Hear Daniel Rainey, Chief of Staff of the National Mediation Board in the United States, as he discusses two sessions at ACR Conference 2014: the first, cross-border consumer on-line dispute resolution which he is presenting with Colin Rule; and the second, on the tricks of the trade for managing and resolving high stakes, high impact, high stress mediation cases where he presents with Terri Brown and James MacKenzie. These Sessions will assist your understanding of the nature of these differing disputes and to adapt, enhance, and apply your skills and expand your practice in these contexts which innovatively engage forms of communication, external factors, information sharing and co-mediation techniques applicable to sole mediator disputes. Learn more in these hands-on and inter-active sessions.
Join Daniel, his other Session colleagues, Colin Rule, Terri Brown, James MacKenzie and all the other great presenters at ACR Conference 2014 from October 8-11, 2014 at the Cincinnati Netherlands Hilton Hotel in Cincinnati, Ohio. For information and registration go to www.acrannualconference.org . See you in Cincinnati!