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Episode 48 - Michael Cushman

  • Broadcast in Business
Customer Experience

Customer Experience


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Michael is the public face of KCI. Over a 30 year career, as an executive, management consultant and thought leader, Michael has proven results in leading operational excellence. Michael has expertise is in human development, advanced learning technologies and techniques, as well as business effectiveness. He specializes in creating award-winning products, successfully introducing profitable technology and process improvements at over 50 companies, including Fortune 500 companies such as Verizon, BT, Revlon, and Chevron. In his role as an executive, Michael served in leadership positions at several startup companies on their way to market success. Michael is a Board Member and Sr. Fellow of the futurist think tank, The DaVinci Institute, and often speaks on the future of learning, career management, and nonverbal communications at work. He is a sought out expert and has appeared as a spokesperson on local and national TV.