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Episode 34 - Kimya Coker

  • Broadcast in Business
Customer Experience

Customer Experience

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Survey says! What are Customers Saying? www.clickfox.com As Director of Marketing, Kimya is responsible for leading the marketing and communications strategy for ClickFox, the pioneering leader in customer experience analytics, which currently analyzes cross-channel customer behavior for over 240 million consumers nationwide across industries. Kimya currently leads ‘CEA Insight’, an ongoing research initiative that delivers industry and consumer market insight on customer experience data and trends. Prior to ClickFox, Kimya lead marketing for the contact center practice at Nexidia, the industry leader in audio mining and speech analytics.

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