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episode 14 - Michael Hoffman

  • Broadcast in Management
Customer Experience

Customer Experience


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Michael Hoffman, CSP* has been igniting Fortune 500 organizations with his workshops and keynotes for over a decade. His firm, Igniting Performance, is a Dallas-based training and consulting firm specializing in the areas of leadership, sales, and customer loyalty. From small independent entrepreneurs to blue chips, Michael can count companies such as IBM, EDS, Microsoft, ExxonMobil, VHA, Capital One, Oracle, and hundreds more as not only clients but repeat customers. Using his performance comedy and interactive delivery, he has conducted extensive personal and professional development seminars for thousands of people across the United States and abroad. Michael brings a one-of-a-kind background to the stage: waiter, disk jockey, entrepreneur, TV host, salesperson, sales manager, human resource generalist, and national sales trainer.