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Customer Experience Show Episode 3 - Mike Aoki

  • Broadcast in Business
Customer Experience

Customer Experience


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Mike Aoki is the President of Reflective Keynotes Inc., a Toronto based training firm. His call center, sales and presentation skills workshops help people improve their over-the-phone and face-to-face communication skills. http://www.reflectivekeynotes.com Mike joins us for what we hope will be an intriguing discussion about call centres.