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Close Up Radio Spotlights Susan Shirley of Global View Leadership

  • Broadcast in Business
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New Delhi, India – Susan Shirley is an International Coach Federation Associate Certified Coach and Founder and President of Global View Leadership, a coaching and training practice focused on cross-cultural leadership development.

Susan coaches leaders and teams to help them communicate effectively and confidently together and to recognize communication barriers. Teams are most effective when every member of the team is working toward shared goals, understands their place in reaching them, and is comfortable enough to engage in open dialogue about how to get there. Establishing trust and engaging in conflict may look very different to team members from different cultures, and both trust and constructive conflict are essential for building strong teams. Leaders must examine their own cultural and personal preferences and explicitly look for ways they may need to adapt to make sure all team members are included and valued. Coaching is uniquely effective in helping leaders when different cultures, backgrounds and environments require an individual approach.

“Most of my clients work in environments where they are outside their culture – either working outside their home country or working in an international company where the organizational culture is different from the local culture. I help them work together to design a team culture that works for them.”

Susan is facilitating a two-hour virtual course called “The Five Behaviors of a Cohesive Multicultural Team” on October 28, 2021. For more information about this course or about cross-cultural leadership coaching, visit