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Etiquette Lady

Etiquette Lady aka MSDonnaspeaks.com


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Proper etiquette & communication skills are essential!

On-Demand Episodes

Customer Service Part 2- Since we did not have an opportunity to address all of the questions and comemnts last week during Customer Service Part 1, we will continue our conversation. Let's discuss your customer service experiences.... more

Does customer service, or customer no-service seem to differ depending on where you shop or who you are? We will take a new look into the various arenas of customer service to find out why this may or may not be the case. My... more

Business Etiquette or Etiquette in general, also known as "Soft Skills" is not usually taught at school, and many times not taught at home either. So how does an individual learn those traits that are so badly needed? How can one... more

We are answering your sticky thorny questions about etiquette that you aren't quite sure how to handle, or at least you want to handle a little differently. Remember, it is not necessarily what you say , but how you say it. You are also... more

Happy Father's Day! We will discuss the meaning of Father's Day and you are invited to join the celebration. Tell us how you celebrate your father, dad, brother, uncle, husband, son, nephew, grandfather, step-father, father-in-law,... more

Join us for Etiquette Q & A. We will answer the question "What is Business Etiquette Anyway? " Why is it important to have good business etiquette? Who is it for and why should we seek out ways to secure this information. Business... more

Did you know that Kindness is Contagious? We discuss Kindness deeds. This is a rebroadcast so please hold all phone calls and enjoy the show!

We will discuss Acts of Kindness or Kindness deeds. Find out how simple acts of kindness makes a difference. This is a rebroadcast so please hold all phone calls and enjoy the show!

Since we did not have a show on Mother's Day, we would like to still honor our moms. Please let us know what you did for Mother's Day and how you celebrated. You can honor your moms, daughter, aunt, grandmother, Godmom and others... more

Jean Young began as a scholar, educator and is now a micro-farmer. Find out about her journey from the classroom to the field of farming. Why is cultivating your own nutritionally densed vegetables something that you should... more

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