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Carla Day

CU Chat Up


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Discussing new and coming innovations in the Credit Union world.

On-Demand Episodes

Broadcasting live from GAC talking all about GAC!

Ryan Shell from Truliant FCU will be on to talk about their facebook page and how they were able to get thousands of members within a week and how they interact with members on their page. The CoW is Paul Stull from Arizona State... more

Do you think your credit union offers outstanding member service? Yes? Do you really offer service that much better than the financial institution down the street? Really? Well, you can!!!! Rick Olson ( will be on to discuss... more

Tim McAlpine and DeAndre Upshaw will be talking about all things Gen Y. DeAndre has a new Ustream show specifically to address targeting Gen Y. He was a former Spokester for the Young and Free Texas program. Chatter of the... more

Amanda Minehart from Wright-Patt CU will be on the discuss how Wright-Patt uses Net Promoter Score. Denise Wymore will also join the conversation as a follow up to the Member Loyalty show from 1/20/10. Chatter of the Week is... more

Denise Wymore will be on to discuss Measuring Member Loyalty and Net Promoter Score. She will also be talking about her new project: The 2020 Vision of Marketing. Chatter of the Week, Christopher Morris will also be featured.

Morriss Partee (@mmpartee)from and Matt Davis(@cuwarrior) from the Filene Research Institute will be on to discuss today's Hot Topics in credit unions. The first topic will be about the great press credit unions... more

Brent Dixon (@itsjustbrent) and George Hofheimer (@ghofheimer) from the Filene Research Institute will be on to discuss Targeting Gen Y, as well as, Crash the GAC event for CU employees under 30. Chatter of the Week, Stacy Dugan... more

Ondine Irving from Card Analysis Solutions will be on to talk about her new website to promote credit union credit cards. Also, discussing how credit unions can improve their card programs.

Tim McAlpine from Currency Marketing will be on with Shari Storm from Verity Credit Union to discuss the new Verity Mom program. Tim will also be discussing items from his 30 Things blog about what he would do if he was running a credit... more