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Episode 24 - David Wheeler

  • Broadcast in Business
Customer Experience

Customer Experience


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The Dollars and Sense of Employee Engagement - David Wheeler is the Executive Director of the Focus Group Ltd. He started in research and was promoted to Research Director 5 years ago with an appointment to the Board in 2009. He has a degree in HR and Law and has been a Sales Director of a number of companies as well as a financial print broker in the city of London. His belief system says people are your most valuable asset and your biggest cost after infrastructure. A business has to do what it "say's on the tin" and that includes your CSR policy and human intervention (HR) has to be aligned to your business goals. He believes in engagement as it is the very thing that will differentiate your brand.