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CRKSN interview with Forrester's Laura Ramos

  • Broadcast in Marketing
Eric Larson (CRKSN)

Eric Larson (CRKSN)

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Laura keynoted the 2009 Customer Reference Forum. She talked about social media, and how customer marketing was transforming into community marketing. Listen to this episode for tips on how to take advantage of this trend and grow your customer reference program budget.

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