Today's Lunch With Phil show features a personal interview with Mark Dubis, the co-founder and President of Carfolks.com discussing the Carfolks marketing and employee retention program.
Philip Zelinger, the host of the show and President of Ad Agency Online, LLC, will ask Mark to share his insights on what dealerships need to do in order to build long term customer loyalty, retain their best employees, and differentiate themselves from the competition.
The Carfolks.com platform provides a simple transparent solution to build a salesperson’s personal brand online, leverage social media channels like Facebook and Twitter, and engage with customers and prospects to build a growing and sustainable customer base. While many dealers chase customer reviews most of the current programs only treat the symptoms and don’t address the cure that our industry has been searching for over the last few years. Mark will discuss next generation customer engagement and tell our listeners how to build trust with shoppers and integrate their program into their everyday business practices.