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Etiquette Lady

Etiquette Lady aka MSDonnaspeaks.com

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Proper etiquette & communication skills are essential!

On-Demand Episodes

Since we did not have an opportunity to speak with all of our callers during the first episode of our back-to-school show, we will continue our conversation on this episode. Parent's seem glad to send their children back to school and we want... more
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Although we are still in the midst of the summer season, believe it or not, students in the southern region of the country are getting ready to go back to school. Are you ready parents? Students, are you ready? We will discuss best practices to... more
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How concerned are YOU about your mental health? How is YOUR mental wellness? If you feel like you are having a breakdown, then what safety measures do you have in place? We will discuss an array of coping strategies in order... more
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Customer Service Part 2- Since we did not have an opportunity to address all of the questions and comemnts last week during Customer Service Part 1, we will continue our conversation. Let's discuss your customer service experiences.... more
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Does customer service, or customer no-service seem to differ depending on where you shop or who you are? We will take a new look into the various arenas of customer service to find out why this may or may not be the case. My... more
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Business Etiquette or Etiquette in general, also known as "Soft Skills" is not usually taught at school, and many times not taught at home either. So how does an individual learn those traits that are so badly needed? How can one... more
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We are answering your sticky thorny questions about etiquette that you aren't quite sure how to handle, or at least you want to handle a little differently. Remember, it is not necessarily what you say , but how you say it. You are also... more
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Happy Father's Day! We will discuss the meaning of Father's Day and you are invited to join the celebration. Tell us how you celebrate your father, dad, brother, uncle, husband, son, nephew, grandfather, step-father, father-in-law,... more
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Join us for Etiquette Q & A. We will answer the question "What is Business Etiquette Anyway? " Why is it important to have good business etiquette? Who is it for and why should we seek out ways to secure this information. Business... more
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Did you know that Kindness is Contagious? We discuss Kindness deeds. This is a rebroadcast so please hold all phone calls and enjoy the show!
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