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SPECIAL CALLTALK: Coronavirus & Contact Center Management

  • Broadcast in Business



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Guest Dr. Charles Fenzi and our host, Bruce Belfiore, author of Coronavirus and your Call Center: Don’t Panic – Plan and Preparewhich focuses on how to show true management leadership in the face of this crisis. 

This special episode of CallTalk™ is dedicated to providing you information and advice that will make you better able to display, and develop, your management skills in a time of Coronavirus. Learn ways to protect your most precious assets - - your colleagues - - while serving your callers and keeping the corporate mission in mind.

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