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Dealing with a Crisis with Courtney Harrison, CHRO of OneLogin

  • Broadcast in Business
DriveThru HR

DriveThru HR


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This week, we are beginning to see the potential economic impacts of the coronavirus resulting from travel restrictions, event cancellations, and the need to prioritize employees’ health while still maintaining some semblance of “business as usual”.

Join Robin and Michael as we talk with Courtney Harrison, CHRO of OneLogin on how organizations can prepare, drawing partly on her experience during the 9/11 terror attacks.

On the show, we will talk about:

  • Work flexibility: What technology, process, and policies should be implemented in order to build a mass movement to work from home.
  • Employee communications: How HR and leadership should talk to their employees about the virus without playing into fears, as well as the potential mental health impact among employees. 
  • Other steps employers can take.
  • HOw does an employer determine when to take action. 

For background, Courtney was a leader at American Express during the 9/11 terror attacks in New York. The Amex headquarters was destroyed during the attack and her role including relocating an entire workforce (5,000 employees) and working with the Employee Assistance Experts to manage the trauma and emergency response