http://www.blogtalkradio.com/IQPCAus3IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. IQPC's large scale conferences are market leading “must attend” events for their respective industries. IQPC produces more than 1,500 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices in major cities across six continents including: Berlin, Dubai, London, New York, Sao Paulo, Singapore, Stockholm, and Sydney — with additional openings scheduled for 2008. IQPC leverages a global research base of best practices to produce an unrivalled portfolio of conferences. enCopyright Hykie Kwong (C/O Blogtalkradio)Tue, 25 Jun 2019 07:45:00 GMTThu, 02 Sep 2010 06:00:00 GMTBusinessBlogTalkRadio Feed v2.0http://www.blogtalkradio.com/img/btrbetalogo.gifhttp://www.blogtalkradio.com/feeds@blogtalkradio.comBlogTalkRadio.combusiness,iqpc,e-retail,etail,online retail,csr,customer experience,eia,employee engagement,environmental miningIQPCAus3noIQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeepisodichttp://www.blogtalkradio.com/IQPCAus3/2010/09/02/stephen-buttling-from-piling-contractors-with-iqpcBusinesshttp://www.blogtalkradio.com/IQPCAus3/2010/09/02/stephen-buttling-from-piling-contractors-with-iqpc/#commentshttp://www.blogtalkradio.com/IQPCAus3/2010/09/02/stephen-buttling-from-piling-contractors-with-iqpcThu, 02 Sep 2010 06:00:00 GMTStephen Buttling from Piling Contractors with IQPCIQPC interview with National Technical Manager, Stephen Buttling for Piling and Deep Foundations Brisbane 201000:30:00IQPCAus3nodeep foundations,piling techniques,IQPC,construction conference,piling and deep foundationsIQPC interview with National Technical Manager, Stephen Buttling for Piling and Deep Foundations Brisbane 2010http://www.blogtalkradio.com/IQPCAus3/2010/05/04/ben-yunBusinesshttp://www.blogtalkradio.com/IQPCAus3/2010/05/04/ben-yun/#commentshttp://www.blogtalkradio.com/IQPCAus3/2010/05/04/ben-yunTue, 04 May 2010 00:30:00 GMTBen YunBen Yun00:15:00IQPCAus3noBen Yun,IQPC,IQPC Australia,conferences,Process ExcellenceBen Yunhttp://www.blogtalkradio.com/IQPCAus3/2010/01/21/iqpc-podcast-with-wayne-hartley-queensland-mines-rescue-serviceBusinesshttp://www.blogtalkradio.com/IQPCAus3/2010/01/21/iqpc-podcast-with-wayne-hartley-queensland-mines-rescue-service/#commentshttp://www.blogtalkradio.com/IQPCAus3/2010/01/21/iqpc-podcast-with-wayne-hartley-queensland-mines-rescue-serviceThu, 21 Jan 2010 01:00:00 GMTIQPC Podcast with Wayne Hartley, Queensland Mines Rescue ServiceWelcome to the podcast for Mine Site Emergency Management 2010. Joining us LIVE is Wayne Hartley, General Manager, Queensland Mines Rescue Service. No doubt preparedness is already an essential component of your emergency response plan. But ensuring you are effectively planning now on how to respond requires regular review and updating. Mine Site Emergency Management 2010 is one event which aims to provide you with new ideas, new ways of looking at critical challenges – and most crucial of all – an understanding of the skills to develop those ideas into achievable solutions. This interview will briefly explore these issues and others. Join us LIVE, visit www.minesiteemergency.com.au, or call Will, Nigel, or Karvery at IQPC on +61 2 9229 1000.00:30:00IQPCAus3nomining,safety,rescue,IQPC,ConferenceWelcome to the podcast for Mine Site Emergency Management 2010. Joining us LIVE is Wayne Hartley, General Manager, Queensland Mines Rescue Service. No doubt prehttp://www.blogtalkradio.com/IQPCAus3/2009/12/11/iqpc-podcast-with-prue-thomas-sportsgirlBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/12/11/iqpc-podcast-with-prue-thomas-sportsgirl/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/12/11/iqpc-podcast-with-prue-thomas-sportsgirlFri, 11 Dec 2009 01:30:00 GMTIQPC Podcast with Prue Thomas, SportsgirlWelcome to the podcast interview with Prue Thomas, Strategic Brand Manager, Sportsgirl - for E-Retailing 2010: Harnessing the power of the internet for customer acquisition and competitive advantage. The interivew will explore the following questions central to the online retailing industry: Explore the importance of online as a medium to connect to your customers? How has this evolved for your company over the last 5-10 years? What should retailers consider when optimising or launching a customer website? What are the golden rules for providing a website which delivers the right customer experience? Australia’s e-Retail industry has almost tripled in less than 10 years. Looking to the future, will online shopping continue to expand? How will the online space evolve? Does social media play a role in e-Retailing? How so? Any case study snapshots or statistics you can share? Prue will lead a panel discussion on Driving Brand Engagement through Social Media. Listen Live, visit www.e-retailing.com.au, or call Will Carter, or Nigel Amyes at IQPC on +61 2 9229 1000. 00:30:00IQPCAus3noe-retail,etail,online retail,IQPC,sportsgirlWelcome to the podcast interview with Prue Thomas, Strategic Brand Manager, Sportsgirl - for E-Retailing 2010: Harnessing the power of the internet for customerhttp://www.blogtalkradio.com/IQPCAus3/2009/12/03/iqpc-podcast-with-daryl-nielson-hewlett-packard-usBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/12/03/iqpc-podcast-with-daryl-nielson-hewlett-packard-us/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/12/03/iqpc-podcast-with-daryl-nielson-hewlett-packard-usThu, 03 Dec 2009 22:00:00 GMTIQPC Podcast with Daryl Nielson, Hewlett-Packard USIQPC podcast with Daryl Nielson, Commercial Email Marketing Manager, HP (US). Daryl is our international guest speaker at IQPC Australia's e-Retailing 2010: Harnessing the Power of the Internet for Customer Acquisition and Competitive Advantage. In this interview we also explore how the world of online retail has responded throughout the global economic crisis, and the challenge of moving customers from retail to online. Daryls presentation will explore Building Trust, Loyalty and Long Term Engagement • Building trust with online customers from initial attraction to completing the transaction • Maximising site visitor confidence and trust • Optimising the effectiveness of online channels in consumer trust. Listen LIVE, visit www.eretailing.com.au, or call Will, Nigel or Taner at IQPC on +61 2 9229 100000:30:00IQPCAus3noe-retail,online retail,etail,HP,IQPCIQPC podcast with Daryl Nielson, Commercial Email Marketing Manager, HP (US). Daryl is our international guest speaker at IQPC Australia's e-Retailing 2010: Harhttp://www.blogtalkradio.com/IQPCAus3/2009/11/26/iqpc-podcast-with-daryl-nielson-hewlett-packard-usBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/11/26/iqpc-podcast-with-daryl-nielson-hewlett-packard-us/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/11/26/iqpc-podcast-with-daryl-nielson-hewlett-packard-usThu, 26 Nov 2009 22:30:00 GMTIQPC Podcast with Daryl Nielson, Hewlett-Packard USIQPC podcast with Daryl Nielson, Commercial Email Marketing Manager, HP (US). Daryl is our international guest speaker at IQPC Australia's e-Retailing 2010: Harnessing the Power of the Internet for Customer Acquisition and Competitive Advantage. In this interview we also explore how the world of online retail has responded throughout the global economic crisis, and the challenge of moving customers from retail to online. Daryls presentation will explore Building Trust, Loyalty and Long Term Engagement • Building trust with online customers from initial attraction to completing the transaction • Maximising site visitor confidence and trust • Optimising the effectiveness of online channels in consumer trust. Listen LIVE, visit www.eretailing.com.au, or call Will, Nigel or Taner at IQPC on +61 2 9229 100000:30:00IQPCAus3noe-retail,online retail,etail,HP,IQPCIQPC podcast with Daryl Nielson, Commercial Email Marketing Manager, HP (US). Daryl is our international guest speaker at IQPC Australia's e-Retailing 2010: Harhttp://www.blogtalkradio.com/IQPCAus3/2009/11/19/iqpc-podcast-with-jamey-maki--golfsmith-internatioBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/11/19/iqpc-podcast-with-jamey-maki--golfsmith-internatio/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/11/19/iqpc-podcast-with-jamey-maki--golfsmith-internatioThu, 19 Nov 2009 22:00:00 GMTIQPC Podcast with Jamey Maki - Golfsmith International USAWelcome to this podcast interview with Jamey Maki, Director of Online Marketing and Analytics - Golfsmith International USA. Jamey is keynote speaker at IQPC Australia's e-Retailing 2010: Harnessing the Power of the Internet for Customer Acquisition and Competitive Advantage. His speaker session: The world of social media has exploded in the past 12 months. From Facebook and Twitter to onsite user generated content, the face of etailing and online marketing has changed forever. This session will cover the strategies and metrics behind leveraging user generated content and social media to drive incremental sales, influence the shopper and build your brand. In addition, case studies and results will be presented from some of the top online brands in the US. This session will cover: • The current state of the industry and key statistics on social media • How to develop your social media strategy • Developing onsite user generated content (Ratings & Reviews and Question & Answer) • Real world examples from Facebook and Twitter that drive online interaction and sales • Evaluating the future of social media. In this interview we also explore how the world of online retail has responded throughout the global economic crisis, and the challenge of moving customers from retail to online. Listen LIVE, visit http://www.e-retailing.com.au, or call Will, Taner, or Nigel at IQPC on +61 2 9229 1000.00:30:00IQPCAus3noe-retail,online retail,etail,IQPC,GolfsmithWelcome to this podcast interview with Jamey Maki, Director of Online Marketing and Analytics - Golfsmith International USA. Jamey is keynote speaker at IQPC Auhttp://www.blogtalkradio.com/IQPCAus3/2009/10/01/iqpc-podcast-with-rod-maxwell-avaya-gcc-technology-focus-dayBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/10/01/iqpc-podcast-with-rod-maxwell-avaya-gcc-technology-focus-day/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/10/01/iqpc-podcast-with-rod-maxwell-avaya-gcc-technology-focus-dayThu, 01 Oct 2009 05:30:00 GMTIQPC Podcast with Rod Maxwell, Avaya: GCC Technology Focus DayIQPC Podcast for the Government Contact Centre Technology Focus Day. Featuring our podcast interview with Rod Maxwell, Contact Centre Solutions Director (ANZ), AVAYA. Exploring the technical difficulties currently being faced within government contact centres, meeting the challenges of system implementation, and we assess the contact centres of the future, where to from here. Join IQPC live, visit www.gcctechfocus.com.au, or call IQPC enquiries on 02 9229 100000:30:00IQPCAus3nocontact centre,government call centre,IQPC,IVR,AvayaIQPC Podcast for the Government Contact Centre Technology Focus Day. Featuring our podcast interview with Rod Maxwell, Contact Centre Solutions Director (ANZ),http://www.blogtalkradio.com/IQPCAus3/2009/09/25/iqpc-podcast-with-lachlan-wilkinson-environmental-management-in-miningBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/09/25/iqpc-podcast-with-lachlan-wilkinson-environmental-management-in-mining/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/09/25/iqpc-podcast-with-lachlan-wilkinson-environmental-management-in-miningFri, 25 Sep 2009 06:00:00 GMTIQPC podcast with Lachlan Wilkinson, Environmental Management in MiningIQPC Australia's podcast interview with Lachlan Wilkinson, Assistant Director, Mining Section - Department of Environment Assessment Branch, Department of the Environment, Water, Heritage and the Arts. Lachlan will explore the impact of mining on the local environment, how the government can improve delays on assessment and approval processes, and the importance of public engagement. At the conference Lachlan's presentation will cover; Bringing the Australian Government into a Risk Based Approach • Implications of a risk-based approach for environmental assessments under the EPBC Act • Dealing with risk at the referral stage • Improving consistency in decision making through an outcomes based approach. Join us LIVE, visit www.environmentalmining.com.au, or call IQPC enquiries on +61 2 9229 1000 for more information on the conference. 00:30:00IQPCAus3noEPA,EIA,CSR,environmental mining,IQPCIQPC Australia's podcast interview with Lachlan Wilkinson, Assistant Director, Mining Section - Department of Environment Assessment Branch, Department of thehttp://www.blogtalkradio.com/IQPCAus3/2009/09/17/iqpc-podcast-with-dr-john-yeats--magellan-metalsBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/09/17/iqpc-podcast-with-dr-john-yeats--magellan-metals/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/09/17/iqpc-podcast-with-dr-john-yeats--magellan-metalsThu, 17 Sep 2009 07:00:00 GMTIQPC Podcast with Dr John Yeats - Magellan MetalsIQPC podcast interview with Dr John Yeats, Vice President, Corporate Social Responsibility - Magellan Metals. We explore the challenges currently faced within the mining WA, and the potential impact and effect of the EPA's 'risk based' approach to mined lands. Dr Yeats will present at IQPC's Environmental Management in Mining next February on adopting a risk based approach to key stages of the EIA process: Examining both the likelihood and the significance of potential environmental impacts in order to give key environmental issues due priority • Promoting Procedural Fairness Guidelines in the Environmental Assessment Process • Ensuring risk considerations are integrated into the impact assessment process to provide a systematic means of determining significance of impact • Ensuring a risk-based approach is applied to the provision of advice by advising agencies, referrals, scoping of proposals and proposed environmental conditions • Providing a systematic and transparent method to determine significance of impacts and assist with making decisions on what is to be referred to EPA. Join IQPC live on Blogtalkradio, visit www.environmentalmining.com.au, or call the enquiries team on +61 2 9229 1045.00:30:00IQPCAus3noEPA,EIA,CSR,Environmental Mining,IQPCIQPC podcast interview with Dr John Yeats, Vice President, Corporate Social Responsibility - Magellan Metals. We explore the challenges currently faced within thttp://www.blogtalkradio.com/IQPCAus3/2009/08/27/iqpc-podcast-with-david-griffiths--land-property-management-authorityBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/08/27/iqpc-podcast-with-david-griffiths--land-property-management-authority/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/08/27/iqpc-podcast-with-david-griffiths--land-property-management-authorityThu, 27 Aug 2009 06:00:00 GMTIQPC Podcast with David Griffiths - Land & Property Management AuthorityIQPC Australia's Government Contact Centres Technology Focus Day - Optimise Technology Integration, Understand Business Applications, Strenghten Workforce Management. In our podcast interview with David Griffiths, we explore considerations for procuring new technologies within contact centres, the risks for call centres who fail to upgrade their systems, and a look to the future of call centres, where will we be in 5 or 10 years from now? Davids presentation at GCC Technology Focus Day: How to implement VOIP: Numerous options, critical choices. David will give managers and supervisors a perspective on what VOIP can offer to the business, critical considerations on implementation and how those already using it may be able to get more from their existing investment. For more information on Government Contact Centre Technology Focus Day, call Taner Ozdemir on +61 2 9229 1050, or visit the website - www.gcctechfocus.com.au00:30:00IQPCAus3nocall centre,government call centre,technology,VOIP,IQPCIQPC Australia's Government Contact Centres Technology Focus Day - Optimise Technology Integration, Understand Business Applications, Strenghten Workforce Managhttp://www.blogtalkradio.com/IQPCAus3/2009/08/05/IQPC-Podcast-with-Rob-Findlay-NABBusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/08/05/IQPC-Podcast-with-Rob-Findlay-NAB/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/08/05/IQPC-Podcast-with-Rob-Findlay-NABWed, 05 Aug 2009 03:00:00 GMTIQPC Podcast with Rob Findlay - NABIQPC Australia's 'Customer Experience Interactive' brings together a multitude of customer experience professionals to explore strategies, share ideas and knowledge to drive profitability through experience management, employee engagement and customer loyalty. Joining us from National Australia Bank (NAB), is Customer Experience Manager, Direct Sales and Service - Portfolio Management & Strategy, Rob Findlay. Rob will host a roundtable discussion at Customer Experience Interactive on embedding a customer centred design in process improvement. Listen live, visit www.iqpc.com/au/ceinteractive, or call Taner Ozdemir on + 61 2 9229 1050 for more information, to request a brochure, or to register.00:30:00IQPCAus3nocustomer experience,customer loyalty,employee engagement,NAB,IQPCIQPC Australia's 'Customer Experience Interactive' brings together a multitude of customer experience professionals to explore strategies, share ideas and knowlhttp://www.blogtalkradio.com/IQPCAus3/2009/07/24/IQPC-Podcasting-with-Karen-Wynn-BUPABusinesshttp://www.blogtalkradio.com/IQPCAus3/2009/07/24/IQPC-Podcasting-with-Karen-Wynn-BUPA/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/07/24/IQPC-Podcasting-with-Karen-Wynn-BUPAFri, 24 Jul 2009 03:30:00 GMTIQPC Podcasting with Karen Wynn - BUPAListening to the voice of the customer to strengthen the customer experience. IQPC podcasts with Karen Wynn, Head of Customer Experience - BUPA. Karen is keynote speaker at the Customer Experience Interactive in Melbourne this October. *Utilising research to define the customer experience *Gathering, analysing and reporting customer feedback for an optimal customer experience *Developing people, process, and technology blueprint to deliver exceptional customer experience *Making your data work for you by using it to drive tangible business results. Join IQPC, and listen live...00:30:00IQPCAus3nocustomer experience,loyal customer,employee engagement,customer data,IQPCListening to the voice of the customer to strengthen the customer experience. IQPC podcasts with Karen Wynn, Head of Customer Experience - BUPA. Karen is keynothttp://www.blogtalkradio.com/IQPCAus3/2009/06/16/IQPC-HR-Shared-Services-2009Businesshttp://www.blogtalkradio.com/IQPCAus3/2009/06/16/IQPC-HR-Shared-Services-2009/#commentshttp://www.blogtalkradio.com/IQPCAus3/2009/06/16/IQPC-HR-Shared-Services-2009Tue, 16 Jun 2009 05:00:00 GMTIQPC - HR Shared Services 2009IQPC presents our Podcast with Aarthi Thana - British American Tobacco Australasia. Exploring HR Shared Services and their role in cost reduction, and greater efficiency.00:45:00IQPCAus3noIQPC,Human Resources,Shared Services,HR,British American TobaccoIQPC presents our Podcast with Aarthi Thana - British American Tobacco Australasia. Exploring HR Shared Services and their role in cost reduction, and greater e