Kerry Patterson co-author of Crucial Conversations

Kerry Patterson co-author of Crucial Conversations Kerry Patterson has authored award-winning training programs and led multiple long-term change efforts. He received the prestigious 2004 BYU Marriott School of Management Dyer Award for outstanding contribution in organizational behavior. He is the co-author of NY Times’ best sellers: Crucial Conversations: Tools for Talking When Stakes are High, Crucial Confrontations: Tools for Talking About Broken Promises , Violated Expectations and Bad Behaviors and Influencer: The Power to Change Anything. He’ll share his thoughts on crucial conversations, the nature of them in our personal and public lives, what’s changing about them and how you can create successful conversations when the outcomes are crucial.