Many of us have worked with someone who believes that their inability to learn from previous experience is not their fault. In fact, some of us work with people who actually count on us excusing their behavior as 'innocent mistakes'. It is one thing to take risks and learn from your experiences and it is entirely something else to keep doing the same thing over and over expecting a different result. In order to change behavior, we have to be willing to accept behavior. Join us today for this important discussion related to accountability, learned behavior, and unnecessary excuses. Call into the show, email me (email@example.com), or send questions/comments via Twitter @KLGLLC.