Join us tonight as we welcome back to Evolutionary Woman Radio, Lori Fortuna of Lori Fortuna Coaching! Dial in 657-383-1581 to listen and get your questions answered!
Hi I'm Lori Fortuna, and I am the Founder and Chief Experience Officer at Lori Fortuna Coaching. My mission is to help you reestablish amazing and effective old fashioned customer service.
My clients are small business owners, primarily retail and restaurants, whose customers have been dwindling over time. If you’re receiving less than stellar 5 star ratings on their reviews on popular online sites you’re in the right place. My passion lies in supporting my clients and you in transforming your customer service issues into customer service opportunities once and for all. Together we will transform your team and reestablish a business culture of happy and well trained employees. The result is your company consistently providing your customers with WOW experiences to remember.
I bring more than 25 years of operations and human resource management experience, with a laser focus and passion for effective training and facilitation from several Fortune 500 companies in both retail and quick service industries. I received my Master’s Degree in Human Resource Development and Counseling. In addition I am certified with the Institute of Professional Excellence in Coaching and am credentialed as a Professional Certified Coach with the International Coach Federation.