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e-BIM, the electronic Business Intelligence Monitor, is a forum for sharing ideas, best practices and solutions within the business community. The emphasis of e-BIM is on peer-to-peer communications within the business professional community. Simply put, you can interact, share solutions to your business problems with an incredible network of authoritative sources and practicing professionals. It's easy. It's fast. It's free. e-BIM enables you to find from your peers a method, a solution, a proven best practice that solves your specific problems when you need it solved. e-BIM offers a steady stream of front-line content that is timely, relevant, practical and has been validated by practitioners. We have day-in, day-out contact with movers and doers in the business world.

On-Demand Episodes

Co-founder and CEO of i-Nexus, Paul Docherty, discusses why companies fail in executing their strategies effectively and details the benefits to adopting a robust business execution system like i-Nexus.

Get a sneak peak of the Teleflora case study presented by Amas Tenumah, VP Operations, at the International Contact Center Exchange conference taking place this October in Miami.

In this podcast panel hear from our panel on the role of social media in customer service. Our panelists include Kathy Herrmann, Partner, Pathlight Solutions, Glenn Pasch, President of Improved Performance Solutions, Mary Murcott, President... more

Judy Mckee, trainer, consultant and co-author of The Positive Coach Approach, wants the call center community to wake up to its potential. Mckee, a call center expert and speaker who is known for changing the molecules in any room, is... more

BP strives to continuously drive sustainable business process improvement. In this Profit through Process podcast you’ll hear Paul Nestor, Director of Continuous Improvement for the BP fuels businesses in Europe and Africa, who discusses... more


In this podcast you will hear from Deborah Kiers, distinguished speaker at the IQPC Australia Alliance Contracting Summit.

In this interview you will hear from Jim Millar, distinguished speaker at IQPC Australia's Alliance Contracting Summit.

Netflix figured out early on that convenience, selection and value were the key ingredients for a recipe for success. Today, as most companies are struggling to pay the bills, Netflix recently boasted 45% growth. People aren't... more