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Just Minding My Black-Owned Business - Episode 2: No Trust = No Customers

  • Broadcast in Business
EC Podcast Media

EC Podcast Media


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When it comes to building a profitable business, your customers are everything. They are the sole driver behind your revenue, and they have the power to make or break your business.

In this episode, I break down the different ways trust, respect, and reliability can affect your business and why it should be a key focus area in your business. I also share tangible, actionable strategies you can start implementing in your marketing and business strategies to enhance your relationship with your customers and with your vendors.

Remember, your business is built on relationships and it’s essential that you dedicate time and energy to nurturing the ones you have with your customers. By providing abundant value to your community, you can ensure that your business will soar to new heights.

Memorable Moments:

  • Why trust is critical to building a profitable business [00:48]
  • The one word you want your customer to use to describe your business [2:01]
  • How to gain a higher level of trust from your customers [2:24]
  • Why reliability is essential in business & the different ways you can demonstrate reliability [4:28]
  • Why respect still matters in business [8:48]
  • How to provide abundant value to your customer base [11:36]

Something Extra:

If you’re a small business, entrepreneur, or non-profit, be sure to check out SJS Law Firm. They are dedicated to providing you with the legal support you need in order to start your business and move forward in confidence.