is it a creative financing option leveraging my own assets since banks are still reluctant to provide financing (definitely!)?  01:04:00Bob DyenoFDD,ROBS,entrepreneur,franchise,retailWhen looking for a franchise business, "showing you the money" is not always something a franchisor will do. In searching for a business to call your own, therhttp://www.blogtalkradio.com/going-retail/2012/01/12/franchising-101Entrepreneurhttp://www.blogtalkradio.com/going-retail/2012/01/12/franchising-101/#commentshttp://www.blogtalkradio.com/going-retail/2012/01/12/franchising-101Thu, 12 Jan 2012 17:00:00 GMTFranchising 101 There is probably no better time to start your own business than now especially if you fall in the category of over-qualified and unemployed .  More and more business professionals are transitioning from employee to employer and a franchise is the number one vehicle to get your own business mojo going.  Join Jerry and Bob as they discuss best franchises for the money, some of the steps to take and some of the pitfalls to avoid. 01:02:00Bob DyenoFranchising,Small Business,Being Your Own Boss,Business Opportunities,RetailThere is probably no better time to start your own business than now especially if you fall in the category of over-qualified and unemployed .  More and more bhttp://www.blogtalkradio.com/going-retail/2011/12/15/ho-ho-ho-merry-chritmaBusinesshttp://www.blogtalkradio.com/going-retail/2011/12/15/ho-ho-ho-merry-chritma/#commentshttp://www.blogtalkradio.com/going-retail/2011/12/15/ho-ho-ho-merry-chritmaThu, 15 Dec 2011 17:00:00 GMTHo, Ho, Ho! Merry Chri$tma$!Another Black Friday and Cyber Monday in the books and, despite factions of Occupy "Wherever and Whatever" threatening a disruption of some retail centers and the pepper spraying of shoppers by shoppers, it appears the books will have a positive conclusion! Maybe Bob' positive prognostication for the season was more on target than the conservative views taken by various think tanks in the industry. Listen in as Bob and Jerry discuss the Good, the Bad and the Ugly of another kick off to the retail high season.  01:02:00Bob Dyenoblack friday,cyber monday,christmas,retail,occupyAnother Black Friday and Cyber Monday in the books and, despite factions of Occupy "Wherever and Whatever" threatening a disruption of some retail centers and thttp://www.blogtalkradio.com/going-retail/2011/11/17/buddy-can-you-spare-a-jobBusinesshttp://www.blogtalkradio.com/going-retail/2011/11/17/buddy-can-you-spare-a-job/#commentshttp://www.blogtalkradio.com/going-retail/2011/11/17/buddy-can-you-spare-a-jobThu, 17 Nov 2011 17:00:00 GMTBuddy, Can You Spare a Job?   Travel conflicts have forced Bob and Jerry to skip a show on November 10th but they will return on the 17th with a vengeance! In a bit of a stretch relating this episode to the last one regarding Holiday sales forecasts, what about the job forecasts for the season? Over the last several months we’ve all seen and heard the rhetoric around budget deficits and job creation but where are we now and how has it affected the retail job market going into the busiest time of the year? Is the economy really on an upward swing and will there be jobs to fund a Merry Christmas? Listen in as Bob and Jerry once again express their opinions! 00:56:00Bob DyenoJobs,Christmas,Retail,Obama,budgetTravel conflicts have forced Bob and Jerry to skip a show on November 10th but they will return on the 17th with a vengeance! In a bit of a stretch relatinghttp://www.blogtalkradio.com/going-retail/2011/11/03/holiday-spending-forecastBusinesshttp://www.blogtalkradio.com/going-retail/2011/11/03/holiday-spending-forecast/#commentshttp://www.blogtalkradio.com/going-retail/2011/11/03/holiday-spending-forecastThu, 03 Nov 2011 17:00:00 GMTHoliday Spending Forecast How will retailers fare this upcoming holiday shopping season?  There are a lot of distractions; the loons of Occupy Wall Street, a world economy that can't quite get its land legs, and a Dow Jones that is still looking for the "average".  Join Jerry and Bob as they discuss, debate and occasionally disagree on whether there will be goodies or a lump of coal in your stocking. 01:04:00Bob DyenoRetail Forecast,Holiday Shopping,Sales,Santa,EconomyHow will retailers fare this upcoming holiday shopping season?  There are a lot of distractions; the loons of Occupy Wall Street, a world economy that can't quhttp://www.blogtalkradio.com/going-retail/2011/10/27/alls-fair-in-love-and-taxesBusinesshttp://www.blogtalkradio.com/going-retail/2011/10/27/alls-fair-in-love-and-taxes/#commentshttp://www.blogtalkradio.com/going-retail/2011/10/27/alls-fair-in-love-and-taxesThu, 27 Oct 2011 17:00:00 GMTAll's Fair in Love and Taxes? We've all heard that all is fair in love and war but what about taxes? What is the Main Street Fairness Act and should consumers care? For years, trade organizations and state governments have tried to impose local sales tax on Internet sellers in order to "level the playing field". It now appears that the latest version of the bill, submitted on July 29th, has a fighting chance to get through, in no small part thanks to the support of the 800 pound gorilla that is Amazon.com. So why is Amazon behind this version and what will it mean to small business? Will administration costs kill the mom-and-pop online seller? Listen in as Bob and Jerry extend the conversion that began in the October 13th episode regarding the success of Amazon. 01:02:00Bob DyenoMain street fairness,amazon,retail,internet shopping,dick durbinWe've all heard that all is fair in love and war but what about taxes? What is the Main Street Fairness Act and should consumers care? For years, trade organizhttp://www.blogtalkradio.com/going-retail/2011/10/13/amazoncom-an-amazing-success-and-category-killerBusinesshttp://www.blogtalkradio.com/going-retail/2011/10/13/amazoncom-an-amazing-success-and-category-killer/#commentshttp://www.blogtalkradio.com/going-retail/2011/10/13/amazoncom-an-amazing-success-and-category-killerThu, 13 Oct 2011 17:00:00 GMTAmazon.com; An Amazing Success and Category-Killer Considered to be the world's largest online retailer and named after the largest river in the world, Amazon.com has become a retail juggernaut. There is virtually nothing you can't find on this amazing website.  Be it books, DVDs electronics or food, Amazon cuts a swath not unlike the river that is its namesake.  Bob and Jerry will take a look at this incredible success story and how this “category-killer has forever changed retailing.   01:03:00Bob DyenoAmazon,Category Killer,Online Retail,Sales Tax,BusinessConsidered to be the world's largest online retailer and named after the largest river in the world, Amazon.com has become a retail juggernaut. There is virtuahttp://www.blogtalkradio.com/going-retail/2011/10/06/robbing-peter-to-pay-paulBusinesshttp://www.blogtalkradio.com/going-retail/2011/10/06/robbing-peter-to-pay-paul/#commentshttp://www.blogtalkradio.com/going-retail/2011/10/06/robbing-peter-to-pay-paulThu, 06 Oct 2011 17:00:00 GMTRobbing Peter to Pay Paul On October 1st, 2011, the Durbin Amendment took affect which capped debit card transaction fees at $.24, a significant drop from the prior average of $.44. So what do the banks do to recoup this lost revenue? Attack the consumer directly by applying monthly use fees for debit card purchases! What a great business model ... While banks rob Peter to pay Paul, the retail industry is generally supportive of this amendment, anticipating it will stir activity at the cash register. Really? The consumer doesn't care what the retailer pays for these transactions but they will care when the all-mighty bank tries to reach their hand into their pocket! Listen in as Bob and Jerry debate this legislation and its potential affects. 00:53:00Bob Dyenodebit card,fees,bank,retail,consumerOn October 1st, 2011, the Durbin Amendment took affect which capped debit card transaction fees at $.24, a significant drop from the prior average of $.44. Sohttp://www.blogtalkradio.com/going-retail/2011/09/29/now-we-don-our-gay-apparelBusinesshttp://www.blogtalkradio.com/going-retail/2011/09/29/now-we-don-our-gay-apparel/#commentshttp://www.blogtalkradio.com/going-retail/2011/09/29/now-we-don-our-gay-apparelThu, 29 Sep 2011 17:00:00 GMT"Now we don our gay apparel"......... Can it be?  Christmas is 90 days away!  The 5 most important 5 weeks of the retail calendar.  Black Friday!  The term itself strikes both fear and optimism in the hearts of retailers whether you sell apparel or electronics.  What will this roller-coaster, soon-to-be-post primary Presidential election holiday shape up to be?  Listen in as Bob and Jerry debate the wide-ranging predictions.  We know it will be a harbinger of things to come...........fa la la la la la la la la! 01:02:00Bob DyenoChristmas,Spending Predictions,Sales,Holiday,MoneyCan it be?  Christmas is 90 days away!  The 5 most important 5 weeks of the retail calendar.  Black Friday!  The term itself strikes both fear and optimism inhttp://www.blogtalkradio.com/going-retail/2011/09/22/american-business-under-attackEntrepreneurhttp://www.blogtalkradio.com/going-retail/2011/09/22/american-business-under-attack/#commentshttp://www.blogtalkradio.com/going-retail/2011/09/22/american-business-under-attackThu, 22 Sep 2011 17:00:00 GMTAmerican Business Under Attack American business is under attack like no other time in our history.  Excessive regulation, increased taxes, union cronyism, armed government agents forcing the closure of American factories and a mandate from the Obama administration  that certain jobs be moved overseas, its no wonder the economy is failing and poverty is at record levels.  Join Bob and Jerry as they discuss and debate these issues and what if anything small and big businesses can do to survive. 01:03:00Bob DyenoSmall Business,Obama Administration,Union Cronyism,Lost Jobs,PovertyAmerican business is under attack like no other time in our history.  Excessive regulation, increased taxes, union cronyism, armed government agents forcing thhttp://www.blogtalkradio.com/going-retail/2011/09/15/factory-outlet-centers--big-savings-or-smoke-and-mirrorsBusinesshttp://www.blogtalkradio.com/going-retail/2011/09/15/factory-outlet-centers--big-savings-or-smoke-and-mirrors/#commentshttp://www.blogtalkradio.com/going-retail/2011/09/15/factory-outlet-centers--big-savings-or-smoke-and-mirrorsThu, 15 Sep 2011 17:00:00 GMTFactory Outlet Centers - Big Savings or Smoke and Mirrors? Factory outlets have once again become very vogue in our present economy. Why not?  If you could buy something for $29.99 that once sold for $59.99 and it was virtually identical to the more expensive item, why wouldn’t you?  But not everything is the way it seems. How much of what is sold is really a deal?  How did the industry start? What do you need to know before you whip out the Amex card?  Join Jerry and Bob as they discuss these items with a 12-year outlet retail industry veteran.  You may be surprised at what you find in the bargain bin!    01:05:00Bob DyenoFactory Outlets,Shopping Centers,Retail Secrets,Big Savings,Bigger SavingsFactory outlets have once again become very vogue in our present economy. Why not?  If you could buy something for $29.99 that once sold for $59.99 and it washttp://www.blogtalkradio.com/going-retail/2011/09/08/leasing--the-empire-strikes-backBusinesshttp://www.blogtalkradio.com/going-retail/2011/09/08/leasing--the-empire-strikes-back/#commentshttp://www.blogtalkradio.com/going-retail/2011/09/08/leasing--the-empire-strikes-backThu, 08 Sep 2011 17:00:00 GMTLeasing - The Empire Strikes Back! A long time ago in a galaxy far, far away .... Actually, it was only about nine months ago that Bob and Jerry completed a three-part series on BlogTalkRadio entitled "Leasing - Welcome to the Dark Side". It seems time, then, to revisit this topic. What evil have Landlords unleashed on the unsuspecting masses to survive in this economy? How can you, our heroes, fight back against the Empire? Listen in as Bob and Jerry try to make sense of this nonsense .... 01:03:00Bob Dyenolease,rent,landlord,retail,shopping centerA long time ago in a galaxy far, far away .... Actually, it was only about nine months ago that Bob and Jerry completed a three-part series on BlogTalkRadio ehttp://www.blogtalkradio.com/going-retail/2011/09/01/strike-three-yer-outEntrepreneurhttp://www.blogtalkradio.com/going-retail/2011/09/01/strike-three-yer-out/#commentshttp://www.blogtalkradio.com/going-retail/2011/09/01/strike-three-yer-outThu, 01 Sep 2011 17:00:00 GMTStrike Three, Yer Out! No, this is not a review of the recent Little League World Series nor social commentary on the first professional athlete suspended for failing an HGH test, but a discussion on the most common mistakes a New Business owner makes. Listen in as Bob and Jerry welcome Terry Pennington, CEO of Business Marketing Impact LLC, to review the major mistakes enterpreneurs make (and how to avoid them!) that can lead to the failure of your business. During Terry’s 40+ years as a business marketing executive and educator he has noted that the great majority of New Businesses fail for the same reasons that 90+ % of all New Product Introductions fail;  New businesses, just like New products, fail because people don’t do their homework, verify facts and plan ahead. 01:04:00Bob Dyenoretail,commercial,entrepreneur,business,leaseNo, this is not a review of the recent Little League World Series nor social commentary on the first professional athlete suspended for failing an HGH test, buhttp://www.blogtalkradio.com/going-retail/2011/08/25/funky-tasty-fun-5th-street-public-market-placeBusinesshttp://www.blogtalkradio.com/going-retail/2011/08/25/funky-tasty-fun-5th-street-public-market-place/#commentshttp://www.blogtalkradio.com/going-retail/2011/08/25/funky-tasty-fun-5th-street-public-market-placeThu, 25 Aug 2011 17:00:00 GMTFunky, Tasty, Fun. 5th Street Public Market Place.   According to those in the know, it's the place to go in Eugene, Oregon for your favorite foods, local artisans, the fun of being in the middle of it all.  Within the walls of the Historic Fifth Street Public Market you'll find a colorful collection of shops, restaurants, and an artisan gallery room. It is one of the Emerald City's brightest gems.  Join Bob, Jerry and special guest Melanie Diamond, General Manager of "the marketplace" as they discuss the culture, history and future of this very special urban center.   If you are a commercial business tenant (or just curious!) be sure to listen and call in with questions, either via phone (714-333-3328) or the Skype link from the Web page for this episode. The Skype link will appear next to the call in number once the show has started. 01:04:00Bob DyenoUrban,Retail,Festival,Shopping,CenterAccording to those in the know, it's the place to go in Eugene, Oregon for your favorite foods, local artisans, the fun of being in the middle of it all.  Whttp://www.blogtalkradio.com/going-retail/2011/08/18/lions-and-tigers-and-bears-oh-my-1Businesshttp://www.blogtalkradio.com/going-retail/2011/08/18/lions-and-tigers-and-bears-oh-my-1/#commentshttp://www.blogtalkradio.com/going-retail/2011/08/18/lions-and-tigers-and-bears-oh-my-1Thu, 18 Aug 2011 17:00:00 GMTLions and tigers and bears! Oh my! Did anyone notice how the media, both right and left latched on to the story of the AAA credit downgrade by Standard & Poor’s with the tenacity of a Pit Bull on Meth? By the way S&P is the same group of geniuses that got us into this mess! The 11th hour wrangling of the debt ceiling and the subsequent downgrade caused a shockwave of uncertainty in the markets and just about everyone else running around screaming “the sky is falling!  The sky is falling!  So what’s next?  How will this effect the November 2012 elections and who represents the best hope for America moving forward?  Listen in as Jerry has more than a few opinions and Bob has more than a few rants for sure. 01:03:00Bob DyenoBusiness,Economy,Debt Ceiling,GOP,2012 ElectionsDid anyone notice how the media, both right and left latched on to the story of the AAA credit downgrade by Standard & Poor’s with the tenacity of a Pit Bull ohttp://www.blogtalkradio.com/going-retail/2011/08/04/raising-the-roofBusinesshttp://www.blogtalkradio.com/going-retail/2011/08/04/raising-the-roof/#commentshttp://www.blogtalkradio.com/going-retail/2011/08/04/raising-the-roofThu, 04 Aug 2011 17:00:00 GMTRaising the Roof So the debt ceiling has been raised; what does that mean to retail and will this stir economic recovery or slow it? Sounds like a topic for another rant ... Listen in as Bob and Jerry talk about not only the raising of the debt ceiling but what is happening in commercial real estate; are there signs of recovery we can be optimistic about? 01:02:00Bob Dyenodebt ceiling,commercial real estate,tenant,landlord,retailSo the debt ceiling has been raised; what does that mean to retail and will this stir economic recovery or slow it? Sounds like a topic for another rant ... Lhttp://www.blogtalkradio.com/going-retail/2011/07/28/closing-the-bordersBusinesshttp://www.blogtalkradio.com/going-retail/2011/07/28/closing-the-borders/#commentshttp://www.blogtalkradio.com/going-retail/2011/07/28/closing-the-bordersThu, 28 Jul 2011 17:00:00 GMTClosing the Borders Biggest story on retail over the last few months has been the fate of Borders; it now seems to be set in stone. No last minute angel came out of the woodwork and even the attempt of Books-a-Million to buy 39 of the failing companies stores has fallen through. What happened at Borders? Why did it fail? What happens in the commercial real estate industry when significant square footage becomes available practically overnight? How about the liquidation process; what can the consumer expect? Tune in as Bob and Jerry talk not only about Borders but the dominoes that fall when an anchor store closes. If you are a commercial business tenant (or just curious!) be sure to listen and call in with questions, either via phone (714-333-3328) or the Skype link from the Web page for this episode. The Skype link will appear next to the call in number once the show has started. 00:50:00Bob DyenoBorders,liquidation,lease,retail,commercial real estateBiggest story on retail over the last few months has been the fate of Borders; it now seems to be set in stone. No last minute angel came out of the woodwork ahttp://www.blogtalkradio.com/going-retail/2011/07/21/entrepreneurship-boot-campEntrepreneurhttp://www.blogtalkradio.com/going-retail/2011/07/21/entrepreneurship-boot-camp/#commentshttp://www.blogtalkradio.com/going-retail/2011/07/21/entrepreneurship-boot-campThu, 21 Jul 2011 17:00:00 GMTEntrepreneurship Boot Camp   In January, Bob and Jerry talked about how both small business and military service are near and dear to our hearts - as we both have sons who have and are serving our country. Always on the lookout for opportunities for those who have served, we recently read an article about the Entrepreneur Boot Camp for Veterans with Disabilities (EBV) program. Started in 2007 by J. Michael Haynie, the program had more than 350 graduates by 2010 and is now offered in 7 universities across the country. If you or someone you know has recently left military service and are looking to start your own business, listen in to hear more about this exciting opportunity! 01:01:00Bob Dyenomilitary,disability,entrepreneur,retail,commercialIn January, Bob and Jerry talked about how both small business and military service are near and dear to our hearts - as we both have sons who have and arhttp://www.blogtalkradio.com/going-retail/2011/07/14/marketing-101Businesshttp://www.blogtalkradio.com/going-retail/2011/07/14/marketing-101/#commentshttp://www.blogtalkradio.com/going-retail/2011/07/14/marketing-101Thu, 14 Jul 2011 16:00:00 GMTMarketing 101 Marketing is a key element in the establishment of your business’s identity.  It can set you apart in the seas of competition and help position yourself in a trade area or geographic territory. Marketing is literally everything connected with merchandising, sales, advertising, sales promotions, public relations, publicity, community relations, research….the list goes on and on.  One thing we know, without a marketing blueprint for your company you may never achieve optimum results and you could find yourself bottom-fishing for customers.  In today’s show, Jerry and Bob discuss “Marketing 101” with Melanie Diamond, president of Diamond and Fellows, a small but very talented team of marketing gurus.  Melanie has over 30 years of retail merchandising and marketing experience and has marketed some of the top retail properties in the country.  Join us for a spirited discussion on how best to market your business. 01:04:00Bob DyenoMarketing,Promotions,Public Relations,Advertising,RetailMarketing is a key element in the establishment of your business’s identity.  It can set you apart in the seas of competition and help position yourself in a thttp://www.blogtalkradio.com/going-retail/2011/07/07/wherefore-art-thou-part-deuxBusinesshttp://www.blogtalkradio.com/going-retail/2011/07/07/wherefore-art-thou-part-deux/#commentshttp://www.blogtalkradio.com/going-retail/2011/07/07/wherefore-art-thou-part-deuxThu, 07 Jul 2011 16:00:00 GMTWherefore Art Thou, Part Deux   In the episode "Wherefore Art Thou", we welcomed guest Kevin Ferrasci O'Malley, owner of Kayak Marketing, to talk about how to EFFECTIVELY use the Internet and Social Media world of today to guide consumers to your door. As we said before, it used to be you could hang your shingle, open up your doors  and customers would find you. Today, the Internet can mean the difference between success and failure. It's just not good enough to create a Web page, Facebook page and a Twitter account; you need to make it easy for potential customers to find these tools and, as a result, your business. In today's show, Bob and Jerry continue their conversation with Kevin, as we touch on some simple methods to help Internet searches point to YOUR business. Connect with Kevin at www.twitter.com/kfom or kevin@kayakmarketing.com 01:04:00Bob DyenoSEO,Facebook,YouTube,Retail,CommercialIn the episode "Wherefore Art Thou", we welcomed guest Kevin Ferrasci O'Malley, owner of Kayak Marketing, to talk about how to EFFECTIVELY use the Internehttp://www.blogtalkradio.com/going-retail/2011/06/23/wherefore-art-thouBusinesshttp://www.blogtalkradio.com/going-retail/2011/06/23/wherefore-art-thou/#commentshttp://www.blogtalkradio.com/going-retail/2011/06/23/wherefore-art-thouThu, 23 Jun 2011 16:00:00 GMTWherefore Art Thou? The old phrase "wherefore art thou" takes on new meaning in the Internet and Social Media world of today. Used to be you could hang your shingle, open up your shop (or shoppe!) and customers would find you. In this fast-paced world, leveraging what is available through the wire (or WiFi, or smart phone. or tablet) can mean success or failure. What's the best way and the best tools to make it easy for potential customers to find you? In today's show, we welcome Kevin Ferrasci O'Malley, owner of Kayak Marketing, and an expert on how to use todays technology to guide consumers to your door. From Social Media to Search Engine Optimization and beyond, what methods can you use to get your brand out there and recognized! Connect with Kevin at www.twitter.com/kfom or kevin@kayakmarketing.com 01:05:00Bob DyenoRetail,commercial,social media,facebook,twitterThe old phrase "wherefore art thou" takes on new meaning in the Internet and Social Media world of today. Used to be you could hang your shingle, open up yourhttp://www.blogtalkradio.com/going-retail/2011/06/09/two-lawyers-walk-into-a-barBusinesshttp://www.blogtalkradio.com/going-retail/2011/06/09/two-lawyers-walk-into-a-bar/#commentshttp://www.blogtalkradio.com/going-retail/2011/06/09/two-lawyers-walk-into-a-barThu, 09 Jun 2011 16:00:00 GMTTwo Lawyers Walk Into a Bar ...     19th century U.S. Naval Officer David Porter is quoted as saying “Litigation is the basic legal right that guarantees every corporation its decade in court”. Yes, we live in a litigious society and, if this quote is any indication it is not a recent development! As an entrepreneur, spending a “decade in court” is certainly not what you went into business for. In today’s show, Bob will share stories of some “fun” times in court and talk about ways to avoid them while Jerry attempts to keep Bob in line and prevent litigation! 01:01:00Bob Dyenocommercial,shopping center,litigation,retail,landlords19th century U.S. Naval Officer David Porter is quoted as saying “Litigation is the basic legal right that guarantees every corporation its decade in courhttp://www.blogtalkradio.com/going-retail/2011/06/02/build-it-andBusinesshttp://www.blogtalkradio.com/going-retail/2011/06/02/build-it-and/#commentshttp://www.blogtalkradio.com/going-retail/2011/06/02/build-it-andThu, 02 Jun 2011 16:00:00 GMTBuild it and............? "When one has finished building one's space, one suddenly realizes that in the process one has learned something that one really needed to know in the worst way......before one began!  Knowing your way around the complexities of building out your store or other business is critical if you want to avoid complete and utter disaster. All to often people go it alone hoping to save a few dollars and their project ends up costing significantly more than if they had brought in a pro to guide them.  Speaking of pros - we have Dale Romero, a leader in commercial construction for over 35 years.  No one knows more about construction except perhaps Noah himself.  Tune in and learn! 00:56:00Bob DyenoRetail,Shopping Centers,Construction,Building,Doing it Right"When one has finished building one's space, one suddenly realizes that in the process one has learned something that one really needed to know in the worst wahttp://www.blogtalkradio.com/going-retail/2011/05/26/the-devil-insideBusinesshttp://www.blogtalkradio.com/going-retail/2011/05/26/the-devil-inside/#commentshttp://www.blogtalkradio.com/going-retail/2011/05/26/the-devil-insideThu, 26 May 2011 16:00:00 GMTThe Devil Inside In the episode Caging the Tiger, Bob and Jerry talked about predatory Landlords; what are some of their tactics and what should you do to protect yourself? But there is a flip side to that in the Landlord-Tenant relationship; the Tenant with unrealistic or unreasonable expectations that prevent a partnership in this critical relationship. Listen in as Bob shares some "horror" stories from his experience on the Landlords side of the fence. Was there really a hit put out on him? Really? 01:04:00Bob Dyenotenant,landlord,commercial,shopping center,retailIn the episode Caging the Tiger, Bob and Jerry talked about predatory Landlords; what are some of their tactics and what should you do to protect yourself? Buthttp://www.blogtalkradio.com/going-retail/2011/05/05/the-great-recessionBusinesshttp://www.blogtalkradio.com/going-retail/2011/05/05/the-great-recession/#commentshttp://www.blogtalkradio.com/going-retail/2011/05/05/the-great-recessionThu, 05 May 2011 16:00:00 GMTThe Great Recession Between Tsunami's, Libyan lunatics, tornadoes, floods and the oil robber-barons, we've had a lot of hurdles thrown our way as we fight our way out of the great recession.  How did we fair and what's on the horizon?  Join Jerry and Bob as they review the 1st quarter retail report card - did we pass or fail? 01:05:00Bob Dyenoshopping center,recession,retail,landlord,tenantBetween Tsunami's, Libyan lunatics, tornadoes, floods and the oil robber-barons, we've had a lot of hurdles thrown our way as we fight our way out of the greathttp://www.blogtalkradio.com/going-retail/2011/04/28/caging-the-tigerBusinesshttp://www.blogtalkradio.com/going-retail/2011/04/28/caging-the-tiger/#commentshttp://www.blogtalkradio.com/going-retail/2011/04/28/caging-the-tigerThu, 28 Apr 2011 16:00:00 GMTCaging the Tiger Predatory Landlords; they're out there! With some, base rent is not enough to make a living. Aggressive tactics with penalties, overstated CAM, restrictive lease language, the tactics of some Landlords prevent the ability to partner with a significant relationship in the success of your business. In today's show, Bob and Jerry talk about some of these tactics and how you can defend yourself against them. If you are a commercial business tenant (or just curious!) be sure to listen and call in with questions, either via phone (714-333-3328) or the Skype link from the Web page for this episode. The Skype link will appear next to the call in number once the show has started. 01:11:00Bob DyenoLandlord,Tenant,Retail,Commercial,Shopping CenterPredatory Landlords; they're out there! With some, base rent is not enough to make a living. Aggressive tactics with penalties, overstated CAM, restrictive leahttp://www.blogtalkradio.com/going-retail/2011/04/14/investigate-before-you-locateBusinesshttp://www.blogtalkradio.com/going-retail/2011/04/14/investigate-before-you-locate/#commentshttp://www.blogtalkradio.com/going-retail/2011/04/14/investigate-before-you-locateThu, 14 Apr 2011 16:00:00 GMTInvestigate Before You Locate Government ... sometimes just the thought can make you cringe as a business owner. Sure, taxes and new legislation can have dramatic affects on your business but it starts well before that. Even before you sign that lease, it is critical to "investigate before you locate". In this weeks show, Bob and Jerry welcome Sherilyn Lombos, City Manager for Tualatin, Oregon, as we discuss steps to take to prevent surprises from local government that can potentially delay your opening. In Tualatin, the campaign is "Investigate Before You Locate", and it rings true no matter where you are looking to open your business. 00:46:00Bob Dyenoretail,government,Sherilyn Lombos,commercial,businessGovernment ... sometimes just the thought can make you cringe as a business owner. Sure, taxes and new legislation can have dramatic affects on your business bhttp://www.blogtalkradio.com/going-retail/2011/04/07/for-better-or-worseBusinesshttp://www.blogtalkradio.com/going-retail/2011/04/07/for-better-or-worse/#commentshttp://www.blogtalkradio.com/going-retail/2011/04/07/for-better-or-worseThu, 07 Apr 2011 16:00:00 GMTFor Better or Worse A Landlord–Tenant relationship is much like a marriage. Will it endure and provide many years of mutually fulfilling returns, or will it be akin to The War of The Roses? The Landlord-Tenant relationship is a key component when considering where you will locate your business. In this weeks show, Bob and Jerry will share stories and keys to look for before entering this important business relationship. If you are a commercial business tenant (or just curious!) be sure to listen and call in with questions, either via phone (714-333-3328) or the Skype "Click to Talk" link from the Web page for this episode. The Skype link will appear once the show has started. 01:04:00Bob DyenoLandlord,tenant,business,retail,commercialA Landlord–Tenant relationship is much like a marriage. Will it endure and provide many years of mutually fulfilling returns, or will it be akin to The War ohttp://www.blogtalkradio.com/going-retail/2011/03/17/tsunamis-and-anarchy-and-the-effect-on-your-businessBusinesshttp://www.blogtalkradio.com/going-retail/2011/03/17/tsunamis-and-anarchy-and-the-effect-on-your-business/#commentshttp://www.blogtalkradio.com/going-retail/2011/03/17/tsunamis-and-anarchy-and-the-effect-on-your-businessThu, 17 Mar 2011 16:00:00 GMTTsunami's and Anarchy and the Effect on Your BusinessTwo recent events have dominated the news of late; The earthquake and resulting Tsunami in Japan and a state being held hostage by powerful unions. How this can or will effect your business will be the point of discussion in today's show.01:07:00Bob DyenoTsunami,Unions,Anarchy,Business,EconomyTwo recent events have dominated the news of late; The earthquake and resulting Tsunami in Japan and a state being held hostage by powerful unions. How this canhttp://www.blogtalkradio.com/going-retail/2011/03/10/icsc-nrf-ifa-omgBusinesshttp://www.blogtalkradio.com/going-retail/2011/03/10/icsc-nrf-ifa-omg/#commentshttp://www.blogtalkradio.com/going-retail/2011/03/10/icsc-nrf-ifa-omgThu, 10 Mar 2011 17:00:00 GMTICSC, NRF, IFA, omg!Acronyms, acronyms, acronyms; aren't we all getting tired of those? Unfortunately, they won't ever go away, especially with the popularity of texting. The acronyms we're going to focus on today are related to Trade Associations, groups like International Council of Shopping Centers (ICSC), National Retail Federation (NRF), International Franchise Association (IFA), etc., etc., etc (omg!). Listen in as Bob and Jerry talk about Trade Associations, particularly ICSC and the role/value they play in your business.01:02:00Bob DyenoICSC,NRF,trade association,retail,commercialAcronyms, acronyms, acronyms; aren't we all getting tired of those? Unfortunately, they won't ever go away, especially with the popularity of texting. The acronhttp://www.blogtalkradio.com/going-retail/2011/03/03/its-networking-not-netsittingBusinesshttp://www.blogtalkradio.com/going-retail/2011/03/03/its-networking-not-netsitting/#commentshttp://www.blogtalkradio.com/going-retail/2011/03/03/its-networking-not-netsittingThu, 03 Mar 2011 17:00:00 GMTIt's NetWORKING, Not NetSITTING!Networking; it's not everybody's cup of tea when it comes to promoting your business but it can also be a gold mine! In this show, Bob and Jerry will talk about various avenues to consider in deciding which networking opportunities work best for your business and time. Regardless of the opportunities taken, remember to netWORK and not netSIT!01:10:00Bob Dyenonetwork,retail,landlord,tenant,businessNetworking; it's not everybody's cup of tea when it comes to promoting your business but it can also be a gold mine! In this show, Bob and Jerry will talk abouthttp://www.blogtalkradio.com/going-retail/2011/02/24/what-a-conceptBusinesshttp://www.blogtalkradio.com/going-retail/2011/02/24/what-a-concept/#commentshttp://www.blogtalkradio.com/going-retail/2011/02/24/what-a-conceptThu, 24 Feb 2011 17:00:00 GMTWhat a Concept!So you have a business that is a little different than the other guys and somebody comes in and says "Hey, this is great! Can I buy into this?". So what do you do? How about franchise the idea! In this show, we'll introduce you to Chris Osaka, President of Haberdashers Men's Shops, who found himself in a situation like this. Hear about Haberdashers and the trials and tribulations of franchising an idea, as it happens!01:02:00Bob DyenoChris Osaka,Haberdashers,Franchise,Clothing,RetailSo you have a business that is a little different than the other guys and somebody comes in and says "Hey, this is great! Can I buy into this?". So what do youhttp://www.blogtalkradio.com/going-retail/2011/02/17/obama-vs-chamber-of-commerce--part-iiEntrepreneurhttp://www.blogtalkradio.com/going-retail/2011/02/17/obama-vs-chamber-of-commerce--part-ii/#commentshttp://www.blogtalkradio.com/going-retail/2011/02/17/obama-vs-chamber-of-commerce--part-iiThu, 17 Feb 2011 17:00:00 GMTObama vs. Chamber of Commerce - Part IIOn February 7th, President Obama addressed the U.S. Chamber of Commerce as a follow up to the pre-election rhetoric that was critical of the chamber. In the second part of this program, Bob will continue to rant! First, we welcome guest Linda Moholt, CEO of the Tualatin (Oregon) Chamber of Commerce to talk about the benefits to be found in your local Chamber and the reasons to be proactive to promote your business.01:02:00Bob Dyenochamber of commerce,president obama,networking,retail,small businessOn February 7th, President Obama addressed the U.S. Chamber of Commerce as a follow up to the pre-election rhetoric that was critical of the chamber. In the sechttp://www.blogtalkradio.com/going-retail/2011/02/10/walk-this-wayBusinesshttp://www.blogtalkradio.com/going-retail/2011/02/10/walk-this-way/#commentshttp://www.blogtalkradio.com/going-retail/2011/02/10/walk-this-wayThu, 10 Feb 2011 17:00:00 GMTWalk This Way!Bob recently had an opportunity to meet and talk to Steven Tyler of Aerosmith (and American Idol!) and was able to share their interests in charities and philanthropy. Tune in to hear the touching story from Bob and what your business should do to be not just a business in the community but an advocate. 01:03:00Bob DyenoSteven Tyler,Aerosmith,American Idol,charity,philanthropyBob recently had an opportunity to meet and talk to Steven Tyler of Aerosmith (and American Idol!) and was able to share their interests in charities and philanhttp://www.blogtalkradio.com/going-retail/2011/02/03/jingle-bells-luxury-sells-the-recession-is-going-aBusinesshttp://www.blogtalkradio.com/going-retail/2011/02/03/jingle-bells-luxury-sells-the-recession-is-going-a/#commentshttp://www.blogtalkradio.com/going-retail/2011/02/03/jingle-bells-luxury-sells-the-recession-is-going-aThu, 03 Feb 2011 17:00:00 GMTJingle Bells, Luxury Sells, The Recession is Going Away!It's the end of January and the numbers are in. How did retail perform to close out the first decade of the new millennium? We'll discuss the results, the trends and rub the dust off our crystal ball.....or for you in the Northeast, our snow globe!01:03:00Bob DyenoRecession,Retail Sales,Retail Trends,Luxury Retail,ShoppingIt's the end of January and the numbers are in. How did retail perform to close out the first decade of the new millennium? We'll discuss the results, the trenhttp://www.blogtalkradio.com/going-retail/2011/01/27/pssst-wanna-buy-a-businessBusinesshttp://www.blogtalkradio.com/going-retail/2011/01/27/pssst-wanna-buy-a-business/#commentshttp://www.blogtalkradio.com/going-retail/2011/01/27/pssst-wanna-buy-a-businessThu, 27 Jan 2011 17:00:00 GMTpssst! wanna buy a business?Is that what you think of when someone mentions buying into a franchise? Some guy in a dark alley trying to sell you a hot watch? In this show (rescheduled from January 13th due to power issues on Maui; who'da thunk weather in paradise would affect us!), Bob and Jerry talk about franchises; why to consider and what are some of the hot buttons when searching for the opportunity that is not only right for you but within your means.01:08:00Bob Dyenotenant,landlord,franchise,retail,shopping centerIs that what you think of when someone mentions buying into a franchise? Some guy in a dark alley trying to sell you a hot watch? In this show (rescheduled fromhttp://www.blogtalkradio.com/going-retail/2011/01/20/buy-local-rent-localBusinesshttp://www.blogtalkradio.com/going-retail/2011/01/20/buy-local-rent-local/#commentshttp://www.blogtalkradio.com/going-retail/2011/01/20/buy-local-rent-localThu, 20 Jan 2011 17:00:00 GMTBuy Local! Rent Local?So you're going to start a new business and are looking for retail space. In the process, you hear the horror stories of the big national landlord and how they don't care about the small entrepreneur. So you start looking at the local commercial development company/owner but now hear different horror stories! What's better, big national or small local? On this show, Bob and Jerry will debate the merits of each.01:04:00Bob Dyenocommercial,landlord,tenant,shopping center,leaseSo you're going to start a new business and are looking for retail space. In the process, you hear the horror stories of the big national landlord and how theyhttp://www.blogtalkradio.com/going-retail/2011/01/06/youve-completed-your-enlistment--now-whatBusinesshttp://www.blogtalkradio.com/going-retail/2011/01/06/youve-completed-your-enlistment--now-what/#commentshttp://www.blogtalkradio.com/going-retail/2011/01/06/youve-completed-your-enlistment--now-whatThu, 06 Jan 2011 17:00:00 GMTYou've Completed Your Enlistment - Now What?Both small business and military service are near and dear to our hearts - as both Jerry and Bob have sons who have and are serving our country. If you have recently left military service or if you are on reserve status and looking to start your own business, we will discuss some of the options and avenues to help make that happen.01:11:00Bob DyenoMilitary Service,New Business,Loan Programs,Options,AssistanceBoth small business and military service are near and dear to our hearts - as both Jerry and Bob have sons who have and are serving our country. If you have rehttp://www.blogtalkradio.com/going-retail/2010/12/30/the-year-in-review-1Businesshttp://www.blogtalkradio.com/going-retail/2010/12/30/the-year-in-review-1/#commentshttp://www.blogtalkradio.com/going-retail/2010/12/30/the-year-in-review-1Thu, 30 Dec 2010 17:00:00 GMTThe Year in ReviewHey, everybody else does a show like this so how about us!?! In today's program, Bob and Jerry will recap the year in retail business; the good, the bad, the ugly. Coming out of one of the worst Holiday seasons in memory, the challenges were there for 2010. 01:12:00Bob Dyenoyear in review,retail,leasing,shopping center,landlordsHey, everybody else does a show like this so how about us!?! In today's program, Bob and Jerry will recap the year in retail business; the good, the bad, the ughttp://www.blogtalkradio.com/going-retail/2010/12/16/leasing--welcome-to-the-dark-side-part-iiiBusinesshttp://www.blogtalkradio.com/going-retail/2010/12/16/leasing--welcome-to-the-dark-side-part-iii/#commentshttp://www.blogtalkradio.com/going-retail/2010/12/16/leasing--welcome-to-the-dark-side-part-iiiThu, 16 Dec 2010 17:00:00 GMTLeasing - Welcome to the Dark Side Part IIIWe've talked about terms such as co-tenancy clauses, leasing agent, market rent, etc. In the conclusion of Leasing - Welcome to the Dark Side, Bob and Jerry will touch on other terms such as "force majeure", a common clause that tenants do not always fully understand.01:04:00Bob DyenoLeasing,Retail,Shopping Centers,Negotiation,TacticsWe've talked about terms such as co-tenancy clauses, leasing agent, market rent, etc. In the conclusion of Leasing - Welcome to the Dark Side, Bob and Jerry wilhttp://www.blogtalkradio.com/going-retail/2010/12/09/black-fridayBusinesshttp://www.blogtalkradio.com/going-retail/2010/12/09/black-friday/#commentshttp://www.blogtalkradio.com/going-retail/2010/12/09/black-fridayThu, 09 Dec 2010 17:00:00 GMTBlack FridayWe are two weeks into the holiday selling season. Are most stores in the black or still in the red? Most people don't even understand what Black Friday denotes. We'll discuss this and other holiday topics.01:01:00Bob DyenoChristmas Sales,Black Friday,Retail Calendar,Shopping,OutlookWe are two weeks into the holiday selling season. Are most stores in the black or still in the red? Most people don't even understand what Black Friday denoteshttp://www.blogtalkradio.com/going-retail/2010/12/02/the-devil-and-mr-andersonEntrepreneurhttp://www.blogtalkradio.com/going-retail/2010/12/02/the-devil-and-mr-anderson/#commentshttp://www.blogtalkradio.com/going-retail/2010/12/02/the-devil-and-mr-andersonThu, 02 Dec 2010 17:00:00 GMTThe Devil and Mr. AndersonJoin Bob Dye and Jerry Anderson as they share how and why Integrated Retail Solutions was created in the fog of the worst financial collapse since the Great Depression.00:50:00Bob DyenoSmall Business,Retail,Shopping Centers,Economy,RecessionJoin Bob Dye and Jerry Anderson as they share how and why Integrated Retail Solutions was created in the fog of the worst financial collapse since the Great Dephttp://www.blogtalkradio.com/going-retail/2010/11/18/leasing--welcome-to-the-dark-side-part-iiBusinesshttp://www.blogtalkradio.com/going-retail/2010/11/18/leasing--welcome-to-the-dark-side-part-ii/#commentshttp://www.blogtalkradio.com/going-retail/2010/11/18/leasing--welcome-to-the-dark-side-part-iiThu, 18 Nov 2010 17:00:00 GMTLeasing - Welcome to the Dark Side Part IIDon't touch that dial!! Continuing last week's discussion on the leasing process, we delve into the terms and gotcha's of the lease negotiation. If you're thinking about signing a new lease, tune into us first!01:08:00Bob DyenoLeasing,Retail,Shopping Centers,Negotiation,TacticsDon't touch that dial!! Continuing last week's discussion on the leasing process, we delve into the terms and gotcha's of the lease negotiation. If you're thinhttp://www.blogtalkradio.com/going-retail/2010/11/11/leasing--welcome-to-the-dark-sideBusinesshttp://www.blogtalkradio.com/going-retail/2010/11/11/leasing--welcome-to-the-dark-side/#commentshttp://www.blogtalkradio.com/going-retail/2010/11/11/leasing--welcome-to-the-dark-sideThu, 11 Nov 2010 17:00:00 GMTLeasing - Welcome to the Dark SideWe're back!! And continuing our discussion on the leasing process we will delve into the terms and gotcha's of the lease negotiation.01:01:00Bob DyenoLease,Negotiation,Retail,Landlord,TenantWe're back!! And continuing our discussion on the leasing process we will delve into the terms and gotcha's of the lease negotiation.http://www.blogtalkradio.com/going-retail/2010/10/26/holiday-spendingboom-or-bustBusinesshttp://www.blogtalkradio.com/going-retail/2010/10/26/holiday-spendingboom-or-bust/#commentshttp://www.blogtalkradio.com/going-retail/2010/10/26/holiday-spendingboom-or-bustTue, 26 Oct 2010 16:30:00 GMTHoliday Spending....Boom or Bust?If your retail business is still in business you have dodged more bullets than Clint Eastwood in a spaghetti western. The holidays and Black Friday are now on the horizon. Will it be boom or bust? Listen in and make your own decision.00:44:00Bob DyenoHoliday,Spending,Trends,Predictions,Black FridayIf your retail business is still in business you have dodged more bullets than Clint Eastwood in a spaghetti western. The holidays and Black Friday are now on thttp://www.blogtalkradio.com/going-retail/2010/10/20/obama-vs-chamber-of-commerceBusinesshttp://www.blogtalkradio.com/going-retail/2010/10/20/obama-vs-chamber-of-commerce/#commentshttp://www.blogtalkradio.com/going-retail/2010/10/20/obama-vs-chamber-of-commerceWed, 20 Oct 2010 07:00:00 GMTObama vs. Chamber of CommercePresident Obama and Joltin Joe Biden have taken on the U.S. Chamber of Commerce. Time to take the gloves off!!00:21:00Bob DyenoPresident Obama,Joltin Joe Biden,Chamber of Commerce,Nonsense,and more nonsensePresident Obama and Joltin Joe Biden have taken on the U.S. Chamber of Commerce. Time to take the gloves off!!http://www.blogtalkradio.com/going-retail/2010/10/04/location-location-locationBusinesshttp://www.blogtalkradio.com/going-retail/2010/10/04/location-location-location/#commentshttp://www.blogtalkradio.com/going-retail/2010/10/04/location-location-locationMon, 04 Oct 2010 16:30:00 GMTLocation, Location, Location.An overview on how Integrated Retail Solutions began and an anecdote or two on selecting a retail location.00:33:00Bob DyenoRetail,Site Selection,Shopping Centers,Leasing,LandlordsAn overview on how Integrated Retail Solutions began and an anecdote or two on selecting a retail location.http://www.blogtalkradio.com/going-retail/2010/09/28/no-thanksjust-lookingManagementhttp://www.blogtalkradio.com/going-retail/2010/09/28/no-thanksjust-looking/#commentshttp://www.blogtalkradio.com/going-retail/2010/09/28/no-thanksjust-lookingTue, 28 Sep 2010 07:00:00 GMTNo thanks.....just looking....Lets talk customer service. Businesses that don't have it dialed in typically see a drop in profits and higher turnover. We'll look at some good and some bad examples of this critical component to success.00:14:00Bob DyenoCustomer Service,Retail,Shopping,Success,FailureLets talk customer service. Businesses that don't have it dialed in typically see a drop in profits and higher turnover. We'll look at some good and some bad ehttp://www.blogtalkradio.com/going-retail/2010/09/26/winsBusinesshttp://www.blogtalkradio.com/going-retail/2010/09/26/wins/#commentshttp://www.blogtalkradio.com/going-retail/2010/09/26/winsSun, 26 Sep 2010 23:00:00 GMTWinsA quick discussion on wins in the retail industry00:15:00Bob Dyenowins,retail,internet,retailers,locationA quick discussion on wins in the retail industryhttp://www.blogtalkradio.com/going-retail/2010/09/22/going-retailBusinesshttp://www.blogtalkradio.com/going-retail/2010/09/22/going-retail/#commentshttp://www.blogtalkradio.com/going-retail/2010/09/22/going-retailWed, 22 Sep 2010 03:30:00 GMTLocation, Location, Location!You’ve heard it before; the three secrets to success are “location, location, and location.” I disagree. While some of this rings true, some of this theory is equally overrated, overstated, and overused. In this episode, we'll touch on why!00:15:00Bob DyenoRetail,Consulting,Landlords,Tenants,StoreYou’ve heard it before; the three secrets to success are “location, location, and location.” I disagree. While some of this rings true, some of this theory is